[Resolved]  State Bank of India — Transaction Halfly process by atm but a/c debited with fully amount and no reversal of balance amount

Respected Sir,
My complain is pending from last year. why the bank not answering or reversal the money. i want the money back as soon as possible first of all the status of my complain. this is my last mail after this i amgoing to consumer court ansd consumer forum. And also which telephone numbers you are given on ur wesite of chandigarh head office not working including tollfree number. all the numbers are temporarily out of service.



Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Sat, 5/23/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: Fw: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: [protected]@nic.in
Date: Saturday, May 23, 2009, 11:45 AM






Respected Sir,
i am sending you the complete detail of my problem. still the no reply from SBIN exempted HO that we are discuss the matter with the branch and branch will consult you. please solve my problem as soon as possible.


Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Thu, 5/14/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: Fw: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, prakash.[protected]@sbi.co.in, r.[protected]@sbi.co.in, Grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, Grievance.[protected]@hdfcbank.com, [protected]@rbi.org.in
Date: Thursday, May 14, 2009, 12:35 PM


A/C No. [protected]-3 SBIN


Thanks & Regards


Ravail Singh

M. No. [protected]

--- On Thu, 5/14/09, Ravail Singh <ravail.[protected]@ymail.com> wrote:



From: Ravail Singh <ravail.[protected]@ymail.com>
Subject: ATM TRANSACTION HALFLY PROCESS A/c FULLY DEBITED ANY STILL NO REVERSAL OF MONEY
To: complaints.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, prakash.[protected]@sbi.co.in, r.[protected]@sbi.co.in, Grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, Grievance.[protected]@hdfcbank.com, [protected]@rbi.org.in
Date: Thursday, May 14, 2009, 11:39 AM


Respected Sir,
i have used the hdfc bank jalandhar road(OLD BRANCH)atm on dated 10102008 @ 08:00 am to withdrawal 12000/- through my sbi debit cum atm card. However "Half Transaction Process" message displayed on screnn and only 6500/- dispensed and my a/c balance debited with 12000/-. On contacting HDFC Bank official i was told to wait till evening and check for mini statementto confirm my a/c bal. there has been no reverse transaction till date(10/11/2008) and still now. I contact the Mr. Kaul in sbin bank and he says that in this case we don't do anything. all the work in the hand of hdfc bank. both of the bank not accepting the my application after that i have done the registered post to the both bank local branches. No response from both Banks till Date[protected]. plz solve my problem as soon as possible otherwise i will go to consumer court.


enclosed documents

1 statement of my a/c from 7/10/08 to 14/05/09
2 Rcpt of Registered Post to Branch Manager Hdfc Bank
3 Rcpt of Registered Post to Branch Manager Sbin

Thanks & Regards


Ravail Singh

M. No. [protected]