I have Suzuki Access 125.
i have list of compliants for Suzuki leader located at Mumbai Malad (akshay Automobile)
Compliant 1: (before my scooter’s delivery), akshay automobile (Mumbai-Malad) informed that my scooter is ready for delivery (with RTO passing) , I took a leave on that day, once I reached to show room around 1.00 PM, they informed that RTO is still pending and will take 2 more days.
Impact: I lost one day leave.
Compliant 2: I went for my first free service, akshay automobile (Mumbai-Malad), next day morning scooter’s service was done without washing.
Impact: they asked me to come another day.
Compliant 3: one week after first free service, my self start was not working, they identified the problem (which was not the actual problem) without taking much time. They said that required part is not in stock, they asked me to come after 10-12 days.
After 10-12 days part was not arrived.
Compliant 4: today (26 Nov. 10), I went for my second free service, I got the job card also, when I went to collect my scooter at 3.30 PM, my scooter was not touched at all.
Impact: waste of time and money, delay in some personal work.
Complient 5: today 26 Nov. 10) when I spoke to two person, I don’t remember the name (mobile no, [protected], [protected]) they gave very very irresponsible answer.
Impact: I am quite disappointed
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