[Resolved] State Bank of India — AMOUNT DEBITED DUE TO TIMEOUT TRANSACTION FROM ATM

[Resolved] State Bank of India — AMOUNT DEBITED DUE TO TIMEOUT TRANSACTION FROM ATM

K KRISHNA MOHAN SAHU from Malappuram, Kerala

SIR, I HAVE SBI ATM DEBIT CARD, ISSUED FROM KANPUR MAIN BRANCH U.P.I HAD MAKE A TRANSACTION TO WITHDRAW MONEY FROM ATM ON DATED 08 JUL 2009 BUT DUE TO TIME OUT RUPEES GO BACK TO ATM, AND I HAD RECEIVED NOTHING BUT AMOUNT IS DEDUCTED FROM MY ACCOUNT. I CONTACTED TO RESPECTIVE BRANCH BUT NO SATISFACTORY ANSWER RECEIVED EVEN I LODGE A WRITTEN COMPLAIN. DETAILS ARE GIVEN BELOW. AMOUNT: 4000=00 Rs. CARD NO:[protected] DATE OF TRANSACTION: 08 JUL 2009 ATM ID NO: SIAN00824010 TXN. NO.: 7670 TIME: 08:52 PLEASE SOLVE THE PROBLEM AS SOON AS POSSIBLE. THANKING YOU YOUR FAITHFULLY KRISHNA MOHAN SAHU 128/706 K BLOCK KIDWAI NAGAR KANPUR--208011 Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Advocate Barin Chatterjee

from Noida, Uttar Pradesh

In your case you will have to contact the bank whose ATM you were operating, giving them the account details of the Debit card you were using. Once they find the discrepency in the cash disbursement from the ATM machine, they will refund it back to the same account.

The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.

Please be also advised to keep the slips containing the error messages handy though, in case they were required.

Trust this would suffice.

singhpreet89

from Delhi, Delhi

it was 9th sep 2009 when i went to SBI ATM at Sonepat railways station. i had make a transaction to withdraw amount 1500 but due to power cut i had receive nothing but i was surprised when i check my A/C the same amount has been deducted from my A/c i am A/C holder of dehradun branch clement town . and they suggest to me to write a application and fax it here . and i have done this .my A/c no is [protected] and my ATM card no is[protected]. ATM Id is from where i was trying to withdraw s1an00385302 txn id is 527

Plz resolve this as soon as possible
Thanks & Regards
Harpreet Singh