[Resolved]  Hyundai i10 — Staring, Overheating Problem & Warranty Issue.

I have purchased Hyundai I10 Magna Model from Shivnath Hyundai, Raipur in the month of April as per their Bill No T[protected] Dated[protected].

During the period of 2 months i found that twice the staring of the vehicle has totally blocked and there wasn't any movement. if So it is a critical safety Issue.

On 7th of June while I was in return journey from my native place near Mirzapur (UP) To Raipur (CG), after 30 Km journey I felt that the indicator of my car is showing engine overheating indication, I have checked out everything through a mechenic at manda Road previous evening and found Oil, Lubricant etc. in Order.

Due to the day of Sunday i didnt find any solution, next day on Monday i tow my vehicle up to Dee-hyundai at allahabad, they advice us to leave the vehicle for their checking and rectification. later on when they open the front bumper of the vehicle they found a spot on Ac-condenser and there was a crack in the Hose Pipe of Radiator. later on service centre dined to rectify the vehicle in warranty and reported that lot of spares like Piston Ring, Valve and Gasket has to be replaced.

even if i was ready to bear the expenses company has not supplied the spares and my vehicle is on service center from last one month.

With This writeup I would like to know the following facts

1. I have no accident and without any accident how can the radiator hose pipe can be break? the Dee-Hyundai mechanics says that it happens due to any impact from bottom side. if so why it doesn't happens to other model, Is it a designing fault that a Small things which comes from road can not reach up to the hose pipe with a speed by which it can break hose pipe.

2. The dealers are handicapped as they are not getting the spares on time. Is Hyundai has a policy to accumulate the orders from dealers and by accumulating product wise they instruct the production floor guys to manufacture the Spares. as from last one month my vehicle is not being rectified due to non shipment of spares from Hyundai Motors.

and complaint made to customer care is not affected, they doesn't take any action.

Any one can suggest me the Address and telephone no of Hyundai motors as everywhere on there site there is only the information of customer care which is totally care less with the problems of there customers.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

We bought a Hyundai i10 with a 1.2 litre engine in March 2009. It has a problem with starting the engine. 5 times, it has not turned the electric starter motor, when I turn the key. All electric systems work OK. All control lamps are "ON" as they should be according to the manual.
It was towed to the local Hyundai workshop, where we bought it brand new 5 months ago. They tightened a few cable connections and that was it.
Since, it has resfused to start three times.
Each of these last three times, we have - just to try something - set it in reverse gear, clutch open, let it roll backwards half a meter, let go the clutch, so the engine parts move a little.
And - Wupti - it starts as it should.
Does anyone know what could be the culprit?
The anti-theft-system?
Some other electronic part?
hello sir i am using 1.2 magna model i was found the problem in my car my car delivery in 17 nov 2008 .my problem is the shocker bush is doing noice i am check the noice to the fx hyundai in faridabad.on 22oct 2009 but your mechanic i is saying it is ok.today i am going to wheel balancing they said the shocker bush is not working its damage. so only i am asked company is given warranty or not .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6640
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information