[Resolved]  Sun Direct — error message E50-32 no services available for the past 1 week

Address:Bangalore, Karnataka

I bought sun direct last month.. it was not working for 1 week soon after I bought it. customer care told me it s satalite problem and that solved after 1 week. now again I am not getting the services. I called the customer care and they are telling to call distributor, distributor tells to call customer care. I am feeling horrible for thier service and I advise if anyone plans to buy sundirect.. do not waste your money. I do not know what to do now. please advise
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Aug 13, 2020
Complaint marked as Resolved 
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my smart card no is [protected]R i used to give complaint from last one month. Every time i used to give complaint in customer care they promise us that within 2 hrs a technician will contact us but still day not even a single technician contact us. I also met the shope person from i purchased this fraud DTH he visited my house after promising him to pay rs 200 but he managed to watch only DD channels. From next day he also stopped to attend our phone calls[[protected]]. What a fraud company is Sun Direct it don't have any connection between customer care to dealer or distributor or between any technician. Just a vagabond type service good for nothing. One of the fraudest service in INDIA.

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