Tata Docomo — 2g internet fraud | |||
I have enabled tata docomo 2g internet service from past 4 months. i have never been able to connect internet on first trial ever. everytime i try to connect internet it gives error "Network Busy" for 10-15 times and then it connects network gets disconnected frequently on registering a complaint on tata docomo customer care they told me that you have been using internet for almost 13-15 hours daily! while it will be hardly 1-2 hours they are taking the escape route and telling me that there is no issue from their end. and they closed complaint just like that. my understanding of problem. tata docomo does not have enough infrastructure to handle 2g internet network needs but they charge heavily (95 rs for 1GB) for the same. instead of admitting their short comings they always blame network settings for the issue. REAL FACT IS THAT THEY ARE CHEATING PEOPLE by taking money and providing service properly. THIS CHEATING should stop. tata docomo number : [protected] tata docomo complaint number:PNR[protected] Was this information helpful? | |||
2 Comments | |||
Comments
Dear Mr. Vrajesh,
As discussed, we would like to inform you that the Session-timeout time is 30 minutes and you need to re-connect in every 30 minutes. You can write to us on [protected]@Tatadocomo.com.Please visit our website for more information.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed, we would like to inform you that the Session-timeout time is 30 minutes and you need to re-connect in every 30 minutes. You can write to us on [protected]@Tatadocomo.com.Please visit our website for more information.
Thanks and Regards,
Customer care,
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.