Tanishq — broken chain

Address:

Tamil Nadu

I purchased a gold chain on Akshaya Trithiya and it broke on the very second day..There was no mishandling or chain snatching..I called the showroom and they asked me to come with the bill. But, instead of exchanging or repairing, they refused to provide any exchange even when i was ready to buy another piece of heavier weight. Brand name is useless..I will never again purchase gold from Tanishq.The service should be provided as it says as the chain broke within 7 days. Worthless, hopeless...Tanishq.