[Resolved] Syndicate Bank — bad service of ATM and core banking | |
Hi All, I am a SB account holder of Syndicate Bank Alwal Branch, Hyderabad since last 2 years. My ATM card was working fine when I was using the card in my home branch ATM. But when I went to another city and tried to use another Syndicate Bank ATM, the card retained by the ATM machine . After a lot of effort I was able to get back the card from the nearest bank branch. The reason was, the card has been blocked due to unauthorised usage ( or wrong PIN) . However I was sure that I have given correct PIN No. Then I sent one email to syndicate bank Admin . After few days, they made my card activated. After one month it was again not working. So, I went to my home branch. They told me that it is blocked and I had to apply for new one. Now I am not staying near to the same branch due to my own reason and I want to withdraw some money from my account. So, one day I went to my nearest branch (Madhapur Branch) in the same city(Hyderabad) where the home branch is located. But, they are not allowing me to withdraw money . My account belongs to core banking account . The manager of that branch(Madhapur Branch) told me "i[censored] have check book, then only we can allow u to withdraw money". My question is then what is the meaning of Core Banking. I can only deposit money from any branch but can't withdraw money and for that I have to go to home branch ? Thanks & Regards, Sujoy Kanti ghosh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
This ATM machine is installed in Royal Tower market in Shipra Sun City in Inderapuram Gaziabad U P.
hi friends,
i am also agree with this because. even though the SBI ATM was blocked due to wrong pin it will be activated in 24hrs but in case of the SB if the card was blocked it will not sure again it's working.i don't know
the employers behavior in all branches.but in my home branch the employers has irresponsible in case of the work.i don't want to express his name.he behaves very irresponsible on the customers even though the customer is uneducated they only respond with English and if any one asked there faults they talk the rules.i[censored] believe are not i waited to take my ATM for 3 months. so, kindly to authorizes plz take look of the branches for the development.other wise it is unless to run the bank
plz take the action about the complaints...
i am also agree with this because. even though the SBI ATM was blocked due to wrong pin it will be activated in 24hrs but in case of the SB if the card was blocked it will not sure again it's working.i don't know
the employers behavior in all branches.but in my home branch the employers has irresponsible in case of the work.i don't want to express his name.he behaves very irresponsible on the customers even though the customer is uneducated they only respond with English and if any one asked there faults they talk the rules.i[censored] believe are not i waited to take my ATM for 3 months. so, kindly to authorizes plz take look of the branches for the development.other wise it is unless to run the bank
plz take the action about the complaints...
super
Syndicate Bank service is Worst ever i seen. They dont have manners to speak with Customers. I have to send urgent money to my DAD who stays in Udupi & his account is in Syndicate bank. I went to Goregaon branch(Mumbai) to deposit directly his account but they denied & told that to send money I should open an account in their branch.So i went to SBI & deposited in my friends name.
yesterday i went to syndicate bank to deposit some amount to my girlfren account no. bt how ever office staff told me that u can't deposite the amount coz the a/c no. u entered belongs to another state... so what is the meaning of core banking... it happened two time... from two different location from the same city...(HYD)
WITH REGARDS,
Pravin Gurung...
WITH REGARDS,
Pravin Gurung...
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Even i am also searching for the site where i can send my complaint regarding ATM machins installed by Syndicate bank.
We also have a ATM machine installed by Syndicate bank in my near by marker and believe me i have never seen it working.
Every day i say a poster handing on the front door of ATM that Kharab hain, OUT of order.
The third class bank and the third class ATM service.
I don't know why the bankers are doing sitting idle in the bank.
If they can not run a ATM machines then why they are wasting the space and the Bank money for that ATM.
Going to that ATM for money is just the wast of time and even that security guard in that ATM center ...
I should not say anything on GUARD.
I always feel that the same should be reported to RBI.