[Resolved]  State Bank of India — Discrepancy in billing

Address:Ernakulam, Kerala

Dear Sir,

Ref: Sbi card no [protected]

With Reference to my early letter dated 17/12/2010 , i didnt get any reply from sbi cards.

I draw your kind attention for the non payment from my end.I request you to rectify the same and send a fresh statement to settle it across. shown below are my grievances.
(1) In august statement "totalling mistake" noticed.
(2) in september statement (a) Fin charges 702.25
(b) Gst charges 72.33 shown.
In october statement

(a) annual fee 500.00
(b) Gst charges 72.33 shown.


(3) In october statement (a) annual fee 500.00
(b) Gst 92.10
(c) Fin charges 394.16 shown
(4) In november statement (a) late fee 350.00
(b) Gst
(c) Fin charge 47.07

I've been using your credit card for a lon time and never I've been told about annual fees and other charges. I request you to waive all the financial charges , Gst abd others and please be in touch with me for a smooth relation with your bank.

My I expect a favourable decision from your end at the earliest and oblige.

My E-mail id is [protected]@rediffmail.com. My mob no is [protected]

Thanking you,

Yours faithfully

PRADEEP KLUMAR K R

KOCHI
16/1/2011
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Aug 13, 2020
Complaint marked as Resolved 
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SBI Credit Card — discrepancy in credit card payment

SBI Credit Card Section intimated me about non payment of credit card dues for the month of jun 09. however, I have paid the dues for an amount of Rs.11685/- (Ruppes eleven thousand six hundred eighty five only) vide SBI Anna University, Chennai Cheque No.862338 dated 15 jun 09. It has also been confirmed from the account records that the same amount has been debited from the SB account of mine and transferred to SBI Card.

There is no outstanding dues existing on account of my credit card and the records at your end may be corrected instantly and be confirmed to me at the earliest.

It is also intimated that the bank may refrain from making unsolicited telephone calls to me for no fault of mine as it amounts to harrasment.
In your case you will have to contact the bank whose ATM you were operating, giving them the account details of the Debit card you were using. Once they find the discrepency in the cash disbursement from the ATM machine, they will refund it back to the same account.

The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.

Please be also advised to keep the slips containing the error messages handy though, in case they were required.

Trust this would suffice.

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