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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - Wrong recharge information in tatadocomo official website

User
 MD ASHRAF. on Jan 30, 2015
In tatadocomo official site it was showing full balance on Rs.100 recharge but when i had done it it gives only Rs. 86.0 in my balance. When enquired from customer-care they said that the recharge plans are changed and it requires 3-4 months to reflect in the website....
Complaint comments Read comments Complaint category Mobile Handsets

Tata DoCoMo - refund amount

User
 Ramesh Kumar 1 on Jan 30, 2015
Dear Sir, I am Ramesh Kumar and My TATA Docomo number is 7205292397. Rs 75 have been deducted from my balance at midnight 12:15 AM on today 30 Jan 2015. I got a message from TA-HUWWAP stating that " Unlimited 75 is activated atRs75.0 for 30days..To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means. After the activation of the same, I try to complain on 198 and 121 at but no option to talking with your representative. Kindly look into the matter and help me to get refund of my balance Regards...
Complaint comments Read comments Complaint category Employees

Tata DoCoMo - Deficiency of service for the Docomo Data Card

User
 rahul.rajarshi on Jan 29, 2015
To,

Mr. Sanjay Tiku,

Appellate Authority (Delhi),

TATA Teleservices Limited,

2A, Old Ishwar Nagar, New Delhi-65


Sub: Notice for deficiency of service for the Docomo Data Card No: 9212072029 for customer no 920572532


Dear Sir,


I Rajarshi Trivedi s/o Sri Jahar Lal Trivedi residing at House No: 949, 2nd Floor, Block- B, Palam Vihar, Gurgaon. Pin Code: 122017, had purchased a TATA Docomo connection with Docomo Photonmax Wi Fi Data card a special device for an amount...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - Cheating & Fraud

User
 mustafa786 on Jan 28, 2015
This is Mustafa i am using my docomo sim since more than 8 years many times i have faced my problems from this company the main problem is they are charging unusual amount from my balance and my no has been blocked by company so that i can no able to discuss my problem with them this company is the spot in the name of TATA group Its very bad experience for me and i am very disoppoint with this company I cant change my no cause of some reasone Plzz assist me what should i do ? Thanks...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Poor Service and Cheating from Tata

User
 Sebi Thomas on Jan 28, 2015
Attn. Ms Sunitha George, Appellate Officer (As mentioned on the Wi-Fi Data card pouch) I had booked a Tata Photonmax Wi-Fi data card on the Tata docomo Website and paid the money through credit card. Please see the details below: Invoice Number: EC0110049977 Payment mode: CC S No. Date Item Code Item Description Qty Rate Amount 1 04-Dec-2014 22:54:52 PCPRE0781 10 GB + Extra Data plan @ Rs 350 1 350.00 350.00 2 04-Dec-2014 22:54:52 DCPHO0801 Photon Max Wi-Fi 1 1999.00 1999.00 Total: 2349.00 This was done on December 4 and today is January 28 and so far...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - Not reactive my New Prepaid Card

User
 Manoj Jena on Jan 28, 2015
Hello, I went to near by Tata docomo retail store, and i have submitted all my documents to them on 23 Jan and they told me they will activate by 24 Jan. But till date it was not activated into my account. The Retail shop is at Pimple Sadagur store. Even they are unprofessional behaviour....
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - HARASSMENT FOR BILL

User
 mehracademy on Jan 28, 2015
SIR, I BRING TO YOUR KIND NOTICE THAT I WAS NOT USED THE TATA PHOTON NO.9216434032 FOR LAST ONE YEAR. ONE YEAR BACK, WHEN I CONTACT THE CUSTOMER CARE FOR PERMANENLTY DICCONNECT MY CONNECTION AFTER PAYING MY OUTSTANDING DUES, THEY CONTINOUSLY CALL ME AGAIN AND AGAIN TO CONTINUE THE NUMBER, BUT I SAID NO TO USE THE NUMBER. THEN THEY ASKED ME TO HOLD THE NUMBER FOR NEXT SIX MONTHS WITHOUT ANY MONTLY RENT EVEN AFTER SIX MONTHS IF I WOULD NOT LIKE TO START THE NUMBER, THEY WOULD AUTOMATICALLY PERMANENT DICCONE MY CONNECTION. NOW AFTER SIX MONTHS, MONTLY RENT ACCURED AGAINST MY NUMBER FOR LAST THREE MONTHS,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - network coverage problems

User
 Ankit patel 007 on Jan 27, 2015
Dear sir, My name is hasamukhbhai patel I have more than 4000 Sq. feet land ., I want to instolation tower., If you intrested so please contect me 9974904628. This is no network coverage at my village from tata docomo. Villaje:vishol., Taluka:Unjha, dist.-Mahesana, Gujrat., India....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

DoCoMo - sim card blocked by saying the reason telemarketing

User
 imbichie on Jan 27, 2015
My DOCOMO mobile sim card is blocked. When I asked the reason, they are saying that from TRAI they got the complaint against my mobile number, saying that I have used my mobile for telemarketing. but this is completely wrong. Daily I am calling to my house (mainly 3 different numbers) and I am getting call from my home (mainly 3 different numbers). My complaint is against the DOCOMO, if the TRAI made complaint against my mobile number, they should investigate the truth before blocking the sim card. They should check my call details. Then they can understand that the TRAI was mistaken. But...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - wrong deduction from my prepaid balance

User
 kumar sukant on Jan 26, 2015
Complaint for wrong deduction Complain for Mobile No 8460577097 Dear Sir, Today on 25.05.15 my prepay balance has been deducted in account of VAS and for which no command has been given from my side . I raised my voice and come to the notice of customer care executive Miss - Shital Parmar through customer care number she confirmed me balance has been deducted is wrong and will be return in 4 hrs but till now I did not get my balance back....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Tata docomo Wifi device not activated even aftee 10 days of delivery.

User
 DillipSahoo on Jan 26, 2015
I had ordered a photon Max wifi data card, which was delivered to me on 17th Jan. Than I got a call asking me to send again scan copy of passport for activation. I did sent another scanned copy of passport but Still now my device is not activated. when I inquired, Customer care says they have escalated but they do not find any detail regarding the device in their system. I was asked to visit the store but store peoples say they do not have any detail regarding sales through eshop. Also they can not register a complain and give me a reference number as the number provided with the device...
Complaint comments Read comments [2] Complaint category Broadband

Tata DoCoMo - Refund my main balance

User
 yuvraj2410 on Jan 25, 2015
Dear Sir / MADAM, I would like to inform you that an amount of Rs. 49/- have been deducted from my main balance on 25-1-15 at 8:55 am. I have receive one massage of activation on this no(7276344463). But I did not start these service. Also sending you that message: Unlimited at 49 is activated at Rs49.0 for 15days.Bal:Rs148.56 at 25-Jan-15 08:01.To stop, Dial or SMS STOP to 155223(Free)...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - 9212759395 : Worst speed of photon plus

User
 frame03 on Jan 24, 2015
Hi, I have been using tata photon for the last two years but from last few months I am continuously facing slow speed issue. I have complaint regarding this to your customer care but they ignore my request by saying that network upgrade is in progress in your area. How could this happen for so long time ? It's not like I have started using now. Earlier my download speed used to come around 200 - 300kbps but now it has reduced to 10kbps which is pathetic to use. If I am paying for the services of tata photon+ then why should I bear the slow speed issue. Please help to resolve my issue otherwise...
Complaint comments Read comments Complaint category Telecommunications

Tata DoCoMo - Tata docomo not activate our offer for samsung core prime ,.

User
 YR99 on Jan 24, 2015
Dear Sir, I m buy a new samsung galaxy core prime on 12 jan 2015 .on the box tata docomo free data offer, and i used already a docomo GSM sim (8266820882), and i use this sim in the samsung core prime but data offer 500mb/month for 6 month not activate on my docomo no. and i call tata docomo customer care they don't answer my problem . and i go to nearest tata docomo store they not license my problem properly . so i m kindly request you plz solved my problem soon .thanks & regards Yash, ....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - closing complaints without resolution

User
 AnilKumar1989 on Jan 24, 2015
I am user of tata photon max wifi. Company claims that it can give 6.1 mbps speed but i am getting only 80 kbps speed. I gave a complaint regarding slow speed issue in the month of October. I have raised same complaint five times from past 4 months there's no resolution at all and closing complaint without resolving it every time stating that my location has the issue. My location is also a part of bangalore but why they are stating this I don't understand. Without resolving the issue they are asking me to pay the bill for using low speed. wifi number - 9243211913 Complaint registered so far...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - company tell mi lies

User
 manoj naik on Jan 23, 2015
mera naam mangesh hai.maine naya tata docomo ka prepaid sim card kharida hai, or company offer mi 40 ka full TT.but atfer 48 hours company not given my benifits.coustmer care ko call kiya too mera 198 ki seva block kar di.kya company har naye consumer k saath aaisa hi karti hai.agar ha too muzey sim card baand karna padega.please help me....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Without informing customer service activation

User
 isumitchawla on Jan 23, 2015
My number is 9009101010 An 1gb internet pack of Rs. 149 was activate on my number through my main balance. I did not even started it when im talking to an customer exitivie for balance issue he sent me activation massege. I requested it to stop and refund. They did that. Now I am not even able to contact them. The call automatically ends....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - unnecessary activated subscriptions

User
 Sankarsurapu on Jan 23, 2015
Hi, My mobile no - 9341604525 Today unnecessary - Astrology and buddychat subscriptions was activated and money was deducted. Without my knowledge it was activated and I didnot send any SMS to activate. Please revert back my money. Why you people are simply activating subscriptions. When we want to deactivate you we want to send so many SMS. Why you are activating it simply without our SMS. Regards, Sankar Reddy...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - New sim already running another customer

User
 Santanu Kumar Khanrah on Jan 23, 2015
Respected Sir,
I would like to inform you to please look in to this matter for I am purchasing a new docomo sim & no-8149663820 at my area shop since 4 days at PEN in Raigad, Maharashtra but now this sim no already used ext. customer also running condition so you please try to call this number.
It is a very big matter & your company fault due to with out checked the sim numbers and distribute to customers.

I am wait your good reply to my mail address-santanu003_techno@rediffmail.com & santanukhanrah@gmail.com
Your system show my ID prove against this...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Tata DoCoMo - Speed and connectivity

User
 saurav_sori@yahoo.com on Jan 23, 2015
Hi, I'm from Pune and using tata photon 3g for more thn 2 years now. Photon number is 7276129660. For the last 6 months i have been experiecing the speed problems.The usual speed is 30 to 40 kbps while they claim to have 600 or above. When tried calling customer care their answer is that urs is high utilization area hence you need to wait. Do we ask them to wait for bill payment. Or say ur speed was not up to date hence i'm reduing the bill around 60% of actual no. Then why as a customer i have to wait and if you cant provide 3G services dont commit it. People have important work based...
Complaint comments Read comments [1] Complaint category Broadband

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