Gujarat State Road Transport Corporation [GSRTC] Customer Care

Gujarat State Road Transport Corporation [GSRTC] Customer Care

Gujarat State Road Transport Corporation

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India - 380001

Customer Care Phone Numbers and Contacts

Phone:
+91 80 2676 7702
Loading...
40
41
Webpages:
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Satisfactory Rating
1%
Complaints
371
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
FacebookLinkedInGoogle+

Gujarat State Road Transport Corporation [GSRTC] related photos (74)

Complaints with pictures are more trusted and informative    View all

Gujarat State Road Transport Corporation [GSRTC] Customer Care related pictures (74)

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

GSRTC — Holding of bus gj18z0404 at himmatnagar depo

 Balwangarsa on Feb 6, 2016
Dear sir,
As per above sub, the bus hold at himmatnagar depo from 10:30 am more than 1hr and as per driver it will take next 1 or two hrs.
I am traveling in this bus with my family from Surendranagar to udaipur but unfortunately we are suffering here due to mis management of depo person or gsrtc.
Regards balwan...
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Gsrtc ticket refund leva babat Secaond Time Application

 Dharmesh Shah Rajanikant Shah on Jan 29, 2016
Gsrtc online refund levababat
Dharmesh Shah

Jan 27 (2 days ago)

to feedback
Ticket #861685
Ticket Status: open
Department: E-Ticketing Complaint
Create Date: 19/01/2016 11:11 am
Name: DHARMESH SHAH RAJNIKANT SHAH
Email: drshah1972@gmail.com
Mobile : 9824092981
Subject: GSRTC TICKET REFUND LEVA BABAT

Ticket Thread Tue, Jan 19 2016 11:11am SIR

My self DHARMESH R SHAH. i have booked a trip from SANKESWAR to OLPAD on 15/01/16 but due to bus strike on 15/01/16 its not...
Complaint comments  Read comments Complaint category Other

Gujarat State Road Transport Corporation [GSRTC] — Money deducted but seat is not booked

 shiv_ma7 on Jan 26, 2016
I have tried to book ticket on 26-1-2016. Ticket is not booked and Rs. 768 is deducted from my bank account.

userid registered with gsrtc: dharam9981

date of transaction: 26-1-2016

I have sent mail regarding the same to gsrtc on mailid erefund@mail1.gsrtc.in.

But, there is no refund. Please refund amount......
Complaint comments  Read comments Complaint category Credit Cards

Gujarat State Road Transport Corporation [GSRTC] — No refund of amount for ticket booking not confirmed [Resolved]

 nvaddoriya on Jan 23, 2016
I have tried to book ticket on 16-1-2016. Ticket is not booked and Rs. 494 is deducted from my bank account.

userid registered with gsrtc: nvaddoriya

date of transaction: 16-1-2016

I have sent mail regarding the same to gsrtc on mailid erefund@mail1.gsrtc.in.

But, there is no refund. Please refund amount....
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Gsrtc ticket refund leva babat

 dr_shah123 on Jan 20, 2016
SIR

My self DHARMESH R SHAH. i have booked a trip from SANKESWAR to OLPAD on 15/01/16 but due to bus strike on 15/01/16 its not SANKESVAR TO SURAT travel. hence i request you to refund my money.
Details regarding booking is given below.
Bank Txn. No. : 124752987
PNR Number: G11391050 Journey Date: 15/01/16
Journey From: SANKESWAR Journey To: SURAT
No. of Seats: 1 (Adults=4 ; Children=2 )
Bank Txn. No. : 124752987 OB Reference No. : GS2367105

DOCUMENT
1.APPLICATION FOR REFUND LETTER
2GSRTC ONLINE BOOKING TICKET...
Complaint comments  Read comments Complaint category Other

Gujarat State Road Transport Corporation [GSRTC] — Gsrtc ticket refund detail

 dr_shah123 on Jan 19, 2016
My self DHARMESH R SHAH. i have booked a trip from SANKESWAR to OLPAD on 15/01/16 but due to bus strike on 15/01/16 its not SANKESVAR TO SURAT travel. hence i request you to refund my money. Details regarding booking is given below. Bank Txn. No. : 124752987 PNR Number: G11391050 Journey Date: 15/01/16 Journey From: SANKESWAR Journey To: SURAT No. of Seats: 1 (Adults=4 ; Children=2 ) Bank Txn. No. : 124752987 OB Reference No. : GS2367105 DOCUMENT 1.APPLICATION FOR REFUND LETTER 2GSRTC ONLINE BOOKING TICKET...
Complaint comments  Read comments Complaint category Other

Gujarat State Road Transport Corporation [GSRTC] — Don't reply on telephone inquiry no.

 prajapati prakash ramanlal on Jan 16, 2016
Dear sir, I am prakash prajapati. @ 16 junary I lot of try to call mahesana bus station on inquiry no. 251151. I had emerganacy to know about Mahesana- KALOL bus is available or not. I call at least 15 times but no single ryply. Gujarat ST service is so lower class. And goverment servant so lassy which paid high salary. I request to know officer at that time and get panished On ligal way....
Complaint comments  Read comments Complaint category Government Organizations

Gujarat State Road Transport Corporation [GSRTC] — Botad inquiry counter

 dodiavijay1313 on Jan 16, 2016
I have complaint and bad experience of botad inquiry counter once i have inquiry of buses running from botad to lathi but person on inquiry counter is not giving proper answer and tell me bad words once person came out from inquiry counter and ready to fight with me . you can check cctv camera of date 13/01/2016 at 1 pm to 2.30 pm...
Complaint comments  Read comments Complaint category Government Organizations

Gujarat State Road Transport Corporation [GSRTC] — Online reservation helpline number ma kyare call receive nathi thayo.

 Lalji Sorathiya on Jan 12, 2016
Savannah Seth Geneva Van eke GSRTC E-Booking Help line number1800233666666 ma call kyarey Receive thayo Nathi, Jo Call Receive Nap Karvo Hoy To Halp line Sa Mate Banavi???...
Complaint comments  Read comments Complaint category Education

Gujarat State Road Transport Corporation [GSRTC] — Refusing to give bus ticket

 Ronzzyy Dayatar on Jan 7, 2016
Hello sir...I am working in Indian air force, I was travelling from vadodara to kalol(pms) around 0130 in early morning.there is no conductor in that bus.when I asked for ticket he told me to give amount what is in ticket, I don't have 1 rupee change, so he refused me to give a ticket and told that go and take change from near by shops in very rough language, his behaviour was not good to me and other passengers also.and he was driving very roughly at night. That bus was from santrampur depot and bus no was 9670 and date is 07 Jan 2016 in 1236 in morning. Being a defence personal it's my responsibility...
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Not refund of my fare

 ranjan kumar sin on Jan 5, 2016
We booked a ticket online from baroda to ahmedabad which was scheduled at 8.30 am on 15.12.2015. As the bus did not come till 9.20 and we had a urgent meeting at Ahmedabad, , we went counter but they inform us that it can be cancelled by sending mail to above E- Mail ID. We immediately informed to gsrtc via mail ID.contactus@gsrtc to refund the fare mentioning PNR no. and went Ahmedabad by local bus. I have not received the fare in my account tll date.We again sent e-mail again two times. My details of the journey is given below which has already sent to GSR -PNR NO.-G11193574 Trip CODE- 0830BRDNHRNRV46 Name-...
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — लोकल खाली बस उभी राखवा बाबत

 ppriyakant78@yahoo.com on Jan 4, 2016
गोजरिया थी गान्धीनगर इंदिराब्रिज तरफ जती बस उमरी - अमराई वाडी सवारे 8:30 सिद्धपुर - बापूनगर सवारे 8:45 खेरालु - विरमगाम सवारे 8:55 शोभासन - अमदावाद स्वरे 9:05 उपरोक्त पैकी एक पंन बस खाली होवा छता वगोसना स्टेड पर उभी रख्वामा आवति नथी आपश्री ने...
Complaint comments  Read comments [1]Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Tv set installed in gsrtc buses not working properly

 bimal janakbhai shah on Jan 2, 2016
Tv set installed in gsrtc buses between ahmedabad to gandhinagar two way trip dose not working properly. some of the tv set have a volume function problem and some of the tv set have a on screen picture display problem. i hope, if, the GSRTC paying a huge amount to SAMBHAAV MEDIA LTD for passengers entertainment according to policy, it is necessary to work this tv set regularly.i would like to request to you to sort out this problem....
Complaint comments  Read comments Complaint category Car Service Centers

Gujarat State Road Transport Corporation [GSRTC] — Bilimora bus stand washrooms

 Shreya Agal on Jan 1, 2016
The surrounding of bilimora GSRTC is really clean but the washrooms are in a very bad state. It was a very bad experience for us to use the washrooms...
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Driver or bus timing

 gamit jayshree on Dec 30, 2015
Respected sir We are regular passenger of surat mangrol vankal rout. We have 6 o clock bus surat netrang bus after that only one option vadi bus. Nd this bus is very irregular. Everyday bus is late. Nd driver always drinken. Yester he accidant bus. Its not one time bt many time but cant action. Give us another option to over rout after 6 clock in our rout....
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Timing not follow in the morning

 Darshan R. Chaliyawala on Dec 28, 2015
Respected sir, I am one of essar employ and I am up down daily buses via g.s.r.t.c.All bus facility were good but problem is g.s.r.t.c bus driver not follow your bus timing. Here give u one example hazira Adajan bus departure at 7.05 in the morning at hazira but daily it departure 6.45 am 20 min early at its time. So please help sir....
Complaint comments  Read comments Complaint category Employees

Gujarat State Road Transport Corporation [GSRTC] — Everyday delay in arrival.

 Parekh Parth on Dec 18, 2015
PNR ::- G11222660 Everyday Came Late At Iscon Cross Road Online Time :: 16:20 PM Arrival Time :: 17:05 PM PLEASE UPDATE TIMEE IN ONLINE BECAUSE WHEN WE ASKING TO CONDUCTOR WHY DELAY BUS THEN BEHAVIOR IS VERY BAD....
Complaint comments  Read comments [1]Complaint category Other

Gujarat State Road Transport Corporation [GSRTC] — I didn't receive refund for cancelled bus from jamnagar to modasa pnr (G11121300) journey date was 07-dec-2015; 13:30

 rahulpandya020 on Dec 16, 2015
I didn't receive refund for cancelled bus from JAMNAGAR to MODASA PNR(G11121300) journey date was 07-DEC-2015; 13:30. Actually bus was breakdown and My parent waited for 5 hrs (upto17:00 PM). I talked to customer care officer and she agreed for refund 100% booking amount. But still not received any amount ....
Complaint comments  Read comments Complaint category Travel Agents

Gujarat State Road Transport Corporation [GSRTC] — Bus didn't stop at bus stop

 joyal parmar on Dec 15, 2015
Dear Sir, I'm standing at dahegam naheru cross road since 1 hour (2:20) waiting for bus towards Ahmedabad. After waiting a long suddenly I found one bus was going towards Ahmedabad at 3:26 pm. I raised hand to stop the bus. Instead of stopping the bus the driver didn't slowdown speed of it. Bus number is 6062. I am sorry I didn't recognise other detail of bus number as number plate was not cleared. Thanks & Regards Joyal Parmar...
Complaint comments  Read comments Complaint category Public Transportation

Gujarat State Road Transport Corporation [GSRTC] — Bus driver miss behaviour with customer

 Vishnu b Thakor on Dec 15, 2015
I use to updown from Ankhol (Kadi) to Ashram Road (Ahmedabad) on daily basis. As I am working in Ahmedabad for almost last 2 years. Now, my concern is what sometime in fact many a times it has happened with me that driver does not stop the bus at bus my destination bus stop. Driver stops bus around 200 meters away from my bus stop i.e. Ankhol bus stop. Recently, on dated 14-12-2015 again driver repeated same thing. The incidence was, I caught bus at 5:30 pm from Income-Tax bus stop Ahmedabad to Ankhol (Kadi). At 07:00 pm bus reached to Ankhol Kadi and I remaindered to conductor to stop the bus...
Complaint comments  Read comments Complaint category Travel & Vacations

Recently Discussed

(1 minutes ago)
AskMeBazaar
Cancellation of an order
(4 minutes ago)
Employees Provident Fund Office, Meerut (Up)
Transfer of EPF UP/13339/489 to GPF Mumbai No. MMH/30136
(31 minutes ago)
Ask Me Bazaar
Unsubscribe from sms
(32 minutes ago)
Ibibo Group / Goibibo
Gocash
(38 minutes ago)
Eureka Forbes
Regarding repair of R.O. Dr. Aquaguard

Featured Stories