[Resolved]  SPiDiGO Internet — not working properly

Address:Ahmedabad, Gujarat

Dear Sir,

i just take a internet service from spidigo from last three to four month but from first day internet is not working properly some time working fine some time slow but some time not working for four to five days and when i call which is not toll free[protected] they promise to send network engineer
but engineer coe after three two four days and i allready paid 7500 for 15 months even i offer to cut the used day charge and remove my plan but they refuse that there is no such refund policy. i frrustrate from service i always face problem in night so they replied how can we process night problem. i have recording call detail and send mail detail and all msges which i have received so please do need full. my user name is asgar in spidigo.

Thnks
ASGAR
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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SPiDiGO Internet — no connectivity in spite of repeated complaints

I have internet connection of spidigo since last 2 years. Since last 30 days there is no connectivity. I have repeatedly made complaint calls in spidigo complain forum, sometimes even 3 times a day. But there is no corrective methods for the same. i am a doctor and my work has been suffering due to network problems. Now, spidigo does not pick up calls. I pave paid money in advance for 6 months and i want refund for the same. I have even sent a mail to some Mr. Mittal regarding my complain, but no response. And i don't know whom else to contact. kindly look into this matter and do the needful.
Waiting for a positive response.

Spidigo — NON WORKING OF NET

My user ID is NILESHDOSHI18, Net connection is not working since last 10 days. I had made complaint. My complaint no. is[protected]. Pl do the needful to restore the net connection.

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