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My dear friend I a m very much sure what was the problem and me too had same serious problem but i never got the customer care line just it was busy for ever more than 15 minitues OMG what a service i think we are in long long que how pathetic and pain with such tired of this only white cheaters sorry collective action might take correct action against these dirty service provider only big advertisement and gimmicks just get the money and forget sorry again
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Sun Direct DTH — NO RESPONSE/NO FEEDBACK
no service availabe even lodging many complaint with customer carechnnels are not available, complained many time with customer care.
nobody is attending the complaint as per comitment while lodging the complaint
complaint ref number:[protected] dt 05 Oct 10,[protected] dt 02 Oct 10, 1-[protected] dt 05 Nov 10 and 07 Nov 10
The dealers are not attending the phone/disconnecting the phone. From the date of Installation I called the customer care and dealer for the missing 02 channels and response given was satellite problem but after solving the satlite problem I am facing the same. Response from customer care is not appreciatable. please do some thing as soon as possible or stop the sundirect dth and dont cheat the customers.
YOU ARE RIGHT. I ALSO SUFFERING. I HAVE MADE LOT OF COMPLAINTS MANY TIMES. MY COMPLAINT NOS ARE-[protected], [protected], [protected].
I am facing the same issue for the past 6 weeks. Initially they gave some local distrubutors numbers, who either doesn't exists or they don't support. Logged 5 complaints in the last 4 weeks with customer support center and everytime i call them, they say that we are logging a complaint and it will be resolved in 48 hrs.Now i am not getting most of the channels. Horrible customer service.
it is much worse in my case, i have been calling sun direct callcentre and lodged a complaint on 19 nov2010 for the re alignment of the dish, till today no one responded and done the work. whenever I call them the same answer " it will certainly done in two days ".
Jabber IM with Rajesh KP <[protected]@im.vanillanetworks.com>Today 10:22 AM
ente kannukalile pranayam ningal kanunnille
illa pakaram kaamam kaanunnond
ente size opichu orennam irangiyittundaliyaaaaaaaaaaaaaa
evide
ente gouthamy
phooo
ente kannukalile pranayam ningal kanunnille
illa pakaram kaamam kaanunnond
ente size opichu orennam irangiyittundaliyaaaaaaaaaaaaaa
evide
ente gouthamy
phooo
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