[Resolved]  Starcj.com — Haven't received the product

Address:

Bangalore, Karnataka

Hello
I had placed an order for home power laundry hanger with starcj on 7th of november.It reached bangalore on 13th according to there website.Being diwali and festive season because of the rush i waited till 17th to contact the customer care and ask them about the product.They told me that there policy was of 7 working days so i waited a little more.Today it is 26th and I have tried calling the courier services and the webiste customer care both are just putting me on hold and giving no reasons for delay.Since i paid for the product before hand they are not even cancelling the order.Please look into the matter.
Yours faithfully
Anupama Kalia
Order Id at starcj =[protected]