Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Sons Ltd.

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
+91 42 2646 2966
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68
30
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Feedback Form

Andhra Pradesh

Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
View More Information...
Satisfactory Rating
20%
Complaints
6470
Responses
4893
Resolved
96
So far so good - The company responded to our notifications and is working on resolving complaints.
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Tata DoCoMo related photos (513)

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Tata DoCoMo Customer Care related pictures (513)

Tata DoCoMo Complaints & Reviews

Tata Docomo — VAS Activation without your permission

 seearun on Feb 8, 2016
I have never opted for the buddy chat services on my mobile 66777 availing services from tatadocomo. It automatically got activated and periodically rs. 60 (for 2 months )amount is deducted. A message is displayed saying that if I call on a toll free number. I can deactivate the service. But I was amazed to know the fact that on this number options are provided to start new services but no number is specified for deactivation in the voice message. I request you to take the necessary action for the deactivation of buddy chat on mobile number. I would appreciate if the problem is timely resolved with...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Tata Docomo "DIVE IN NOW" pop up

 Mohd_Ahmad on Feb 7, 2016
Hi,
I am getting a DOCOMOs Flash alert on my mobile (Lenovo A6000 ), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't do anything....
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Regarding flash msg and looting of mobile balance

 Dinesh i Chaudhary on Feb 7, 2016
Kindly stop flash msg for Docomo no 90288 22026, kindly don't make fool us and don't brake our trust over Tata Docomo . thank u...
Complaint comments  Read comments Complaint category Hospitals

Tata Docomo — Moto-X smart mob phone theft MOB NO 72042V98953

 Brvijaya Shankar on Feb 6, 2016
Dear Sir, 7th Feb 2016

My MOTO-X Mob Phone was stolen yesterday. Mob no is 72042 98953.
Please deactivate the SIM immediately. I bought the SIM in your Koramangala Service Office, in Hosur Main Road.

Vijayashankar BR.
brvijayashankar@yahoo.com
My present contact Mob number;
88921 45082,
Bangalore City....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Not refunding recharge money

 rahul9817604696 on Feb 6, 2016
I have tata docomo number 8950512415 and i want to recharge it with 119 rs. but by mistake the recharge has been done to 8950572415, the shop keeper told customer care for refunding the balance for wrong recharge, but customer care said that, it is not possible, so i was paid again 119 rs for same recharge.
so pls refund my money to my number 8950512415...
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — My out going call have been barred.

 beck2amit on Feb 6, 2016
My postpaid tata docomo number 9040068946 has been barred from yesterday as it is postpaid connection i cant able to know the reason for it.please do the needfull to reactivate my number....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Tata Docomo

 sanrink4u on Feb 6, 2016
Exorbitant bill was raised for the internet connection. Though it was a limited broadband plan only, the bill amount exceeded the credit limit by huge margin....
Complaint comments  Read comments Complaint category Internet Services

Tata Docomo — Not available network coverage

 lourdu on Feb 6, 2016
My mobile number: 8438448171. Your coverage not available in trichy and your data very very very slow.my mistake for choosing tata docomo. I future not using tata docomo. I very agree. I this problem many times feedback not resolved....
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — Rate cutter recharge problem

 Dawood Abbas on Feb 5, 2016
I have done recharge of 61 on jan 21st which is 1p/2sec tariff, but now my per call deducting 25ps.
I want to cancel other tariff which related to call charges and want rate cutter tariff of 61.

contact no: 9000959239...
Complaint comments  Read comments [1]Complaint category Other

Tata Docomo — Subscription of docomo deals and house of models

 nagappan senthil on Feb 5, 2016
Hello there,

An amount of Rs. 28 and Rs. 5, has been deducted from my moile no. 8087255696 today. While I haven't subscribed for any of these. I got sms message regarding subscription and immediately I called 155223 to deactivate the service.

This is not the first time its happening. Previously they charged as vas ussd. Now this.

Please do the needful and refund the money deducted.

Thank you

Regards
Nagappan...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Last warning 8983015700

 vkudal on Feb 5, 2016
U have 7 days to reply positively
8983015700

this 3g no
1) many times before also tata given me fraud billing
2) above no was activated by sales team and never given to me but on my name
3) in august only I reported to stop number but still bill and recovery agents call I recived
4) I have given 1000 rs which is not refunded by tata and they refused

for mental agony I want 30000 rs or be ready...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Balance deducted without any reason

 rojejose on Feb 5, 2016
My balance for the mobile number- 8050639820 without any intimation or acknowledgement from my side.
Rs. 99 is deducted from my number.
So I request you sir/madam that please deactivate any service which is activated without my knowledge and refund the deducted amount to my number.
Yours faithfully Roje Jose (8050639820)...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Refund of my online net pack recharge

 brijesh_kadu on Feb 5, 2016
On 03 February 2016, I made an online NET PACK recharge of Rs.197/- through my State bank of INDIA VISA card.
The recharge was not successful. However, amount of Rs.197/- deducted from my SBI Account.
I received a SMS from TATA DOCOMO that amount Rs.197/- will be refunded within 3 work days. Still, I have not received the amount.
I want my money....
Complaint comments  Read comments [1]Complaint category Other

Tata Docomo — Uninformed for the paid services/ wrong information about services

 KaRan KhoSlà on Feb 4, 2016
They do not informed about the data finished alert and their executive informed wrong about service even after asking by me again and again . which clips maybe recorded by the tata docomo .. and now they charched me 3300 rupees for the data usage even my billing limit is 800...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Prepaid to postpaid issue

 RimaReddy on Feb 4, 2016
This is the worst service from tata docomo. I have already given all the documents related to pre to post connection to the executive but still they are continuously deactivating my number. They activate it after contacting with customer care 121 then after 2 days again deactivate the number by telling me verification is negative.
If you people are not able to handle customers satisfaction then dont offer them for postpaid connection.
This is worst service i have seen....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Instruction for deactivation not complied with.

 Subir Kumar Sinha Chowdhury on Feb 1, 2016
Contrary to my repeated instruction to deactivate my tata photon no 9230056820, you are generating bills inspite of non usance of the facility month after month. As per our earlier discussion on the subject with your customer care rxecutive, I have paid upto bills generated on 17.12.2015 .Any further generation of bill, will be at your responsibility and I am not going to pay any further payment....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — About automatic activation and deduction of 99 for LDR service

 rahulpriya on Feb 1, 2016
Respected Sir/ ma'am, I am rahul priyadarshi mob no-7276996462. I haven't subscribed for any LDR service. But today i got message that LDR service has been activated on my no. Before my balance was 120rupees. But today 99.00 rupees has been deducted from my balance showing that LDR service has been activated on my no. I want to say that i don't know what kind of service LDR is and how to use it. And i haven't subscribed for any of these services. After that i called customer care and deactivaed the service. So i request you sir/maam that please refund my balance in my no and help me out with it....
Complaint comments  Read comments [3]Complaint category Telecommunications

Tata Docomo — Unable to recharge photon plus dongle

 prahladyeri on Feb 1, 2016
Hello,

I am using Tata Photon Plus (CDMA) dongle since a long time (around December, 2013 if I remember correctly), the number is 9226444126. However, I haven't recharged it since many months. Today when I tried to recharge it by visiting the Docomo website, I was told that the number was not valid.
Can you please let me know the status of my photon plus dongle? If possible, can you also activate it if it is not done already?

Thanks,
Prahlad...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata DoCoMo GSM — I am not received my refundable security deposit money

 jai cckarthik on Feb 1, 2016
Dear sir,

i used tata docomo GSM (Hyderabad) unlimited 899 plan past some years up to November 2015.after that same number switch to airtel postpaid (bangalore) with help of MNP facility.

Now am using past 3 months air tel network meanwhile i enquired to tata docomo GSM customer care Hyderabad about my refundable850 rupees money but they are not responding properly.

My mobile number : 9030033902
Refundable deposit amount : 850


Regards,
c.c.karthikayan....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Other

 Manish Bansod on Feb 1, 2016
Sir
i need & outgoing & incoming call details & sms list of my docomo mobile numbers 9270581738 from 01/09/2015 to 31/01/2016 please its very urgent please send to my email bansodmanish712@gmail.com


thanking you...
Complaint comments  Read comments [1]Complaint category Banks

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