[Resolved]  State Bank of India — Wrong calculation of Interest

Address:

North 24 Parganas, West Bengal

I was having a PPF Account in Seethamdhara Branch, Vishakhapatnam, A.P., since[protected].

When I was transferred to Kolkata, W.B., I transferred my PPF Account, but because of some error from Bank's side, a new PPF Account was opened by the Barrackpore Railway Station Branch, Kolkata, W.B.

The Amount was transferred to this new Account and I was assured that I will not lose any interest.

But when I am checking the interest credited, I found only Rs.603/- is credited, which I find to be wrong for a balance Rs.32144/-.

In Mar-2010, for a balance of Rs.10144/-, I was credited a interest of Rs.631/-.

I've raised a complaint through Online SBI complaint form twice vide complaint ticket no given below -

CC[protected] on 4th April 2011.
CC[protected] on 5th May 2011.

I've addressed mail to sbihelpline.[protected]@sbi.co.in twice as well on the same dates mentioned above.

I'm yet to get a solution for the same.

Regards,

Amit Das