[Resolved] State Bank of India — disbersement of refixed pention amount | |
My father retired from Indian Railways as a Chief controler from Maligaon (MLG) office of N.F. Railways. He got his pension transferred to the SBI - Dankuni ( West Bengal ) Branch as he bought one Flat in Dankun by spending almost all the amount in his final financial settlement. According to the 6th Pay commision declaration, his pension got increased by around Rs 2700 per month and he was due with an arrear payment of more than 60, 000 in two installments in two sequel years by 40%and 60% ( according to the declaration). All the ex colleagues of my faher got the due amount 6-7 months back only who were there in towns like Guwahati or Kolkata but my father is still awaiting for his dues. He is still drawig the pension on same old pension value. He has lodged several compnaints to the local SBI branch and then went to lodge another complain in their (SBI) special pension cell. As everybody else was given the due amount already he was very upset of the process and has been continously fllowing it up with different personals of SBI. The manager of the branch kept him ( 67 years old diabetic) for long hours in waiting for several days. Then he told him that he has sent his complain to the pension cell and wil get back to him. It's already 10 + months that he is waiting for the same now also. He is waiting for his money. Yes.. his money that is now with the bank ( govt.) and they are not releasing it. I am his son, I live in Bangalore and I am also helpless in this now as I cann't pay much days visiting Dankuni and following it up in person with the Bank personels. I have lodged complains for him to the GM - customer care -SBI. He replied to it and ask the KOLKATA SBI Head office to take action on this. But Once it entires the Kolkata look it vanishes. I have now lodged a complain in the govt pensioner website. Nobody is coming up wih any answers. This is how the work culture there in SBI. My father is now searching for some of his old colleagues who are into pensioner association to help him out. But, his frineds are now inhabiting in Assam mostly where he lived through out his work tennure. If anybody from SBI come to visit this page, please help my father. He is getting restless day by day due to this and this is because of some lazy and irresponsible employees of SBI. In corporate world, we don't believe on personal responsibilities now, we believe in process, to monitor it properly, check the health of the processes regularly and making proactive and reactive actions and corrections. I think SBI lacks all or may have no time to think on this things as you people are very busy all through out the days, months and years. Hopeless!!! Please help if anybody come across this complain. I know I have to do something, but I don't know now what to do.Pls advise... what i have come to know is that it's the DANKUNI (WEST BENGAL) branch which has to clear this amount. Pls help. still in the belief that some body will help me, Surajit Mukherjee [protected]@yahoo.com [protected] My father's name- Kanai lal Mukherjee email id: [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
sir,
I am having pension account in SBI INS Chilka branch A/C No - [protected], I retired from navy on 31 Aug 2009 and my PPO recieved by bank and I have deposited my life certificate to bank on 09 Oct 2009. after waiting of one month I have not received my pension and I contact to Sbi chilka weekly but they are telling that they have send all paper to central processing unit in khurda, then i contect to khurda branch on tel no - [protected] but there is no good response then what i should do please help me because SBI Chilka told me that you get your pension after three week but two month is going to pass please help me because i am suffering from the money problem
thanking you
your faithfully,
Manoj kumar srivastav
visakhapatnam
I am having pension account in SBI INS Chilka branch A/C No - [protected], I retired from navy on 31 Aug 2009 and my PPO recieved by bank and I have deposited my life certificate to bank on 09 Oct 2009. after waiting of one month I have not received my pension and I contact to Sbi chilka weekly but they are telling that they have send all paper to central processing unit in khurda, then i contect to khurda branch on tel no - [protected] but there is no good response then what i should do please help me because SBI Chilka told me that you get your pension after three week but two month is going to pass please help me because i am suffering from the money problem
thanking you
your faithfully,
Manoj kumar srivastav
visakhapatnam
(i) My PPO No 1548/2009 was misplaced in SBI Narangi branch. On approaching to Br Manager the same had been recovered and sent to CPPC Bhangagarah on 12 Nov 2009 vide Narangi Br folder No BM/34/362. The amount still not remitted in the Account till 22 Jan 2010.
(ii) Another supplimentary Cohhigendum PPO No M/CORR/015301/2009 of 05 Nov 2009 was also sent by Narangi Br to CPPC Bhangagarah Br vide SBI Narangi Br folder No BM/34/432 of 17 Dec 2009. CPPC not yet remitted the same till 22 Jan 2010.
None credited the amount in the account the customer is being loose his entitlement of interest as well as deprive from his actual needs. Kindly do the needful at at the earliest. it is also requested that kindly intimate reason of irregularity.
Major (Rtd) Sarat Chandra Mahanta
(ii) Another supplimentary Cohhigendum PPO No M/CORR/015301/2009 of 05 Nov 2009 was also sent by Narangi Br to CPPC Bhangagarah Br vide SBI Narangi Br folder No BM/34/432 of 17 Dec 2009. CPPC not yet remitted the same till 22 Jan 2010.
None credited the amount in the account the customer is being loose his entitlement of interest as well as deprive from his actual needs. Kindly do the needful at at the earliest. it is also requested that kindly intimate reason of irregularity.
Major (Rtd) Sarat Chandra Mahanta
(i) My PPO No 1548/2009 was misplaced in SBI Narangi branch. On approaching to Br Manager the same had been recovered and sent to CPPC Bhangagarah on 12 Nov 2009 vide Narangi Br folder No BM/34/362. The amount still not remitted in the Account till 22 Jan 2010.
(ii) Another supplimentary Corrigendum PPO No M/CORR/015301/2009 of 05 Nov 2009 was also sent by Narangi Br to CPPC Bhangagarah Br vide SBI Narangi Br folder No BM/34/432 of 17 Dec 2009. CPPC not yet remitted the same till 22 Jan 2010.
None credited the amount in the account the customer is being loose his entitlement of interest as well as deprive from his actual needs. Kindly do the needful at at the earliest. it is also requested that kindly intimate reason of irregularity.
Major (Rtd) Sarat Chandra Mahanta
10 Mile Amsong Jorabat
Post Satgaon
Guwahati - 27
(ii) Another supplimentary Corrigendum PPO No M/CORR/015301/2009 of 05 Nov 2009 was also sent by Narangi Br to CPPC Bhangagarah Br vide SBI Narangi Br folder No BM/34/432 of 17 Dec 2009. CPPC not yet remitted the same till 22 Jan 2010.
None credited the amount in the account the customer is being loose his entitlement of interest as well as deprive from his actual needs. Kindly do the needful at at the earliest. it is also requested that kindly intimate reason of irregularity.
Major (Rtd) Sarat Chandra Mahanta
10 Mile Amsong Jorabat
Post Satgaon
Guwahati - 27
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This is Franklin kujur a resident of Siliguri, Shivmandir. Dealing with SBI Bank (N.B.U) campus and have experienced a very rude and irresponsible attitude of the employee of this branch. Not only that today[protected] when I went to just enquire about my cheque as it was of lot of importance to me and me labours as I had pending payments and i could loose a lot because of it. The Operation Manager behaved in such a way that he ownes the bank and when we requested him to please help us out he was very rude and asked us to come tommorrow even though it was just 5 minutes work. When I told him that I'll complain to the head office he showed no fear as if he was very sure that no action would be taken. I called up the head office in Kolkata and they assured me that action would be taken against him.
Not onle me but other people are suffuring because of this but fear to come forward. The Name of the Operation Manager is Debasis Roy. These bank employes think that there time is very important but not ours and they make us feel that we owe them and we are there servants. A very very bad rude arrogant attitude towards their customer.
Please do the needfull.
Franklin kujur
[protected]