[Resolved]  State Bank of India — Transaction Amount not reversed since a month

Address:

Mumbai City, Maharashtra

Dear Sir,

This is to inform you that on 6th July, 2010, I had paid my bill for Rs.216/- using my State Bank Debit Card through Tata Indicom Site. I got a payment advice showing "Invalid Authentication at Bank", but the amount has been debited to my account. The statement of account is also attached for your reference.

I checked with Tata Indicom and they say that they have NOT RECEIVED THE PAYMENT MADE THROUGH INTERNET". I have checked with State Bank of India (Fort Market Branch) they say that they dont have any information about this payment because I have pulled the money using Tata Indicom Site.

Since this amount is debited to my account, but the amount is not yet recieved by tata indicom, then WHERE IS THIS AMOUNT CREDITED. No one is giving proper information about this payment. Each one is passing the matter on one another. Though this amount is very small but I want to get the same at the earliest.

Hope this forum would take my complain and do the needful.

Regards,

Mary Ponraj Nadar.
[protected]


Tata Indicom : Transaction Ref no.MSDC[protected]
Tata Indicom : Transaction Status: Invalid Authentication at Bank

Bank Transaction ID : POS PRCH[protected] [protected]