[Resolved]  STAR CJ Alive / Zaveri Pearls Kaya Collection — Non-Delivery of Product and No Refund

Address:

Chandigarh, Chandigarh

I placed an order with Star CJ ALIVE through my debit Card for Zaveri Pearls Kaya Collection Jewellery for Rs.1590/- on 28.10.2011. Initially I was promised that the delivery will be made in 7 working days, but even after waiting for 1 month i did not receive my ordered product from the company. On 28-11.2011 the company cancelled my order as displayed by them on their website and I was told that a refund shall be processed in 15 days time. But after one day i.e on 30.11.2011 the website showed the status as 'Returned' instead of cancelled and the call centre people also started saying that the product was returned by me, whereas the truth is they never made any delivery to me.

Now even after waiting for 2 months no refund as come back, every time there is new assurance that i will get back my refund shortly. I am constantly calling this company on daily basis bit to no avail. It is a fraud company and there should be wide spread campaign against it as well as the STAR TV who are sponsoring such fraud company, fooling Innocent people.

Sushil Maini
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