[Resolved]  State Bank of India — cheating to promote card

Address:Rajasthan

To,

1.The Branch Manager,
SBBJ,Thermal Colony, Kota-324008

2. The Incharge,
SBI credit card, Jaipur

Sub:- SBI credit card

Sir,
We the engineers of KTPS, kota wish to bring in your kind notice that SBI credit cards were issued to KTPS enginners being corporate employees.
Shri Vijay singh employee of SBI card, jaipur alongwith Mr Deepak Garg of SBBJ branch came to our office and narrated the special corporate scheme having following features different from other bankers:-
1. Rs 500/- will be charged one time, witch will be refunded on the single purchase of Rs. 2000/-or more within 60 days.
2. There will be no Annual charges life time.
3. The interest rate will be @ 1.99% after due date of bill from the due date to paid date period. Also no penalty charges will be implied for this non payment on the due date.
4. An additional railway card will be issued free of charge having feature of discounted tickets ( no requisition form has been sent).

However on receipt of card we came to know that the cards issued do not have these features.

This is against the ethics of banking and we found us cheated by the responsible officers of the respective banks. Those officers when immediately contacted told us that we were issued corporate scheme card while the cards received are Gold and More card. Now both the officers are not picking our phone calls.

We therefore request you to make the condition clear. Charges must be deducted after clarification of above point only and if we want to continue .

Yours,

(All Engineers, KTPS, KOTA)
A/c Cr.card
1. Ajay Chaturvedi, XEn [protected] [protected]
2 .Niranjan Khandelwal, AEn [protected] [protected]
3. Sandeep Kumar Mehta,AEn [protected] [protected]
4. Shailesh Kumar Singhal,AEn [protected] [protected]
5. K.C.Joshi, AEn [protected] [protected]
Etc.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer

We have noted your concern and we shall get in touch with you soon to further understand and address it.

SBI Card Cares
Dear Customer,

Thanks for talking to us.We are currently working on your issue and will get back to you within 2 days.
Dear Customer,

Thanks for talking to us.Hope your queries have been responded.Please call SBI Card helpline for any further assistance.

SBI Card Cares
Mr. Amit Kalra,
Senior Manager- Customer Services,
SBI Card,
Gurgaon

Sub:- Complaint of illegal sales promotion of SBI credit card
Ref:-MQ[protected]

Sir,

This is in reference to our many posts, telephonic & Facebook communication and your letter dated May 10, 2012.
First I want to clear few points regarding the issue/complaint:-
1. The SBI Credit cards were offered to me and many employees of KOTA THERMAL POWER STATION, KOTA saying a special offer for KTPS employees being a Project by your representative Mr. Vijay Singh and one of the representative from our salaried bank branch, SBBJ, Sakatpura, Thermal Colony, Kota.
2. Neither type of card was declared nor any brochure was given saying that brochure has finished.
3. We signed the application forms wherever SBI representative told without going through, as we all do in banks etc. and this was the offer from our leading Indian name SBI.
4. More than 40% KTPS employees who have applied listening those lucrative offers surrendered the cards immediately after they understood the cheating.
5. Thanks for your mercy to give me extra reward points which has bonded me to continue this card for second year .
Again I with my colleagues wish to put our feelings:-
1. We were cheated in mass by SBI credit card in name of sales promotion.
2. Many of my colleagues, who are having activated card till now, either not received the 2000 reward points on first purchase within 60 days or received only 500 cash points.
3. Free Railway SBI card and Free annual fee life time are still our grievances as originally offered to us.

We thought that we will serve our country using SBI credit card ( by saving cost of hard money printing, taxpaying on day to day purchases, reduction in duplicate money circulation) but the way SBI credit card cheated us we are forced to get rid of this card as soon as the period for which you have given us extra reward points completes.
This cheating for sales promotion has framed our mind to keep distances from all SBI schemes. Your actions are hurting us as we are respectable taxpayers of India and were cheated by the name who wants support from Government whenever in the financial crisis.


SANDEEP KUMAR MEHTA
[protected]

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