[Resolved]  Star Cj Alive — Refund amount not received

Address:

Thane, Maharashtra

On 4th Decemember 2010 I had booked a LG Cookie mobile phone for the Sum of Rs. 5699/- The details of this product was highlighted on their channel “Star CJ Alive”. I had did this booking over
phone and the order no. was [protected]. I had made the payment from my credit card No.[protected] for the sum of Rs. 5699/- and the said amount has been debited from my account in the name of "MNM Trading Solutions New Delhi". When I enquired with the customer care of StarCj regarding MNM Trading Solutions, they told me that MNM Trading solutions is their Merchants and the
payment is debited by them. But I did not received any product till 10/12/2010, so i contacted the customer care and according to the conversation with the the customer care I was informed that they
did not received the payment and so the tranaction was cancelled and the amount will get automatically credited into my credit card account.
I have checked with my SBI credit card customer care and there has been no credit seen into my account as of now.
I have been continously following up since last 2 month with the customer care of Star CJ but I am not getting an adiquate response from them. They are also not replying to my mail and are also refusing to give any thing in writing about the transaction. Please helo to get the refund of my amount of Rs 5699/-