Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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27%
Complaints
27853
Pending
0
Resolved
7385
![State Bank of India [SBI] Phone](/img/bn/phone.svg "State Bank of India [SBI] Phone"){kind=small}
![State Bank of India [SBI] Website](/img/bn/www.svg "State Bank of India [SBI] Website"){kind=small}
![State Bank of India [SBI] Address](/img/bn/location.svg "State Bank of India [SBI] Address"){kind=small}
Today early morning, my mom's handbag was stolen which had all the debit cards and mobile phone in it. I called SBI customer care to block the debit card however they simply denied to help me out without the card number or a message from registered mobile number. I explained thats not possible because of the unfortunate theft. However they simply stated Bank is not at all responsible for this and we cant help you with this. I urged to help me with other details i had (i.e, address, mobile no., pan, DOB, etc).
On the other had I really appreciate the spontaneous service of Punjab National Bank, they immediately helped me out.
State Bank of India has no sentiments/ or value for customers money. Neither they care for us.
Felt helpless and now in loss only because of State Bank Of India