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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - Cancellation of my postpaid Data card.

User
 payyavula on May 24, 2015
Hi sir, This is to inform you that my post paid Tatadocomo (Number 9290391235, Payyavula Raju) was making me Disgusting as it never shows speed in internet and I am unable to process my work because of that I informed to the network operator to disconnect my modem as soon as possible but they were making me trouble and I am unable to bare money to pay. So please kindly agree my complaint and take the action....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - no speed of tata photon wifi

User
 nikhilONGC on May 24, 2015
i purchased photon from dehradun (9258066781), but when i moved to lucknow at 3/253 vipul khand gomtinagar lko i am not getting the speed. when i am paying such a huge amount and not geeting the speed the what is the use of paying such a amount. i called the customer care, complain no 823066806, but i did not got any solution. i am highly disappointed by your services....
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - Portability of My Mobile No 9225320519

User
 RVJ on May 23, 2015
I have applied twice for portability of my mobile number from TATA DOCOMO to IDEA. First application was made on 06/05/2015 the same was rejected by the company on 11/05/2015 without any reason. Tee second application was made again on 12/05/2015. This is also rejected by the company without any reason. I have not having any unpaid mobile bill. I am using this number since last 10 years and the same is essential for by business activity....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Portability of my mobile

User
 RVJ on May 23, 2015
I have applied twice for portability of my mobile from TATA DOCOMO to IDEA. Fist request is made on 6th of May 2015 the same was rejected. Another application for portability is made on 12th of May 2015 again the same is also rejected by the company. Both the rejections are made without providing any reason. I am not having any unpaid mobile bill to the company. I am using the same number since last 10 years and the same number is my business need....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Having problem with internet speed form the last 7 or 10 days

User
 abhisheklamba9 on May 23, 2015
Hello sir, My name is Abhishek lamba. I purchased a tata photo max wifi dongle 5 month before. Speed is coming very good at that time. But now form the last week speed is not coming good even i cant open website. i called customer care and made complaint there. Today i got a call form your side and person said that we can't do for anything for this complaint, Problem occur by network. i asked him when it will resolve because i am paying money to you. He said we cant do anything for this and it will be same. this is a ridiculous answer he gave me and cut the phone. After...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - Unwanted app charge

User
 Aswanikumar AV on May 23, 2015
Dear Sir, I am Dr Aswani Kumar and My TATA Docomo number is 8867580707. Rs 30 have been deducted from my balance at 1:15 on 23 rdMay 2015. I got a message from TA-HUWWAP stating that "Hi. You have been charged Rs30.0 for your last transaction" I don't know what the transaction is, neither i am interesrted in any offers. I have DND activated and I have not activated any such service by any means. Kindly look into the matter and help me to get refund of my balance Regards, Dr Aswani Kumar Contact No. - 8867580707...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - de activating my photon

User
 sasiramdas on May 22, 2015
I contacted 1800266121as per the advice from the gallery. i asked them to de activate my photon from April 24. they gave me a conformation number. . but I got a bill for this month. Again I went to the gallery . They could not Help me.I was abroad & i have got a confirmation number from the call centre . still why do I get a bill?...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - illegal deductions from account balance

User
 madan2015 on May 22, 2015
Rs.30 was deducted from my mobile no. 8147444971. I had activated an internet pack of 75 Mb with a validity for 3 days. Yesterday I had a data balance of 1.75 MB remaining but still I was deducted Rs. 30 from my account for data charges. THe customercare helpline is of no help as nobody responds. This is the 3rd time docomo is doing to me this year. Previously last month I had a balance of 13 MB remaining on my data balance but i was deducted Rs.50 from my main balance, the customercare were not even responding to register a complaint. Please help me regarding this...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - to canel the net connenction

User
 Subbhu Palani Thiruna on May 22, 2015
we already informed that, we dont want to use the dongle connection of tata photon plus. we requested many times to cancel the tata photon net connection. but they are not canceling, so i kindly request you to cancel the net connection. account number: 919636546 bending payment will be paid on 30-6-2015...
Complaint comments Read comments Complaint category Other

Tata DoCoMo - Photon 3G Services and Customer Care Services

User
 Franzd on May 22, 2015
Someone please provide me with Cryus Mistry email, I am too exhausted with calling up the customer service about the quality of services for the Photon 3G stick connection. I have a 3G connection (989579135) and I was committed 3G speeds, till now neither in Pune nor in Mumbai i have not got any better speeds than 150kbps on addition there is constant disconnection and failure of internet services which makes the situation very bad. I remember they always had good customer service few years back, but the current outsourced customer service is so low on quality that they dont even bother to...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - to cancel my amount & a/c.

User
 thiraveyaraj on May 21, 2015
I am THANUSHIYA BLUEMETAL A/C NO-920519910 . I bought 4 sim from your office .I used only 2 sim's due to weak of signal the remaining 2 sim's I had not used . so I told to your customer to cancel all those 4 sim's .on that period you told me to pay amount of RS1953/- .then I had discussed to your lawyer, at final decision they canceled RS 953/- & they told me to pay only RS1000/- .then I had paid that amount . they told that i will calcel my a/c .but now a letter had came from the court that i need to pay the amount of RS-953/-.I need the full detail for those used numbers, if I used those numbers...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - revised rates

User
 akshay arya on May 21, 2015
Tata photon are revising their rates very frequently firstly they increased the plans and now they have reduced the data on the pack other isp providers are decreasing rates day by day they are increasing it frequently i just don't like this and will stop using tata srevices if this would continue aryaakshay725@gmail.com...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - One of the most pathetic and worst network and services

User
 iramm20 on May 21, 2015
I am a photon user since for the last 5 yrs, everything was allright till last 6 mnths, the most horrible service, network issues, no one pays any heed to ur complaints, worst customer service ever, one that you dont expect from a brand like tata. I have called the customer service numerous times for the network issues that i am facing, but it seems they are fast asleep during office hours, as no one pays any heed to your problems, but would be the first to send you the bills religipously month after months, irrespective of the fact that they themselves have admitted to the fact that they have...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Low speed,worst connection,no solution

User
 somyajit sarkar on May 20, 2015
I subscribed to the tata photon max wifi pan of rs.750.the package offerd me 5gb data in the day and 5gb in the night.but yesterday night at 11.47 pm a mail was sent to mesaying that i have exhausted my day package!which i think is impossible.Not only that the utterly dumb customercare executive like previous month gave a lame excuse after my night speed was reduced to less than 1g speed!He said that the congested lace i live in is responsible for reduced speed.What he was unable to answer why the speed always reduces after the daypack exhausts that too in the night.Dont trust these frauds!my photon...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Trouble with slow speed connectivity from Tata photon

User
 Sania Bhabhi on May 20, 2015
Hi, I am using Tata photon from last 5-6 months without any issue but from more than a week now I have been troubled with slow speed connectivity from Tata photon I am paying for the services where I am supposed to get speed of at least 3 mbps and am getting 30 kbps. I have a post-paid connection with a monthly rental. I have called 3-4 times customer care they responded with the statement " the area where you stay is high utilization and that is the reason for slow speed " I told them that I have tried 3-4 different locations getting same slow speed. I have also tried my friend’s Tata Photon...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Tata DoComo Postpaid Sim

User
 Nileshkamble1982 on May 20, 2015
Hi My Name is Nilesh, I done my mobile sim porting from Air Tel To Tata Docomo My number is 9867419549, However in the time of porting the sales guy told me 199 rental and 900 mnt tata to tata free so I am comfortable with this plan I said Ok But now they told me you dont have 900 mnt tata to tata, Also they told me nobudy can told this plan to you,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - IVR no.123 par galat suchna.

User
 vikas dhanuka on May 19, 2015
Main Vikas Dhanuka18/5/2015 ko Tata Docomo ke IVR no.123 se Rs 16 ka tarrif recharge kiya jisme 1.2p/2sec. ka rate bata raha hai, Jo ki local call karne par prati 2sec. ka 1.2 paisa ke hisab se shulk katana chahiye, jab ki co. 36 paise par minute ke hisab se shulk kat rahi hai. Jo ki consumer ko dhoka de rahi hai. Maine co. ko mail kia tha aur customer care ko bhi call kia tha lekin wo bol rahe hai ki shulk minute ke hisab se hi katega. Jo ki sarasar beimani hai. Pls help. Aap chahe to IVR no.123 par call karke check kar leve. Mob. no. 9935023806 Email id- vikasdhanuka1978@gmail.com...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Rate cutter is active , but amount is getting deducted more than the tariff

User
 Rajiv Rathinam on May 19, 2015
I have recharged for Rs 36 [Rate Cutter of 10p/min for local docomo to docomo] to my Tata Docomo prepay number [+91 8951638704] on May 10 2015 and I got the confirmation sms for my recharge is successful. But I've been charged 90p per minute. Regarding this I raised a complaint on 18th of May 2015 when I noticed that money is getting deducted more than the tariff. I had both voice and online chat conversation with the customer care executives and I got an information that the rate cutter is active for my number and it is not working from their end. Now they have already crossed 9 days since recharge...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Slow speed for more than 2 weeks : Complaint Number : 480485293

User
 selvaraj v s on May 19, 2015
Hi, My photon number is 9244020836. I am experiencing very slow speed of about 0.1 - 0.3 MBps. When I bought the device i had 3.2 MBps.. but after 4 months i am experiencing very low speed. They are cheating a lot. I faced in Chennai and also in Salem area. When called to customer care they tell that some "TECHNICAL EXPERTS" are working on the issue and they dint give them timeline, so they cant tell us when the issue will be resolved. Once i cross some 8GB only I am facing this slowness. But my data pack is 20GB @ 6.2 Mbps. I need this to be resolved in a day.. ./Selva...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Bills generated inspite of deactivation of phone

User
 upendra vikram on May 19, 2015
It has been a miselling concept by TATA DOCOMO.I bought the sim six month ago as 1000/- unlimited calls across India.After paying everything suddenly we realise the outgoing call is deactivated.
Personally intent to give complain at Tata Docom centre in yelahanka new town.those guys are very irresponsible and deny to answer any query and received letter for deactivation without any ackn.

Now since outgoing is activated and phone is not in use, Bills are generated every month creating dispute to customer.
Kindly look into this aspect with an appropriate answer from company.This...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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