Very Very poor service and the parcel is not yet delivered
My mother in law sent a parcel through ST courier from Trichy to Bangalore on the 23rd of May. We waited for 3 days and never received a call from them till now about the delivery. The parcel contains medicines which supposed to be taken from 26th onwards however it's been 3 days past already and also finding difficult to reach the customer care people to track the status. We cannot afford this because the medicine is very much important and needs to be taken on a daily basis without fail. Atlast found the contact number to reach them and no one seems to be taking responsibility to do the needful. TOO MUCH OF CARELESS about the job what they are doing. The reason we approach them is to send or receive parcels within the short span of time and they are not worried about the emergency of our situation.I think they are doing this business just for COLLECTING MONEY. This is the first time that they have approached this courier service to send the medicines and NO RESPONSE FROM THE ST COURIER AT ALL.
Thanks & Regards,