[Resolved]  Sunflame — Absolutely collapsed service network

Sunflame has an absolutely collapsed service network.

Their web site pages are under maintenance closure for months now.
I gathered telephone numbers from cached pages from search engines.
Even those numbers are stale.
The contacted person says he stopped servicing sunflame years ago.

So, the company even doesn't publish their authorized service center address and contact numbers any where!!

I again collected contact numbers from dealer, but on those numbers no one responds even after tens of full rings. Note that the dealer was not able to provide address of authorized service center!!

The product quality is dicy. I recommend people to go for responsible companies products with a proper basic service network.

I wonder how such companies are allowed to sell home appliance product that includes high risk gas appliance.

DETAILS:

PRODUCT: SUNFLAME LAZER
4 burner stove
DEALER: LOTUS Electronics Indore
CITY: Indore, MP
(Where authorized service center just doesn't exist)
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Your Engineer Visited the site date 28.march.2012 at 4.00pm and ask some requirements for the installation of cooker hood which is completed as per his requirement. Now today he reach at 2.00 PM and again create the problems, about the power supply and the outlet. He behave rudely and asked "You have not paid any amount for to me". He also thereat for the police. Your service station[protected]Shri Nivasan) time 2.25pm ask the site engine Monu to complete the work. Monu charge Rs 350 for installing the hood
please see the matter otherwise i will complaint higher authorities

Dealer detail
Rajdhani refrigerations
Bill No. 40/2926
dated 27.03.2012

coustomer detail
Name Yogesh kumar
address 192, b-7, sector 4, Rohini, Delhi 110085.
mobile no. [protected]

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