Comments
I HAVE HAD SEVERAL EXPERIENCES AT THE VISHAKAPATNAM SUBWAY.THE OWNER IS VERY ARROGANT AND REFUSES TO OFFER THE SUB OF THE DAY AND ANY OFFERS GIVEN BY THE MAIN SUBWAY.IT IS THE WORST SUBWAY I HAVE EVER SEEN.IT SURELY DEGRADES THE COMPANY NAME...I THINK SUCH SUBWAYS SHOULD BE SHUT DOWN...
very true. I hv been a regular to subway abroad and in gurgaon galleria and metropolitan branch but sorry to say that vizag subway is useless. The attitude of the owner one lady is very arrogant. Never hardly any deals. When giving deals also sometimes onions missing sometimes breads of choice not there...what is all this...does subway really care for its customers or LOOSE YR NAME by giving to people like ones at VIzag...DO SOMETHING ABOUT THEM OR CLOSE IT
I stay in Gurgaon and ordered for Sub of the day for home delivery. When they delivered, the price was that of a normal sub. When asked- the delivery boy said that for delivering sub of the day, normal charges would apply and not that of "sub of the day rate", which is Rs. 75. Though I was not informed about this while placing the order.
Called up sec-53 subway, where I placed my order and they said the guy who took the order is new and wasn't aware of it, next excuse was that a regular customer would know about this policy. And then the manager had the guts to say that I could return the order!!
There is no customer service at all!
1. They should inform about price change while taking order
2. A well experienced person should take the order on phone
3. If they have done a mistake- they should accept it and make the customer happy, rather than be arrogant about it.
Called up sec-53 subway, where I placed my order and they said the guy who took the order is new and wasn't aware of it, next excuse was that a regular customer would know about this policy. And then the manager had the guts to say that I could return the order!!
There is no customer service at all!
1. They should inform about price change while taking order
2. A well experienced person should take the order on phone
3. If they have done a mistake- they should accept it and make the customer happy, rather than be arrogant about it.
I would like to give vizag subway a minus vote, if that was possible, the owner is absolutely arrogant. Even when you pay for a regular sub, they still act cheap and don't put vegetables of our choice. I have had a horrible experience with them, once I had asked them to put olives in my sub, they charged me extra for it first of all and then they put only 3 (yes, three pieces of olives only) when I tried to argue with the fat owner, he tried to show me a picture sub on their board and said look, " this is how subway operates ". I told him to see clearly, that even on the sub in the picture there were more olives, than 3. He then argued back and told me not to come there if I can't bare it. Well this is my experience there and I m sure, that fat lard of an owner, has done similar things to other people. Is this a forum where customers like us can only cry for help, or will this actually help us and our city, by cancelling his license so it's a good lesson for people like these, just because they Own few things in vizag doesn't mean that they can get away with things like this. Hopefully this forum will assist us and help our city get a better subway. I am not sure if subway will actually read this, but come on your an international brand with some standards, please maintain them and don't let people like these taint the goodwill that you have got after years of being in the business.
Subway — Charging Exorbhited Prices
Dear Sir / Madam,Hi, Hope your doing well. This complaint is inregards that i had gone to a subway resturant in powai on 29/07/2009 at 20:48:24 Store No.: 36504 Receipt # [protected] n I asked for a cold drink pet bottle for which they charges me 35.00 rs. instead of 23.00 which is printed on the bottle when asked the store person he told that's the subway rate so please tell me what is the procedure for the same if i wanna file a complaint then what is suppose to be done that would be of great help.