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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - To request for the disconnection of my tata photon wifi

User
 chethangowda raj on Sep 22, 2014
Dear sir/madam my name chethan R, please help me in disconnection of my tata photon max wifi number 9241518551, till last month i am not using my internet connection, because i lost my tata device, but still the bill is billing every month, please help me in disconnection of my device, my tata photon account number is 919751207....
Complaint comments Read comments Complaint category Electronics & Appliances

Tata DoCoMo - Amount deducted from account but did not get balance

User
 Akki2391 on Sep 22, 2014
Dear sir, Before two days ago I paid 65 rps for the recharge of my tata docomo gsm number 8866547453. But till now I do not get any balance. Please look into this matter and help me came out of this. Do contact me on this number. 08000793173 Regards, Akash...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Unauthorized Deduction of Balance

User
 Julie shroff on Sep 22, 2014
I own a prepaid card with number 8951641741.My balance has been deducted twice Rs 25/- .Now continously its been deducted WITHOUT any usage of gprs or internet.So pleaseeeeeeeeeee deactivate any gprs and all such services if its activated on my number.and please REFUND my balance which has been deducted without any usage....
Complaint comments Read comments Complaint category Unauthorized charges

Tata DoCoMo - Internet Data Transferred to my account instead of Balance

User
 sachin7788 on Sep 22, 2014
I had recharged my account with Rs 199 on 20/09/2014. It was clearly mentioned on docomo website that if i recharged my account with Rs 199 then Rs 210 should be credited to my account(Region Maharastra and goa) but instead of Rs210 recharge, 1GB Internet data credited to my account.I already had 1GB 3G data activated in my account and still 15-16 days left for the data to be consumed. But it was upgraded with the new dates. When, i complained to TATA Docomo customer care their senior executive told me that this might be because their is any updation going on their backend and the Balance would...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - TATA WALKY WRONGLY DISCONNECTED

User
 nicenimbalkar on Sep 22, 2014
Dear sir, I have a connection of tata walky(02137-605007) for our company and further CUG plan in process. From date of its connection we did not received any bill from tata walky(the screen of landline also damaged at the time of the purchase and not able to ready any massage from beginning) and no tata docomo billing counter store in my city(sanaswadi, one is on located at talegaon-dhamdhere store but he was refused to take bills payment). as a prudent customer I paid a bill of Rs 491/- at baramati (which is my home town) tata docomo counter of Mr. Haveliwala, after few days the outgoing...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Tata DoCoMo - Unwantedly deducted the amount without any intimation.

User
 balanatchin on Sep 22, 2014
I am using Tata Docomo sim in my mobile, that mob no. 7204705909. It is prepaid mobile number. The call rate was charged 30 paise per minute (1p/2s) when I purchased. After three months, I had seen the call rate was more than 30 paisa per minute. I called customer care number and then I came to know it was raised up to 45 paisa per minute. Meanwhile I did not get any intimation from you. Then I put boost card for local call, it is 30 paisa per minute. But my STD call rate is same 45 paisa per minute. Recently I noticed you guys are deducting lot of my money without any information. I noticed My...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - slapped high postpaid internet charge

User
 pradeep chaure on Sep 22, 2014
Dear sir/madam, I humbly requesting you please consider how telecom company TATA DOCOMO robing customer's. The matter in detail is that i was using normal talk time postpaid plan Rs 250/- without internet but one day tata docome offer me a 1GB 3G+ unlimited 2G internet plan if i extend my initial postpaid plan by Rs100/- means total plan Rs 350/- and also they promise me that there is no any hidden term and condition so i accept it but after tow month in Aug-14 i get shocked my total bill reach on huge Rs 769/- beyond my expectation. When i ask to company they answer me that i have...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - VAS Activation & Charges

User
 sbp.sachin on Sep 21, 2014
I am using Tata Docomo Post paid Service (Number : 9035067418) since one year. Since last 4-6 months without my request they are activating VAS services and adding in my monthly bills. Now whenever i request or write to appellate authority they don't reply.I do receive few sms for the bills feedback, whenever i submit the feedback it gets denied In the recent bill they have activated three VAS subscriptions and added in the bill. I have not request for any of such subscription....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - deduction of 119

User
 shivesh123 on Sep 21, 2014
yestaday I have done recharge of 119rs but today morning they have deducted my full balence I call to costumer care they told me due to internet useges they have deducted my balence but now i have 4mb data left and i have used internet only foer 2 min then also they have deduced 119 rs this type of service they are giving so i request you to take strick action and refund my balence my mobile number is 7411369289 plz sir refund my balence...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - network issue since 1 year

User
 Birupakshya on Sep 20, 2014
my self birupakshya panda my num-9090006843 alt-8018808080 dear sir our area name is konisi hatta pin-761008 in our docomo tower is available but we face coverage problem because of when power cut in our area that mobile network not working coverage nil as well as internet very slow.this problem since one year that tower not work on power backup.please slove the problem .other company are available to change my num but i am waiting for solution.pl solve ...i go for consumer court i already contact to your network department person number 8093012449 he not responding. pl find the...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - 3G speed issue

User
 chauhandpk on Sep 19, 2014
10 days back I recharged my number with 249 INR for 3g recharge. the amount was deducted from my mobile main balance. as soon as i got the msg for recharge comfirmation my 3g speed reduced to 60 to 100 kbps. i hv registered a complaint via customer care for this issue many times till date no issue resolved. worst part is i got complaint number when i registerd, within 3 days i got one more msg that issues resolved complaint closed. but problem is still there... TATA DOCOMO worst customer care service... tata will loose their customers soon... my number 8109636167 recharge amt. 249...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - ACTIVATION OF PACKS WITHOUT CONSENT FOR THREE TIMES

User
 Radhu29 on Sep 19, 2014
My number is 9036615540. I had recharged my number for 300INR and got a talktime of 200INR. For three consecutive times since a week, my account balance is being deducted without consent for a pack called ENDLESS MUSIC for which i have not received any notification. They have relentlessly cut 80RS, 75RS last week (15/9/2014, 17/9/2014) and 55RS (19/9/2014) again yesterday night. When i called up the customer care, they had the audacity to answer me in an arrogant tone. I want my money back. Kindly help....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - tariff benefit

User
 vineetchaudhary02 on Sep 19, 2014
Dear sir I have many complain to docomo but my latest complain that is i recharged my no 09045855154 with 37 rs tariff for cheap local call rate on 1st sept 2014 as per pack - i will charged 1.4 paise for 2 second for any no . but i notice from 19 sept deduction on call is 1pasie/second . i called customer care but i asked them to complain but those fraud of Docomo not agreed to at all complain . i asked to transfer call to senior but always they are busy call later they said very rudely, neither they complain or transfer call if i began to force then a single solution disconne ct the call and...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Very Very Poor Network Coverage and 2G Service

User
 nattargekar on Sep 18, 2014
My mobile No. is 8019850747. TATA docomo has WORST service in below mentioned area: Mebaz Building, Near Lifestyle, Begumpet, Hyderabad. I am planning to change the service as thare is always problem in network coverage and 2G internet....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Deducted balance of 35.23 rupees without using internet.

User
 Bhavin123456 on Sep 18, 2014
I had recently brought a docomo sim card and got 100 mb in fb and 100 mb in whatsapp but when i used them only for chatting purpose then also they deducted the above amount for no reason.When i call their customer care they told that data has been used everytime and didn't refund me any rupees and i was told to sms DATA to 121 and i did the same and there also it was written that "no data usage till date". So i request them to refund me and their customer service is also very bad like hell and it is a fraud company.My Mobile No is 7405436092....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - not closing the account despite repeated request, sending bills despite closure

User
 jaffer1980 on Sep 18, 2014
Docomo photon number : 9243133742 I have raised a request (Request Number: 401738145) to CLOSE my Tata Docomo USB Dongle connection through call center in the month of jab-2014 and paid all my duesby that time and I was not using the USB Dongle from feb-2014. .After few days I got a call from tata-docomo customer care that they will keep my connection onSAFE-CUSTODY. Even though I was not interested to keep the connection insafe-custody but upon force of the customer care representative, I agreed forthat and the customer-care representative said that I will not be getting any bill from next month....
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Tata DoCoMo - unnecessary,activation of keeda pack

User
 manoj uiet on Sep 18, 2014
I am using 8699717886 tata docomo no, and i am charged for this keeda pack, without my concent.My internal balance and special balance is deducted for this waste keeda pack.This pack was activated on 11sept14, and i called customer care today18sep14, when i checked my phone today and there is no balance in it. customer care said they would not refund my balance... i want my balance back......
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - NO TOWER NO NETWORK BUT STILL BILLED

User
 MB Azharudeen on Sep 18, 2014
I have been a user of tata docomo for 2 years. I'm a student of IIM Calcutta.Recently they converted me to postpaid(around 3 weeks back).From that moment there is no network in my phone.I have to go to main road to attend any calls that come to me.But the worst part is I'm being charged a fixed sum of 899 INR per month. 899 INR Pack is unlimited pack but i have absolutely no use as i cant make any calls. Company people promise me they will rectify it but they never do it.The person who made me convert connecton(Deepak a senior person) never talks to me.Before connection he promised that he will...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - I AM TRAUMATISED BY YOU. I CANT TAKE THIS ANYMORE

User
 Raunyy on Sep 18, 2014
I have no idea why the customers are harassed to the point of suicide. Please refer to my earlier mails (below) for list of problems that I had with your service. Now, I have a new problem. I opted for INR 1, 000/- 15 GB (9mpbs) plan as given in your website. I.ve been using for over a week now and I never got a speed beyond 4 mbps. Luckily I got a call from one of your executive (Mr. Mohommad Subhash) for welcoming me to TATA DOCOMO. He told me that my device is 6 mbps capable only. I does not support 9 mbps. Then I checked the box pack of the device and indeed I was fooled and cheated by Tata...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - Tata docomo - Nano Sim Request

User
 Pravesh Pesswani on Sep 17, 2014
This is regarding Nano sim request which I have submitted to Tata Docomo. I have gone to 2 of the nearest stores, for nano sim and according to them nano sim for Tata Docomo is not yet launched. Below are the details of the stores where they dont have prepaid nano sim. I have mailed to listen@tatadocomo.com and got the response (Nano Sim Request!~~M20170997) saying that they will check and revet.. I have followed up with them over chat/call/mail. But no response. The first store which I visited was *Tata DOCOMO Brand Store* *Address 1 : *Pune-Solapur Road *Address 2 : *Shop No -...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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