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State Bank of India - Reward Points Redemption

 
13 Reviews
User
  Rajagopal Suresh
For redeeming the reward points I called up the helpline in Sep - Oct 2008 and I was assured 1 year India Today subscription on redemption of 3714 points. No reward was given thereafterwards. After several mails and telephone calls on helpline on 24th feb.2009, I was informed through mail that the redemption is done and I will get 1 year India Today subscription free. This was followed by a written mail from their credit cards marketing head, Mr.Sahay. In the whole melee I lost 150 reward points for not utilizing them on time. the fact is that till date I have not got the reward and so far there is no reponse from this bank. I wrote to the nodal officer of SBI and he wrote back to me saying that the credit card business is separate and forwarded my communication to the same "feedback.gesbi@ge.com". Regularly I call up the helpline and they say that soon they will take action. The soon has not come in 9 months. I request you to go deeper into the issue and expose the whole going ons - find out whether they really do reward the customers or it is just another unfair trade practice. thanks and regards
Complaint comments 12 Comments     Updated:
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Comments

 
Though I too have a problem in redemption but am neutral to it. Problem, you dial these guys of sbi
they tell go to the website and give your redempiton option, almost 3 months unable to find any site
where one can choose the option go for cashing the reward points accumulated. Seriously, do not know what to say. Cancellation of reward points is something like you have money in your account bank has debited your account for nothing.

The people has patience to suffer because of autocratic decisions by one's who can take it, sufferer is the consumer, always. Poor consumer donot have time to fight out all these since one is busy in day to day survival.

In our country when a normal indvidual will have a say. God Knows only.
 
I am unable to redeem my reward points.kindly help me how to redeem to avoid expiry of rewa points.
mobile (0)9445211444
 
I am unable to redeem my reward points.kindly help me how to redeem to avoid expiry of rewa points.

Krishnarao.A.
9293503806
 
I am unable to redeem my reward points.kindly help me how to redeem to avoid expiry of rewa points.
 
I am unable to redeem my reward points.kindly help me how to redeem to avoid expiry of rewa points.
 

Redemption of Reward Points - Credit Card

Dear Sir,
I have a Credit Card No 4476929995242960 Of HSBC Bank. I have redeemed my bonus points through proper way as were directed to me by bank. But very sorry to say the Bank were fail to deliver my Parcel ( gifts towards my bonus point redemption) to my home address. After making querry to bank, I was answered simply that my home address not in courier company's service Area. This was happned twice with me. Sir, infact my address is very closed to city area and Statement of Bank is reaches to me properly without fail. I have spoiled so many time in querries and complaints to the bank. But they couldn't take my problem seriously. They think this very normal. This very bad practice to such type of bank.
 

on way to redeem SBI Credit Card Reward Points - SBI Credit Card Reward Points

I am using SBI Card Holder, and have earned a lot of reward points, but there is no way to redeem it. And they don't offer anyway to redeem it.

so, why is the fun of reward points.

Take strict action again SBI Card

:|
 
I am unable to redeem my reward points.kindly help me how to redeem to avoid expiry of reward points.

Srinivas Kumar Panuganty
09848177597
N
User
4571150  
 

redeem of redemption point - sbi credit card rewards point

I have tried to make three times user id and password but till it is not validated for activation. I m unable to login. if this is case of one of the Branch Manage, then what will happen to customer. Please try to activate my user id and password.
PF -4571150
A Jun 24, 2012 by
User
ivenrobert  
 
The time of public contact has been reduced from 8 0 clock to 5 0 clock closing time, As a Sbi credit card holder it is very hard to contact your public grievance cell, after coming from our duty.so better change your contact time for customers frequent use between morning 8 to evening 8 .
And also i want to intimate that frequently reducing my reward points even though i was requesting you people several times.
But till this date no response from your side. kindly do the needful as early as possible .


IVEN ROBERT
9944645472
N Aug 5, 2013 by
User
D V GOPAL  
 
I am unable to redeem my reward points.kindly help me how to redeem to avoid expiry of rewa point
N Oct 31, 2013 by
User
vamc430  
 
Unable to redeem reward points in sbi credit card. they are saying this service available till only 8Pm . then why they have mentioned 31oct2013 . they should have mention like 31oct2013 till 8pm . very bad service.

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    State Bank of India - Reward Points Redemption