[Resolved]  Sun Direct — SUN DIRECT CHEATING KERALA

Re-charge Free — Cheating by Dish Agent

I, recharged my Silver Pack for six months advance to get free recharge through a agent in Delhi-33 by Mr ANJANI KUMAR -[protected] on27/01/09, gave me assurence of its activitatio in 24hrs, but it turned out bogus one.Mr ANJANI KUMAR is for ACE COMM.-110092.My V/C No. [protected].Plese give free recharge as you advertize.

Yaa it is 100% true. i have owned a sundirect connection but now i feel that there is no need to buy that stupid product.
it is really cheatting because they advertise that we have got all malayalam channels but its not true..
kairali people, jeevan tv, shalom tv those are not available in this stupid connection..
and now they are decided to change the monthly rate from 75 to 99. this is really a big cheat...

Hi

It is 1000% true. Every sundirect customer (3million) 99.99% is having problems after his honeymoon (free subscription) is over. Cannot recharge, cannot get Cus care, cannot log in, cannot ... cannnot..., but who cares they do not bother about it. The company has men in Parliment, so no way to go for us, except what is in for us, wait..., wait...,

One other thing we can do is to try and bring in as many sundirect customers in one site and fight for our right Do strike and not use or recharge sundirect, within seconds (i hope) they will come in our way. Because as a individual we are nothin.

we can jst only repond to mails like this, who is going to hear, or read these mail,

Jai hind.

Hi all,
This complaint is 100% correct. When ever i call to the customer care landline number's always they will be engaged. Accidentally one day i called and i got a chance to talk to one of the executive. I told i wanna add Neo Sports to my pack. Then the concern executive told me that the system is busy now, so call after half an hour. I thought ok system is busy/down what ever it is, i called them after half an hour...
i keep on trying and trying but no way... always i used to hear the engaged tone!!!

What i could understood is that SUN DIRECT is cheating all o[censored]s.
Is there any body to take action against them...!!!

Hi,
Customer cure numbers[protected] & [protected]) never work between 8 am to 8 pm, it will be engaged. but when i tried 8 pm to 8am, can catch customer care people.. (always)

I have given request to customer care unmounted disc fitting from old house and mount fitting in new house, charges need to collect 300 rupees according to the sun direct customer care people. but sun direct distributor demand me for 600 rupees.., finally agree to pay then.., but no one come mount it for week..,

Finally I catch local TV repair person., and he agree to mount it for 100 rupees.., which has been done with in 30 min.,

Finally i came to consideration that Sun Direct People
1) No Rules and regulation.,
2) In-sufficient technical power.

this is because o[censored]n-educated or un-trained people in Top level management in "SUN DIRECT"

Sundirect — Reducing number of channels after collecting subscription charges

Dear Sir,

I am a custmer of Sundirect for more than one year. During the the subscription renewal they have always advertising 12 malayalam chennels, even now also they are offering 12 channels in their web site www.sundirect.in. But they are providing a service of 8 channels only.

I hope we are eligible to watch all the 12 channels they have offered during the subscription and in their web site.

Best Regards

Manosh

they are always like dat...
here my new set up box is not working, .it is like a condition just after 2months from the purchasing date..

no need to go for things like DTH connections, always ordinary cable connections are good..

at the time of purchase they are saying like they will be here within 2days after registering the complaint..but when i rang them for assistance they said they will come as soon as possible, they are bc like dat..

so the better option is not to go for these kind of things..and 1 more problem is that, there channels are getting reduced day by day without our knowledge..its not the add on channels, its there regular channels.

go to hell sun direct.
waste of money...

Really waste of money. Booked for dish reallignment on oct 25th, but no action taken upto this(nov 25th). Only 4 malayalam channels are available now(asianet, kairali, dd, jaihind) in basic malayalam pack. Dish should be re-alligned to get all channels, but they take no action

I am sure there are thousands of customers affected by the change frequenc by the Sun direct. Eventhough they offer free of service to re-allign the dish, no dealers take interest in doing so. And Sun direct does take any action against them. They are only concerned with deducting money from our account. Can we take any legal action against Sundirect for cheating the customers...? Unfortunately I refilled my account for six months and I get just only one channel. They are looting our money. What action we should take...

YEAH SUN DIRECT IS THE DUMBEST DISH,

This complaint is 100% correct.Simply cheating

Ya the same experience for me too.. Tried reaching the Kerala Customer Care, but unable to connect since last 2 days. The number was not busy, its just giving a beep beep sound. Even I tried from different phones too.. Very bad experience..

I charged one year plan for sun direct on 20/06/2014, Still not activated yet, , This really cheating us

Sun Direct — non implement of compliment

my compliment no SR#1-[protected] date 12 May 2015 is not attent at this time

IRRESPONSIBLE

SIR COMPLAINTS WERE FILED WITH SUN DIRECT FOR NOT RECEIVING CHANNELS BUT IN VAIN