[Resolved]  TATA Capital Ltd. — wrong charge & poor service &false commitment

Address:

Jaipur, Rajasthan

TO, DATED: 22.4.2010
M/s.TATA CAPITAL LTD.
One Forbes
Dr. V.B. Gandhi Marg, Fort, Mumbai 400 001, India.
Telephone: +[protected] , +[protected],+[protected],
Email: [protected]@tatacapital.com.



SUBJECT:- MY LOAN A/C. NO.[protected](CONTRACT NO.[protected]).

DEAR SIR,

REGARDING MY ABOVE LOAN ACCOUNT,SINCE 1.9.2008
BUT INSTEED OF REFUND,YOUR STAFF THREATNING ME FOR PAY YOUR CHARGES RS.5600.00
I ASKING REFUND FROM YOU AND ASKING REPLY FOR FOLLOWING BUT NOT REPLIED OR REFUND TILL DATE:-

1 TATA CAPITAL PROVIDE ME LOAN FOR BT FROM KOTAK MAHINDRA BANK AND PAY BY CHEQUE
001438 DTD.28.5.2008 RS.382215.00 ON 2.6.2008 IN MY FAVOUR AND RS.433512.00 BY CHEQUE NO.001437
DATED 28.5.2008 TO KOTAK MAHINDRA BANK ON 18.6.2008, OTHER RS.9273.00 TATA CAPITAL CHARGED AS LOAN CHARGES.
SO ACTUALY TATA CAPITAL FINANCE TO ME RS.815727.00

2 I AGREEED TO PAY INTEREST AND PRINCIPLE AS EMI RS.34353.00 FROM DATE OF ACTUAL DISBURSAL
(LIKE 2.6.2008 AND 18.6.2008) NOT FROM BACK DATE OF CHEQUE FROM 28.5.2008.
SO TATA CAPITAL HAVE TO REFUND THE INTEREST CHARGED ON MY ACCOUNT FROM DATE OF PAID TO KOTAK MAHINDRA.
AS KOTAK MAHINDRA BANK ALSO CHARGED ME TILL CHEQUE GIVEN TO THEM(18.6.2008/30.6.2008).
TOTAL REFUNDABLE INEREST:[protected]= RS.8441.00

3 TATA CAPITAL CHARGE ME INTEREST FROM THEIR CHEQUE DATE AND MY INSTALLMENT CREDIT IN MY ACCOUNT
AFTER RELISATION OF CHEQUE ?

4 I HAVE GIVEN THE LETTER TO TATA CAPITAL ON DATED 1.9.2008,REMINDER ON 30.10.2008, BUT NOT REPLY FOR
MY COMPLAINT TO THEM.(COPY ENCLOSED).

5 I REGULARILY WANT TO CLEAR MY INSTALLMENT BUT DUE TO BAD FINANCIAL SITUATION ,SOME TIMES DELAY
IN INSTALLMENTS. I REQUEST TO TATA CAPITAL ON 25.8.2009 FOR REDUCE MY INSTALLMENT BY RE-SCHUDULE MY LOAN
BUT INSTEED OF CO-OPERATE ME THEY WANT TO CHARGE ME AGAIN EXCEED RATE OF INTEREST RATE THAN PRESENT
INTEREST RATE, RESULT I DON'T WANT TO RE-SCHUDULE MY LOAN WHERE I NEED PAY MORE AND MORE.
EVEN RBI INSTRUCTED TO ALL FINANCIAL COMPANIES FOR RE-SCHUDULE LOAN WITH CONCESSIONAL RATE
OF INTEREST FOR REDUCE FINANCIAL BURDEN ON CUSTOMERS.

6 ONE SIDE TATA CAPITAL SEND ME YOUR KIND LEGAL NOTICE, ANOTHER SIDE THEY SEND THEIR COLLECTION PEOPLE
WITHOUT MY NOTICE OR MY CONSULT WHICH CLEARLY "HARRASMENT" TO ME BY TATA CAPITAL, EVEN ONE STAFF
(MR. SADIK) MISSBEHAVIOR ON PHONE WITH MY FAMILY. WHO AUTHORISED THEM ?

7 LASTLY I WANT TO SAY THAT I HAVE DEALING WITH BANKS MORE THAN 15 YEARS, BUT I NEVER FACE PROBLEMS LIKE
TATA CAPITAL, AND AFTER COMPLETE THE LOAN WITHIN THE TENNOR 30 INSTALLMENT @34353=1030590.00+FEW LATE CHARGES=ATLEAST 1031000 TILL DEC.2010 AGAINST TOTAL BANK FINANCE RS.815727.00.

8. YOUR COLLECTION MANAGER MR. PRAVEEN NARUKA TOLD ME BEFORE ONE YEAR THAT HE IS IN JAIPUR AND BANK I JUST PAY THE INSTALLMENT, AND HE COMMIT ME FOR NO DUES, BUT NOW HE REFUSE/CHANGE HIS COMMITMENT.
9. I ALSO CONTACT IN RBI LOKPAL BUT THEY TOLD ME THAT "NBFC" IS NOT UNDER BANKING LOKPAL.
I REQUEST YOU PLS. SEND ME ATLEAST THE STATEMENT OF ACCOUNT ,SO I CAN EXPLAIN YOU WHERE YOU MAKE MISTAKE OR SEND ME "NO DUES". AS TATA CAPITAL HAVE NO RIGHT FOR PUT MY NAME IN CIBIL, AFTER PAYING PRINCIPLE+INTEREST.

OTHER WISE I NEED TO TAKE A LEGAL ACTION AGAINST THE TATA CAPITAL.


(P.GUPTA)LOAN A/C. NO.[protected](CONTRACT NO.[protected])

EMAIL: [protected]@datainfosys.net