Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then i will Make a Payment of my Credit Account. After few Mintues E-Booking of Print out Copy is not come that Page/ my E-mail id. Then Visa Credit Payment is not on Eligble, This informate that time is came to display. Particular Day i am not Travelling of Vellore to Madurai. I have Checked My Account Balance that time, RS 332 /- Will be Charged. So Make on a Refund of RS 332 /- in my SBI / VISA Account. SBI / VISA Account Name: K.VIGNESHWARAN. Account no: [protected], Branch: BHEL MukundarayaPuram. Mobile No: [protected]. E-Mail Id: [protected]@rediffmail.com [protected]@gmail.com

can't stop in the bus stops

I am travelling from palani to dindigul at daily. I am travelling in government TNSTC bus TN57N1856. In this bus driver can't stop in the proper bus stops and can't give respect for students also. So please take a proper action

It is not acceptable. Either post a complaint with TNSTC senior manager leverl eople or handle it your own to get justice. Do not allow anyone to take away reason and justice.

poda punnakku .

i agree this comment.. most of the conductors cant respond nicely...

TNSTC Villupuram - Complaint — TNSTC Villupuram

Hi,

I was travelling from Villupuram to Chennai in my car on 14 Feb 2010. I started at villupuram by 5:10 Pm and reached Vikrivandi Toll Plaza at around 5:30 PM. When i was to enter one of the way to the counter a TNSTC Bus (TN 32 - 2871) Side No. 19/VPM, Thittakudi to Chennai bound, crossed on my way suddenly without any horn or signal and entered in my way to counter. I have to apply my brakes at full swing to stop my car. That driver does not mind the speed breaker also. He is not aware that he is responsible for the life of all the passengers throught the journey. This negligence and carelessness of the driver irritated me, even the executives at the toll plaza was shouting at him. But that Driver was cool and said in tamil "Naan appadithaan ootuven" (meaning: I will drive like that ony!!!!). After that i noted the number and made a complaint with the Time Keeper at Thindivanam. I was willing to give a written complaint but the time keeper was refused to get that and promised me that he will take necessary action against the driver.

I dont know what action he took? but I would like to bring this rash driving and negligence of the driver to the following persons:
1. The Managing Director , TNSTC Villupuram
2. The Branch Manager, TNSTC Thitakkudi

An humble request to the drivers of public transport: DONT PLAY WITH THE LIFE OF PASSENGERS ON BOARD AND OTHERS ON ROAD!!!!!!


Will TNSTC take action????? or they going to support these kind of drivers??????


RAJINITH
CHENNAI - 600 040

Who is going to look onto this complaints? MD and BM are aware of Internet? Nothing is going to happen!
Just curse that driver thats it! He is unfit to be a human! he never minds his life and others life!

They are FOOLS on earth!

Dear sir,

Plz provide a (tnstc-villupuram) bus for nagore, you already service provide to Maliladurai, plz extend to nagore via- sannanallur, thittachery - Nagore,

we people like to your Service, plz provide the bus for this route (in chadhambaram depot) or else panruti, valdalur, villupum .

we people are await for the service

Regards
D.Navin

TNSTC-Villupuram — Request from a Passenger

Dear Sir,

Most of the TNSTC Buses from Pondicherry to Chennai and Chennai to Pondicherry never stops at valid bus stops even when there is enough seats availability. But they never fail to stop at hotels at Kadapakkam/ Marakanam/Kovalam for more than 15 Mins, since they (Driver/Conductor) get free food and etc. These hotels are not so hygienic at the same time they charge heavily from the passengers.

None of the passenger likes to stop the bus at these hotels.

There are many passengers & working people who use these buses for going to office, are suffering every day. Hence I request you to look into this issue and help the passengers.

Thanks & Regards

Vasantha kumar.K

reminder 2
ref : my request dtd 17/10/2011
Sir

I am gubendiran.r. working as postman at mundiyambakkam post office. my humble request you to pl u take steps to stop (Somasipadi) the stop at bus route no. 158 from tiruvannamalai to pondicherry. So many peoples want to take treatment at pondicherry jipmer. They wait at bus stop in morning time but your busses r not stop that stopping regularly. That village peoples r already take action and get request stop. but till now nobody cant stop your corporation bus. pl. u take necessary action and save that peoples life. All privat busses r stop that place. Otherwise you to take to stop 122 service in timingly. i awit your reply (i full confident to u sir).
but till now i am not yet get reply your side
thanking you

hello, sir today[13.12.2011] 8:40am the bus no. is 1A route of villupuram to kandamangalam the conductor is not good because they use very vulgar words to passenger and not given the balance amount . they told always no change no change.and driver is not stopped in stopping, so i unable to went the college.

Hi
Am annadurai, l was travel from sp koil to melmaruvathur on[protected] morning bus no-: TN-32 /N-3654 this driver and conductor they r very worst behaviour persons and they r not given that stage ticket wrongly given tambaram to Melmaruvathur I want complient both the guys please help my no [protected]

TN-32/N-3654
Time: morning 8am
date:22/9/2013
S p koil to melmaruvathur
Compliant : stage ticket not given,
using bad words both the guys,
We r using this way more then 3 years but this the condition goverment bus ...
contact-[protected]
Attached ticket photo

Dear sir, I am narayanan on 10.5.14 I boarded the bus no.TN 32 N 3798 TNSTC villupuram chennai puducherry bus at Mariamalai nagar bus stop at 4.32 pm. Since I don't have change I gave rs.100 for ticket to koyambedu and requested him to issue ticket. He scolded me in unparliamentary bad words not considering my age and not gave change and challenged me if you have guts get the balance from anybody. He has signed in the backside of the ticket. I am very much pained and suffered severe mental agony due to this. Kindly take necessary action against the errant conductor, compensate for my mental agony caused and refund the excess amount collected and render justice. I submit the proof whenever necessary
S.Narayanan
[protected]

Respected Sir/Madem,

we are the consumers from southkrishnapuram village in chidambaram taluk, cuddalore district the bus route from chidambarm to vadalur via marudhur is our bus route inside this route more villages are profited through your services but now the buses are reduced and we having issiue the buses are(350 chidambaram to neyveli(t.s), 10b, 198, 145, 9) like this buses are not coming till now from last one year so please take this complaint and do favour for us this our kind requst.

Respected Sir/Madem,

we are the consumers from southkrishnapuram village in chidambaram taluk, cuddalore district the bus route from chidambarm to vadalur via marudhur is our bus route inside this route more villages are profited through your services but now the buses are reduced and we having issiue the buses are(350 chidambaram to neyveli(t.s), 10b, 198, 145, 9) like this buses are not coming till now from last one year so please take this complaint and do favour for us this our kind requst.

Dear sir,

Psychological Stress is one among the factor that causes cancer and other health disorders.

I am one among the sufferer who gets anxiety when we have to travel from pondicherry to chennai via tambaram in the monday mornings.

the anxiety develops for us right from the beginning of the weekend that whether we will get a seat to travel on monday morning. The reservation for ECR is wonderfully done but for passengers travel via tambaram they have to fight to get a seat in the morning.

I request to provide reservations for travelling atleast on monday mornings. I have seen people quarrel in bus from the beginning till the end of journey.

there might be reasons for not availing reservations but troubling the people to start their week with a frustration and irritation is a pathetic state in our country.

I know government corporations take these issues very light. The incidents of quarrel and fight to get a seat among passenger happens every monday, a quick action is the need of hour before serious crimes occur.
with less hopes and more frustrations
shanavaz

மதிற்பிற்குரி�...⇄ ஐயா,
நான் மே மாதம் 28 ஆம் தேதி சனிக்கிழமை மதியம் 2.30 மணிக்கு காஞ்சிபுரம் பேருந்து நிலையத்தில் உள்ள திருச்சி (TN21 N 1695) பேருந்தில் அமர்திருந்த போது நடத்துனர் உள்ளே ஏறி வயதான ஒருவரையும் இன்னொரு பெண்ணையும் கீழே இறங்கும்படி அநாகரிகமான வார்த்தைகளால் திட்டி பெரியவரை இழுக்க முற்சித்தார். அந்த பெரியவர் இந்த வெயிலில் எப்படி நிற்பது என்று பணிந்து கேட்ட போதும் தவறான வார்த்தைகளால் கடிந்தார். அமர்திருந்த நான் எதற்கு இப்படி நடந்து தவறாக நடந்து கொள்கிறீர்களà¯...⇄ என்றதற்கு என் மீதும் கோவமாக கடுமையான வார்த்தைகாளால�...⇄ பேசினார்.வந்தவ...⇄ செல்பவர்கள் எவ்வாறு செல்வார்கள் என்று வினவியதற்கு அருகில் இருந்த நாராயணமூர்த்த�...⇄ தனியார் பேருந்தில் செல்லுமாறு அறிவுறுத்தினா�...⇄ கையை நோக்கி அடிக்க வந்தார்.புகார் அளிக்க இருப்பதால் பெயரை கேட்டதற்கு பெயரை தெரிவிக்க மறுத்து உன்னால் என்ன செய்ய புடங்க முடியுமோ புடுங்கு என்றார் பின்பு நேர காப்பாளரை அழைத்து வந்து இறங்கும் படி மிரட்டினார்.இத...⇄ பற்றி விழுப்புரம் பொது மேலாளரிடம் அன்று மாலை 3.39 மற்றும் 4.46 மணிக்கு நடத்துனரின் தவறான செயல்கள் பற்றியும் பெயர் பலகை அணியாதது பற்றியும் விரிவாக [protected] தொலை பேசியில் புகார் கொடுக்கப்பட்à®�...⇄ பின்பு திங்கட்கிழமை 30 ஆம் தேதி மாலை 3.44 மணிக்கு நினைவுக்கு கொண்டு சென்றேன் இருப்பினும் எந்த பதிலும் இல்லை. தவறு செய்தவர்களை தண்டித்து சமுதாயத்தில் தவறை முற்றிலும் அழிக்கும்படி பணிவன்புடன் வேண்டுகிறேன்.

Need bus stop shelter for the passengers ...more than 70 people were waiting for bus at koliyanur cross road and elders are waiting ...it is a summer season please help us and need more bus facility..even though it is a main area ...their is no bus stop shelter...

ஐயா நான் tn 32 n4538 பஸ்சில் பயணம் செய்ய கட்டணம் அதிகம் வாங்கி உள்ளார் நான் திண்டிவனம் முதல் சிங்கபெருமாளà¯�...⇄ வரை பயணம் செய்தேன் 02/08/2021

I had been deputed to TUTICORIN AIRPORT from TRIVANDRUM AIRPORT for three weeks.I found most of the buses not stopping at AIRPORT.How AIRPORT will improve? If a town bus is arranged between TUTICORIN CITY to TUTICORIN AIRPORT during flight timings will be very usefull.

Your crew should be trainned and punished as and when the commit mistake atleast sir.
Even Government Employees are seriously affected by the Crew.
your department shpuld take necessary action against the crew.

I never forget, one day a government servant wiht his wife came to koeam bedu. on the way at arumbakkam he was checked by the TT .The officer gave proper reply and he got ticket to his wife and one thirty rupees ticket to him.The TT didnt accept his ticket and pulled him down with furious infront of his wife.But the gentle man again asked the TT why you behaved like this and made me shame.TT replied that dont ask any thing pay Rs 500/- atonce and go with your wife otherwise you be here and send your wife . i will not accept your ticket . The office r replied i am a government servant.He didnt accept and made his shame.
i dont know what happen later . after 10 minutes we moved but the government servant was ashamed. He alone knows the fact.

that stubid guys very poor guys i am also treated the same i thing that guys also coming political refrence thats why i hope requst to tamil nadu transport take action that guys comsumer complints.com
my mobile no [protected] comtractor not giving my 5 rs my ticket no01571 and 45720 bus route trivandram to trichy this time me now that bus

Misbehaviour of tnstc Bus suprident to fellow passenger

Bus no 303
Date 16/08/2013
Inciense occuurence
In beween vellore and arcot
Nature of complaint
Abuse of fellow passenger by tnstc Bus suprident
Abused with Bad words and Asket The fellow passenger to get Up from The Bus

i traveled from chennai to vellore in setc bus on 28th februray while travelling i get really irritated by watching tv.it plays only old songs and flims so i kindly request you to improve the boom tv service.

I traveled from Madurai to Chennai in a SETC bus on 9th september 2010, The bus started its journey at 2.45PM from Mattuthavani bus stand, Madurai. The bus reached Koyembedu, Chennai at 1.30AM (Midnight). What a wonderful journey it is.

If you guys want to waste your time, energy then you all must travel in a SETC bus. If you are going for an Interview, travel in a SETC bus.

If you guys looking for the same experience what I had, then please book your tickets today in a nearby SETC ticket booking center.

Please do not forget to watch Boom TV. What a wonderful channel it is. (Surely you will have headache before your destination arrives)

Guys go ahead travel in SETC and please do not forget to share your wonderful experience.

Thanks,
Srinivas

It is very worst to travel in SETC. The very irritating thing is watching the Boom tv. Not at all good songs or comedy sequence are played. they play some worst scenes and songs from the films which are certified mostly 'A'. If you are traveling back within two days you have been put to watched the same worst things.
It creates some psychological problems, like you get irritated when we forced to watch or hearing things which we offense.

Please change this

can anyone provide the contact number for BOOM tv which is played in Tamil nadu Setc buses

i used to travel from trichy to thrissur setc bus which is coming from velamkanni to ernakulam but the conductor in the bus miss behave to me and the bus which runs on[protected] on 12-10 am.very bad about setc.i am a malayalee from guruvayoor

i used to travel from Mayiladuthurai to chennai in setc bus while travelling i get really irritated by watching boom tv.really it [censored]s.it plays only worst songs and flims so i kindly request you to stop the boom tv service and appy olden method

Really!!!BOOM TV Sucks...Not able to travel anywhere, , , nowadays if i see any BOOM TV in bus..i immediately get down !!!

i am agree your points. we need call center for solve our problems.

SETC Bus — Very Poor service , no maintenance

Hello sir,

I have to make complaint on SETC bus service.
could you please provide me the details of the person whom i should contact and where i can make my complaints.

send me email id of transport department, transport minister.


Thanks & Regards

E.Ramamurthy,

New.No8 Old No.27, Janakiram reddy colony,

2nd street, ,

Villivakkam,

Chennai-600 049,



Dear sir,

I had complaint about your address on 31-12-09 regarding excess amount charged in ordinary bus from Madurai to Chennai.I had mentioned the bus no and tickets nos in my earlier mail..The concerned conductor receieved Rs.200 per head (5 tickets totalling Rs.1000/=)in ordinary bus which was superscribed in front glass. I asked you to refund the excess amount at earliest to my above address.



Thanks,

E.Ramamurthy

Cell NO:[protected]

Sir,

I am ramkumar from sadivayal (Siruvani), my complaint is about irregular bus timings from Sadivayal (Siruvani) to coimbatore (Gandhi puram). this is a rural area moreover there is a very rare bus facility in our area. In morning we have a moffussal bus (TN 38 N 1384) at 7.50am from siruvani to coimbatore. my complaint is about this bus irregular time service by drivers Mr.Krishnasamy and Mr. Kuppuraj. They both in thier shifts are not following their regular bus time. they are departing eary in advance at 7.40am from sadivayal to coimbatore, and also in the evening 7.15pm (7.30pm regular time) coimbatore(Gandhi Puram) to sadivayal, already we hae
complained to TNSTC coimbatore division but no action was taken .

i am travelling from bangalore to gudiyattam every week end days gudiyattam 444g . i am catch the bus at electronic city the bus fare was 117.o only but the conducter 128 collected around 11 rs.extra the stage was introduced electronic city . i complaint many time this regards to gudiyattam branch but there is no action . we request you sir please look and slove ASAP this is againts Transport law.

i have recive your massage, So please contact me.

it will be most helpful if the TNSTC-VPM bus operation made during the night hours from chengalpet to broadway (or) tambaram with all stop service, though the bus fare made twice than the daytime fare. Thanks in advance.

I'm also a passenger like others, my complaint issues may be funny but we've to think of it. I have Reserved two tickets journy date of 20th of Oct 2009 4:00 O'clk bus from Nagercoil to Bangalore.
When we entered into the Bus Conductor told us to change the reserved seats. We have not agreed for the same, since it is reserved one.

When we have reached Bommnahalli(Bangalore) next day early morning 4:30am. We (husband and wife) asked driver to stop in Bomnahalli Bus stop, They Intensionally did't stoped the Bus over there, because we have not agreed to change reserved seat.
As per my knowledge need to suspend both stupid drivers from Transportation.
If it leads like this, nobody will look into SETC. Private is far better.

Pondicherry - Villupuram, express buses has been arranged by TNSTC, bus normally run in the same speed of buses that are running route number 248.

The only thing is, it wont stop in any bus stops. They neither obey traffic rules nor responding the opposite side counters. This is a seriou issue. How to handle the expresses buses in the opposite direction

Regards
Kumar

Sir,
Requesting to start some additional fast passenger services from Thenkasi to Punalur and vice versa as the meter gauge train service had been cancelled for the gauge conversion. Nowadays commuters are forced to depending parallel services to reach their homes from both places due to the lack of buses. It is a great solace to the commuters if provide additional buses s in these routes (THENKASI-PUNALUR)


Regards
ISMAIL.R

Sir,
I am Requesting to extend some long distanced services commencing from Schenctotai such as Bangalore, Chennai, and Coimbatore to Punalur, Kerala State. Punalur is just 50km away from schencottai and the permit approval can be resolved by entering into a new interstate agreement by the both state transport authorities.


Regards
ISMAIL.R

Sir,
I would like to inform your kind attention that the ERNAKULAM-TOOTHUKKUDI services run by SETC are mainly plying through Punalur KOLLAM, ALAPUZHA instead ofPUNALUR, PATHANAMTHITTA, KOTTAYAM or PUNLUR, ADUR, KAYAMKULAM, ALAPUZHA.
The same route run by KSRTC is choosing KOTTAYAM, PATHANAMTHITTA PUNALUR because this is the main route towards EKM from Punalur(25 KM lessthan Via KOLLAM) and is connecting KTM CHRY PTA. Please look into this matter.

i m using vodafone prepaid connection for 5 years but in my area(murugesh palaya) if i go inside of room
there is no tower signal.in rainy season we r not able to come out

hai,
All of you know about this, to day i travelled by tnstc bus from avnashi to tirupur, Ticket no :VRP-19 62659 for rs.4/-. I saw this that the bus went to new bustand only in S.A.P stopping some passengers waiting to go to new busstand they enquired to go to new bustand the blady bostard conductor lied it is not go to newbustand. i shout the bladdy but he not heared my words. so you dont use tnstc buses the drivers and conductors and the transport officials may go to take a mud pot to beg their food in the busstops who the peoples are waiting for the private buses.