Sun Direct — mesg.to screen signal lost

I’m experiencing very bad service support since from the 1st day of this connection, ( SUN DIRECT )

1. There vendor who provided me the set up box said that i will be getting the connection with in 1hour But i got the connection only after 3days
2. He never gave the bill for this purchase,
3. When I wanted to Top up my account for the package for 270Rps the shopkeeper said i can top up only for 300Rps
4. Finally I have some Signal problem from 19th JUNE & have reported this to customer care & have spoken to lot of people like Tabreez, Noel, Siddique, Sumaiaha, & many more, & final Hidayat ( who said he is a manger) they said that the technician will come today to fix the issue, i called again on 23rd June ( Sunday ) even then they said the technician will come today to fix the issue, & when spoke to Hidayat he said they are have shortage of technician & are busy in installing new connections, but till now nobody have has called me nor visited my place to fix this issue,
5. I have called nearly 50times but I’m not getting any proper response, they hung my call Or put me on MUTE,
6. I kindly request to rectify this issue & fix it asap, as we nobody is bothered for my complaint,
7. My complaint is NO VIDEO & AUDIOA FROM 19TH JUNE TILL DATE,

Name: B R SANTOSH KUMAR
Mailid:[protected]@dell.com
Phone:[protected]
User Type: Existing Subscriber
Smart Card No:[protected]