[Resolved]  Star Cj Alive — Pressure Cooker Received Without Whistle

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

1. I purchased a 3 kg stainless steel pressure cooker from Star Cj Alive vide Order No [protected]. The same was delivered on 28 Jun 2013. When the parcel was opened it was found that the original packing of the product was old and battered and had been repackaged. Also the Pressure Control Whistle was not available in the packing. Thus the item has been received without all the parts and is unusable.

2. Complaints were logged on your call centre no[protected] on 27 Jun 13 at 1118 hrs and reminded on 01 jul 13 at 1251 hrs and on 03 Jul at 1207 hrs. However in spite of assurances I have not received the missing part.

R Khanna,
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Aug 14, 2020
Complaint marked as Resolved 
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Star CJ Alive — damaged and used glass cooktop delivered

I purchase a glass cook top from star cj alive, but they delivered me used and damage item. For that I call to their customer care and they said our boy will pick it from home but nobody come, today 45 days completed. They are cheater and sell damage and used product.
Hi Khanna, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

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