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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - 3G speed issue

User
 chauhandpk on Sep 19, 2014
10 days back I recharged my number with 249 INR for 3g recharge. the amount was deducted from my mobile main balance. as soon as i got the msg for recharge comfirmation my 3g speed reduced to 60 to 100 kbps. i hv registered a complaint via customer care for this issue many times till date no issue resolved. worst part is i got complaint number when i registerd, within 3 days i got one more msg that issues resolved complaint closed. but problem is still there... TATA DOCOMO worst customer care service... tata will loose their customers soon... my number 8109636167 recharge amt. 249...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - ACTIVATION OF PACKS WITHOUT CONSENT FOR THREE TIMES

User
 Radhu29 on Sep 19, 2014
My number is 9036615540. I had recharged my number for 300INR and got a talktime of 200INR. For three consecutive times since a week, my account balance is being deducted without consent for a pack called ENDLESS MUSIC for which i have not received any notification. They have relentlessly cut 80RS, 75RS last week (15/9/2014, 17/9/2014) and 55RS (19/9/2014) again yesterday night. When i called up the customer care, they had the audacity to answer me in an arrogant tone. I want my money back. Kindly help....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - tariff benefit

User
 vineetchaudhary02 on Sep 19, 2014
Dear sir I have many complain to docomo but my latest complain that is i recharged my no 09045855154 with 37 rs tariff for cheap local call rate on 1st sept 2014 as per pack - i will charged 1.4 paise for 2 second for any no . but i notice from 19 sept deduction on call is 1pasie/second . i called customer care but i asked them to complain but those fraud of Docomo not agreed to at all complain . i asked to transfer call to senior but always they are busy call later they said very rudely, neither they complain or transfer call if i began to force then a single solution disconne ct the call and...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Very Very Poor Network Coverage and 2G Service

User
 nattargekar on Sep 18, 2014
My mobile No. is 8019850747. TATA docomo has WORST service in below mentioned area: Mebaz Building, Near Lifestyle, Begumpet, Hyderabad. I am planning to change the service as thare is always problem in network coverage and 2G internet....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Deducted balance of 35.23 rupees without using internet.

User
 Bhavin123456 on Sep 18, 2014
I had recently brought a docomo sim card and got 100 mb in fb and 100 mb in whatsapp but when i used them only for chatting purpose then also they deducted the above amount for no reason.When i call their customer care they told that data has been used everytime and didn't refund me any rupees and i was told to sms DATA to 121 and i did the same and there also it was written that "no data usage till date". So i request them to refund me and their customer service is also very bad like hell and it is a fraud company.My Mobile No is 7405436092....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - not closing the account despite repeated request, sending bills despite closure

User
 jaffer1980 on Sep 18, 2014
Docomo photon number : 9243133742 I have raised a request (Request Number: 401738145) to CLOSE my Tata Docomo USB Dongle connection through call center in the month of jab-2014 and paid all my duesby that time and I was not using the USB Dongle from feb-2014. .After few days I got a call from tata-docomo customer care that they will keep my connection onSAFE-CUSTODY. Even though I was not interested to keep the connection insafe-custody but upon force of the customer care representative, I agreed forthat and the customer-care representative said that I will not be getting any bill from next month....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - unnecessary,activation of keeda pack

User
 manoj uiet on Sep 18, 2014
I am using 8699717886 tata docomo no, and i am charged for this keeda pack, without my concent.My internal balance and special balance is deducted for this waste keeda pack.This pack was activated on 11sept14, and i called customer care today18sep14, when i checked my phone today and there is no balance in it. customer care said they would not refund my balance... i want my balance back......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - NO TOWER NO NETWORK BUT STILL BILLED

User
 MB Azharudeen on Sep 18, 2014
I have been a user of tata docomo for 2 years. I'm a student of IIM Calcutta.Recently they converted me to postpaid(around 3 weeks back).From that moment there is no network in my phone.I have to go to main road to attend any calls that come to me.But the worst part is I'm being charged a fixed sum of 899 INR per month. 899 INR Pack is unlimited pack but i have absolutely no use as i cant make any calls. Company people promise me they will rectify it but they never do it.The person who made me convert connecton(Deepak a senior person) never talks to me.Before connection he promised that he will...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Tata docomo - Nano Sim Request

User
 Pravesh Pesswani on Sep 17, 2014
This is regarding Nano sim request which I have submitted to Tata Docomo. I have gone to 2 of the nearest stores, for nano sim and according to them nano sim for Tata Docomo is not yet launched. Below are the details of the stores where they dont have prepaid nano sim. I have mailed to listen@tatadocomo.com and got the response (Nano Sim Request!~~M20170997) saying that they will check and revet.. I have followed up with them over chat/call/mail. But no response. The first store which I visited was *Tata DOCOMO Brand Store* *Address 1 : *Pune-Solapur Road *Address 2 : *Shop No -...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - balance deduction of about 30rs for unused internet

User
 Nishant Puranik on Sep 16, 2014
It is a fraud company . it deducts balance from account for any reason and when I contact the customer care then they says sir the charges deducted are right and we can not refund your balance. This company should go to hell and they are doing very wrong with the customers, if they don't refund me the balance then I will promote their name very badly in social medias and every where . I am very frustrated with their bloody services. I will wait for 24 hours other wise they will see the result....
Complaint comments Read comments [2] Complaint category Unauthorized charges

Tata DoCoMo - Delay in SIM Activation [Resolved]

User
 suryateja25 on Sep 16, 2014
I have taken a new Tata Docomo SIM card (No. 7411292426) 4 days back and still it was not activated. I have called the executive who sold the card to me couple of times but he says the Docomo team is not lifting his call or not replying to him. It is really not acceptable for such a big company like Docomo. After seeing all this, I am losing interest to use Docomo at all. Can someone from Docomo team will look into this and get the number activated or shall I go and cancel the SIM. -- Venkat Bangalore...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - compensation

User
 mmc_71 on Sep 16, 2014
Tata docomo internet
Tata teleservices (Maharashtra)limited
Account number 980243897
Mr mohan g chandiramani
432269137- 09th september2014
79341579- 10th september 2014
432593163 - 11th september 2014
Till today 15th september 2014 tata docomo is not lodging my complain and internet connection still not working
3030@tatatel.Co.In, listen@tatadocomo.com,
1800266303

Navjivan society, bldg no 3-1019, lamington road, mumbai-400008...
Complaint comments Read comments [5] Complaint category Broadband

Tata DoCoMo - fraud in high charges in the call rate

User
 roseraj on Sep 16, 2014
As iam Suresh using TATA docomo sim card . please note that i have gone to post paid plan that time the TATA DOCOMO person said that your plan is 600 calls are free and tata docomo to docomo free and above six hundred hundred calls over, each call we will charge 0.30 paise per minute but past 3 month we are getting high bill charging then we have called and enquiry with TATA docomo customer care, we were shock, they said that no 600 hundred free calls and per one call we will charge Rs.1.50 per minute . This is absolutely fraud work only, past three month i have paid high amount which i dont...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Tata docomo Photon max wifi Not activated even after proper verification on Tata docomo Outlet store

User
 dineshkarpenter7 on Sep 15, 2014
I am facing this issue from previous 15 days .I have purchased the photon max wifi Postpaid, service is started but unfortunately on address verification I have shifted to vadodara from Ahmedabad. Now I have submitted all the documents to the Outlet in the Vadodara and requested to them but still my service is not activating. All the time customer care is saying that my issue is resolved but my wifi is not working still by all my efforts and it is showing limited service on connecting. They are not doing services properly and all the time wasting my time as I have to go in my office hours. Ridiculoussssssssssssssss...
Complaint comments Read comments [2] Complaint category Computers & Accessories

Tata DoCoMo - mobile not recharged

User
 kvshenoy2013@gmail.com on Sep 15, 2014
My mobile number is 7795239658.On 15.09.2014 i recharged through Internet Banking mobile internet for Rs.249.00 through Visa card. However in my mobile recharge is not done. There is no SMS message for refilling done. I have preserved the receipt for refiling . I request that the refilling is done immediately or else return the money the transaction slip is here enclosed Mobile Number 7795239658 Recharge Amount 249 Talk Time 0 Transaction ID ACMP3485729700 Transaction Status SUCCESS Date 15092014 pl sort out the issue...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Tata DoCoMo - Tata Photon Max Wifi Activation

User
 Parul Samal on Sep 15, 2014
I upgraded my existing photon data card to Photon max wifi data card on 12 th September. A guy came to our place and the device was paid for. He informed us that it'd take two to three hours for activation and explained the installation procedure to us before leaving.Today, it is 15th already and there is no sign of activation. We have made umpteen number of calls to the Customer Care center but the results are the same always: they respond that we should wait for a confirmation SMS before activation. When asked about the reason for undue delay, they never give any satisfying explanation. This is...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - Tata Docomo deducting my Balance for a Model Video Club subscription without any information

User
 Dolagobinda Marandi on Sep 15, 2014
Today A message showing (ModelVideoClub is activated at Rs81.6 for 25days.Bal:Rs1.00 at 15-Sep-14 04:09.To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is 8984268265..from Bhubaneswar My email id: dgmarandi@gmail.com.I hope resolve my Problem as quickly....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Tata docomo legal notice

User
 Pruthvirajpatel on Sep 15, 2014
Hi,


My Tata Docomo acc.
number: 909118041

Docomo Mobile number : 7204813378


I have raised a request (Request Number: 418762503) to CLOSE my Tata Docomo USB Dongle
connection through call center in the month of June-2014 and paid all my dues
by that time and I was not using the USB Dongle from April-2014. .

After few days I got a call from tata-docomo customer care that they will keep my connection on
SAFE-CUSTODY. Even though I was not interested to keep the connection in
safe-custody...
Complaint comments Read comments [2] Complaint category Internet Services

Tata DoCoMo - 153 Recharge not happening

User
 sourabh1980 on Sep 15, 2014
Hi, my tata docomo number (8237259873) is activated and another problem is, when I am trying to make a 153 recharge (1 GB data plan), it is coming as Sorry, the selected option is not applicable for your number. We have other exciting offers belonging to your region. Browse below and enjoy them.I don’t know what is the issue. Please sort it out and revert.my alternate number is 8600022002...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - Demand Notice for Unused Data

User
 Smuthu Kumaran on Sep 15, 2014
Dear Sir/Madam,


I had internet post paid connection from TATA DOCOMO.
ACCOUNT NUMBER 9282583112


Ref :- Call logs for more details

On last Feb 2014, I took the decision not to use your post paid service because
of several reasons. At that time I spoke to your customer care representative
over phone and they advised me to go to the retail outlet for the same. On Feb
22, 2014, I visited your Poondamalei High road outlet. As advised, I paid the
outstanding amount of 1124/- and raised the request to cancel...
Complaint comments Read comments [2] Complaint category Broadband

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