[Resolved] Star Cj Alive — Defective product

knav106

from Delhi, Delhi

Dec 23, 2011

Address: West Delhi, Delhi

I have ordered for "Birla Handblender & chopper" vide order no - [protected] on[protected] to Star CJ Alive, received the same through invoice no[protected] dt[protected]. But the piece was defective. Complaint for the same and they sent the replacement two times, but both the times product was defective, so I refuse to accept the replacement and keep complaining for the same. After that they stopped responding and never send the right product. When I got tired, I asked for REFUND on[protected], but again they are silent till date, while commitment was for 5 working days.
This is hopeless organisation, where there is no system.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

knav106

from Delhi, Delhi

Dec 23, 2011

This is hopeless organisation, product quality is also not good. Don't go for this.

c_benu

from Hyderabad, Telangana

Aug 22, 2013

i had purchased a product named HAPPY FEET from STARCJ ALIV E approx three months back. I was prescribed by the doctor to give hot water treatment for my aching feet. as being busy and could not get time to use the product and check. few days back i used this product. but to my surprise the water in it did not get hot as shown on TV and as written in the catalogue with it. kindly do the needful else i have no other option than to go to consumer court.

c_benu

from Hyderabad, Telangana

Aug 22, 2013

i am not buying from starcjalive anymore. i have had enough experience

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Apr 4, 2016

Verified Support

Hi Naveen,

We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.

Thanks!

Regards,
Shop CJ India

gupta abhay 3

from Delhi, Delhi

Jun 13, 2016

Bed sheet colour fade & shrink

Dear sir I PURCHASE FOUR BED SHEET RS 2699 . BUT IN FIRST WASH COLOUR FADE & SHRINK.MANY TIME COMPLAINT DONE BY MOBILE BUT NO MATTER IS NOT RESOLVE

SHOP CJ Network Customer Care's response, Jun 14, 2016

Verified Support

Hi Abhay,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Regards,
Shop CJ India

ashadalvipawar

from Mumbai, Maharashtra

Jun 14, 2016

wrong advertisement

Your advt was showed on 4 Nov 2014at morning of diamond and gold facial RS 1300 but your phone line has been busy that time my phone was hold again and again I want to order this kit but i could not doing this. what should i do?