State Bank of India — ATM transaction failure : did not receive money

Dipankar Pradhan

from Delhi, Delhi

Address:

Darjeeling, West Bengal

Dear Sir/Madam

I would like to inform you that I had made ONE transaction each of Rs.6000/- from CENTRAL BANK OF INDIA ATM (Red Cross Place Kolkatta, Terminal: KOLD171302) ON 09th August 2011, today at 11:24:31 am.exactly Unfortunately I got error and haven't got the money. However, the amount have been deducted from my account. I came to know that when I took the mini statement from SBI ATM (Dalhousie SQ branch- Kolkatta)

I would also like to inform you that I am a student and this amount really matters to me as I belong to a financially weak family. So it’s my humble request to you to look forward in this matter with your great concern so that the money is credited in my account soon. Also I would like to request SBI management to look seriously in these types of human faults or Fraud so that other customers will not face this in the future. As a customer I have very much belief in SBI but this time I am very much disappointed. So please try to solve my problem ASAP. I may be saved from this mental harassment because this amount really matters a lot to me.

Yours Sincerely,

DIPANKAR PRADHAN

my account no: [protected].

my card no:[protected].

my mobile no:[protected].
my email id: [protected]@yahoo.com

date:09/08/11.

Dt - 09/08/11 Cash withdrawal From CENTRAL BANK OF INDIA ATM (RED CROSS PLACE, KOLKATTA, TERMINAL: KOLD171302) Rs - 6000/-

However this Transaction was not complete but the amount has been Deducted from my SBI account .

Hope you will be kind enough to assure me help regarding my complaint and do needful as soon as possible .

Thanking You,
Yours Sincerely.

DIPANKAR PRADHAN
mobile no:[protected].
email id: [protected]@yahoo.in

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Comments

akilesh

from Surat, Gujarat

ATM transaction failure : didn`t receive money
Dear Sir/Madam

I have lodged following complaint at SBI, RPL Branch as well as sent a mail to helpline. [protected]@sbi.co.in but nobody is paying any heed to my grievance. You are requested to kindly look into it, if possible please help me in getting my hard earned money of Rs.5000/- from SBI.

I would like to inform you that I had made ONE transactions each of Rs.5000/- from Bank OF Baroda, p n marg ATM (ATM ID - 1FDJMG06) ON 02 AUGUST 2010,Time- 19:36 , ATM Record no- 3511. Unfortunately i doesn`t got the money and Money deducted from my account I have already made a Post complaint with photo copy of transaction slip my Branch Manager (SBI, RPL branch,Moti Khavdi) regarding the same. But nothing is still being done, till now this Rs.5000/- have not credited in my account. So it’s my humble request to you to look forward in this matter with your great concern. Also I would like to request SBI management to look seriously in these types of human faults or Fraud so that other customers will not face this in the future. As a customer i had very much beleive in SBI but this time i am very much disappointed. So please try to solve my problem.I may be saved from mentally harassment because nobody listening me.

Yours Sincerely
Rameshwar Sharma

Ac Num: - [protected]

(RPL Branch, Moti Khavdi )

Mob Num: - [protected] / [protected]

dandu

from Bengaluru, Karnataka

Respected sir,

I, Swapan Roy had a Saving accoount with no : [protected] at Branch Name :BAHADURGARH ( Code : 743), I would like to inform you that Rs 24020/- was credited to my account on dt 03.08.10 at SBI Ameerpet Branch, Hyd.But when I withdraw Rs 14000/- on 14.08.10 It was showing the remaining balance to be just Rs 80/-.I Would like to notify that rather than Rs 14000/- I haven't withdraw any amount.
The actual remaining balance should be around amount Rs10, 020/-, But it is showing only Rs 80/-.Please look into the matter.

I had been utilising your service from a long time, I haven't faced a problem like this untill now. Please look in to the matter and solve the problem as quickly as possible., so that i can carry out my work normally with out any problem.

yours faithfully,

Swapan Kumar Roy.