[Resolved]  Sun Direct — technical support

Address:

Mumbai Suburban, Maharashtra

Smart Card No. [protected]R

i am a customer of sun direct DTH vide the above card no. i am facing a problem of some of the tc channels being not telecasted in my DTH connection.

when inquired sun direct have said that they have move to a new satellite connection and hence qe r required to ask the dealers or distributors to change thd dth connection to other mode.

when we have put the request with sun direct customer care to do the same for the last five months they have not send their technicians to do the necessary chages and henceforth every week 2 or more channels are being diconnected.

when we have put the complaint to the dealer they also not ready to send the technicians to do the needful.

this way we r facing a lot of problems.

so request you to solve the problem.

thks & rgds
sunderraj konar
cell. 91 - [protected]