[Resolved] Sulekha Deals — money refund is not done | |||
I have oredered for a NOKIA ASHA mobile phone with "SULEKHA DEALS" - SUL[protected]. 1. I order for a product. I was assured of a delivery within 10 days. 2. 10 days is completed. No intimation of the order cancellation until i make a call to understand what's happening. 3. After multiple long waiting calls, i am assured of a money refund. 4. After couple of more days, i get a refund(only 50% of my money). 5.from there on, every now and then i am calling to check on the status and i get the same answer "WE WILL CALL U BACK SOON". I am not intimated of anything and process is goddamn slow. I totally totally totally feel cheated!!. GUYZ, Please don't order anything in sulekha even if they give you a extraordinary offer. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear joshuva kirubakar,
We regret the inconvenience caused to you. We checked and found that due to a technical glitch the refund was not credited in full to the account. Later the bank realized this and debited the remaining amount on July 24th 2012 and same was been confirmed from your end.
Thank you,
Team Sulekha.com
We regret the inconvenience caused to you. We checked and found that due to a technical glitch the refund was not credited in full to the account. Later the bank realized this and debited the remaining amount on July 24th 2012 and same was been confirmed from your end.
Thank you,
Team Sulekha.com
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+91 44 3021 3000 (Head Office)
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extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon.
Thank you,
Tean Sulekha.com