[Resolved]  Star Cj Live — DEAD / FAULTY PRODUCT DELIVERED

Address:

North Delhi, Delhi

A netbook was ordered from Star CJ Live on 07.08.2011 . The same was delivered to me on 20.08.2011 . The problems with this netbook are as follows :

1. The battery is dead. The battery does not power the net book even after charging it for 3-4 hours.

2. The screen is blank and displays nothing/ absolutely nothing on starting.

All these problems started happening on 20.08.2011 from the first start itself.

When Star Cj was contacted, they blankly refused saying the product was under manufacturers warranty and that they do not bear any responsibility/obligation for the same. My question stands, when you provide an inferior quality product which is dead on arrival you stand responsible to change/replace/refund the sum paid for it.
I hereby request Star Cj to refund the sum and get the inferior quality product collected from the delivery address.

Any additional details can be collected/gathered from the invoices attached.

Sincerely,
Pankaj Kohli