[Resolved] Tanishq — Change design of my order and refuse to take it back | |||
i have ordered a golden bracelet type bangle of 13-14 grms approximately as per their design for daily wear.& a chain of 8 gms. from tanishq at shivaranjini cross roads, saatellite ahmedabad .they advised that if you will buy 30gms you will get 0.50 gms. for each 15 gms of gold but i refused. when my order was ready i went to collect it was total of 29.950 gms.& bracelet was not for daily wear but heavy like occasional wear.i told that this is not the design i have selected they told that it is looking more rich & they are not going to do that design again so either take this one or select any thing ready from here. my need was daily wear bracelet.which not in ready of my choice & as they have made my order of 29.950 gns which was less by 0.050 i wan't get 0.50 gms coin also.i have to pay for more gold as my order was of maximum 22 gms which was made to 29.950 & making chgs.on that.& get the thing which was not of my choice. i like if i will get the same design of bangle i ordered of 13 gms.because they already have bangle from which they have to design it.or refund on bracelet total amount including making charges by cash or by gold coin. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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We apologize for the inconvenience that you had to go through. We shall look into the same and revert to you. In the meantime, we request you to write to us with your contact details to tellus[at]titan[dot]co[dot]in and tanishqonfb[at]gmail[dot]com so that we can address your query/complaint at the earliest.
Team Tanishq