[Resolved]  Sun Direct — no signal

sun direct dish customer care is very poor

Sun Direct No.[protected]R

Name : P.VENKATESWARLU
D.No.5.512, Phanigiri Colony, Road No.54,
Chaitanyapuri, Hyderabad - 60

Cell No.[protected] /[protected]

Dear,
For the past 3 days we are not able to watch programs as whenever we switch on the T.V, it will display the screen showing NO SIGNAL.We have 1 month validity.So Sir,kindly response to this problem.

The Managing Director/ Or if any responsible person working In Sundirect

My Smart Card No: [protected] facing problem for last 22 days. After several calls and approached local dealer one technician came and changed frequency and checked that my Set up box has problem (Bloody cheapest local set up box supplying by the reputed company????) I bought this only last June (Only 3 months). I have given this to the nearby dealer and several calls to their distrubutor located at Andheri, Mumbai. After one week they have collected the set up box and returned after 4 days. Now, there is only signal searching and launched compliant on 25th One number[protected] and called the useless customer service again given only compliant another number: I[protected]. The Sundirect giving only compliant number no solution, no action, Again, on 26th one lady called and told sorry, they are sending the technician. Why the directors running the company and making fool to the customer. Customer paying money but sundirect only expecting money from customer but no service. I, believe such a big company sundirect will give better service, now, thinking they are cheating the customer and giving false information to them. If the TV is not working, again I have to pay for Tv service. who will be the responsible person working in Sundirect. If anybody working and ready to give service to the customer, pl. solve the problem. I fed up with Sundirect and loosing my telephone bills.
Hope, the sundirect will give better service to their valuable customer. Such a big company from Tamilnadu has no service, no resposibility. Shame...
Mohankumar
[protected]@yahoo.com

my smart card no is [protected]R i used to give complaint from last one month. Every time i used to give complaint in customer care they promise us that within 2 hrs a technician will contact us but still day not even a single technician contact us. I also met the shope person from i purchased this fraud DTH he visited my house after promising him to pay rs 200 but he managed to watch only DD channels. From next day he also stopped to attend our phone calls[[protected]]. What a fraud company is Sun Direct it don't have any connection between customer care to dealer or distributor or between any technician. Just a vagabond type service good for nothing. One of the fraudest service in INDIA.

my smart card Number is - [protected] , i am a consumer of SUN TV, i have been registering complains for the last 2 months, but ..every time complains are being closed, nothing is happening...i totally find myself helpless now

abhishek

normally we curse Public sector for our complains and delay in services, but there at least we get people to whom we register our complain, Now a days in the era of private companies, we come across the faceless organizations like sun TV, where you do not know whom to talk to

my smart card Number is - [protected] , i am a consumer of SUN TV, i have been registering complains for the last 2 months, but ..every time complains are being closed, nothing is happening...i totally find myself helpless now

abhishek

One of the worst service I have ever seen. I sincere advise for loyal sun direct viewers. Please do not recharge extra. They charge you even if you have any problem with your dish or signal. No response from customer service. They will ask you to wait if you need free service which might take 60 days or no response.

Customer service really sucks and they don't have any clue nor will be in position to help you. If you want it to get it fixed then you have to pay Rs.500-700 for the tech each time.

Address:
cf-04, arunflats, vinchyachal,
Bye-pass road,
Madurai-625010.
many times we contacted our local sun direct customer care serivce to change our sun direct dish antannae direction they not showing the correct response to us.many times we called and informed but they not responsing.Our smart card number is[protected]R, day by day we loosing the channels one by one. so please take a proper action.

Sundirect — Company Closure

Dear Sun Direct Customers

It looks Sun Direct is closing its Satellite, cable DTH TV operations, as it is unable to give its customers solution to the permanent problem of satellite connection . all are advised to go for alterantive cable connection.

sir
sundirect allignment is not services.any complaint in call at ur customer care no response.daily

called dish allignment problem and channels not used.

sir,
dish allignment at the problem 2 are months allignment at called care numbers technician are

dealrs at no response.dish allignment is very immediately.

SUN DTH — NO Service - No Signal But my money is going out from Account

Beware - Cheating - All Indian and Tamilian do not use if even Sun DTH install without cost. I suggested do not Pay through Net and Please donot Keep Money in their Account. Do not pay more than one month. Last two Month SUN DTH is not working but they are taking money from my account. Cheating, Cheating>>>>>. My Smart Card No: [protected] Cell No: [protected].

SUN DTH — NO SIGNAL- NO SERVICE - NO ACTION

My Smart Card No: [protected]
No service for last 60 days but Sun DTH taking money from acccount means recharing automatically even after deactivating the account
I am not getting any channels for last 60 days.Continuously calling the customer service they are keep on saying the same "We will resolve in 24 hours"..
COMPLAINT NO: SUN26707 & 1-[protected]
Please do not recharge for 6month or One Year. The customer care service is very bad there is no follow up. The SUN DTH cheating Public.

those cheaters dont have tehnicians to handle the issue.call the same person who installed your dish. i gave 150 today and got soreted out.

I had been FACING THE SAME PROBLEM FROM PAST 20 days. am getting no channels. i must have called more than 200 times. to sun direct... every time they will respond with in 24 hrs. but till date i have passed morethan 500 hrs. with OUT there service, still they are asking for 24 hrs to revert back. SHAME LESS PEOPLE SITTING IN SUN DIRECT. THEY ARE TELLING TO THE CUSTOMER THEY DON'T HAVE A PROPER STRENGTH (TECHNICIAN.)

I STRONGLY ADVISE YOU PLEASE DON'T TAKE SUNDIRECT. THEY ARE THE WROST SERVICE PROVIDER AT LEAST IN INDIA.

RUDRESH.E
[protected]

Sun Direct DTH — NOT GETTING SIGNALS

MY SMART CARD NO.[protected].IAM NOT GETTING SIGNALS FROM 09.10.2010.I HAD CONTACTED SUN DIRECT DTH CUSTOMER CARE SEVERAL TIMES IN THIS REGARD.BUT IAM NOT GETTING SERVICE FROM THEM.MY ADDRESS:17-59/1,SHARANA BASAPPA COLONY,NEAR HANUMAN TEMPLE,SHADNAGAR,MAHABUBNAGAR(DIST),A.P.

Sun Direct — no single channel works

Dear Sir I am Vir Singh and my Card no is [protected] and i am anable to watch any channel since one week . alignment has been done, still TV screen shows that E-16-4 service is scrambled.i have paid money up to 31st January 2011, therefore i have launched a complaint concerning the same and customer care has promised me that within 23 hours of time your problem will be solved. today is 29th and 60 hours is already over, i have called customer care in these numbers as [protected], [protected] no any response from your side. so i am fed up and this will be my last request to you. if don't resolve my problem i will go for another dish.
hope that you will do necessory steps,

your faithfully,
Vir Singh
ph. [protected]

Sun Direct — Sun Direct is making fool

Sun direct is just making fool from a long time as my Channels are not coming from last two three months and i have make request so many times on their Tollfree no. as well as Chargeable numbers but there is no response from them, I don't know what to do.They just simply say Our technical officer will come and will solve the problem.But who knows when will they com.I m so much fed up from their Service.Just you can simply say Stupid people.I m thinking why i took their service.

Same here .. I will never recharge this idiotic Sun DTH here after I will better go for low quality Cable rather than calling these from time to time

Sun Direct DTH — no signal

Dear sir iam having Sundirect DTH Conection It is not working properly past 1 week i regestered complaint to sundirect customer care but they are not responding properly
Complain No[protected]