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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - Balance Deduction of Rs 71 on 21/11/2014

User
 arvind _roy on Nov 22, 2014
Hello my name is arvind kumar my tata docomo no is +91-8791187503. this is my second time when the balance was deducted for the same reason. on 21/11/2014 around 10:30 AM by balance was deducted of Rs 71 without any pre intimation. and neigher i get the any message of deduction. when i call customer care then they toll me i used Internet so balance was deducted. i want to know when i had internet balance so why balance was deducted without any intimation of low data balance. and i have suffer a lot to get my balance back i call 5 to 6 time from different docomo numbers. please sir help me to get...
Complaint comments Read comments Complaint category Telecommunications

Tata DoCoMo - INTERNET NOT GETTING THEY MAKE FOOL TO CUSTOMERS

User
 gopalsharma1977 on Nov 22, 2014
I have Tata Docomo PREpaid sim from last 6yearsi am recharge with Rs.153 Plan for 3g. According to the plan, I should get 1.5 GB 3G data free . I called up the customer support asking for the 3G Settings for my Gioneee pioneer p2 . They asked me to send a message with internet typed to 52270. I got a reply saying that "My phone does not support automatic settings and I have to contact Customer Support for Manual settings". I called up the many times customer support again, asking for the manual settings. At first they asked me to enter APN as TATA.DOCOMO.INTERNET. I tried using this APN, but neither...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - bad service as well as no refund

User
 amitdhuri on Nov 21, 2014
On Tuesday 18-11-2014 evening Rs. 100 deducted from my account saying that low account balance for using docomo Internet @ 10p/10kb for 1 minute which is really incredible..There is such inconsistency in messages that saying 30 MB deducted in minute on EDGE speed miracle as i thought its like giving 3g speed on EDGE while on roaming in Mumbai.Then it saying ZERO balance and 100 rupees deducted. After 2 days I have not even recharged i got message that 20 mb remaining. Customer service is horrible saying they will not refund and you can port if you want....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - DISGUSTING SERVICE PROVIDER

User
 bhavesh618900 on Nov 21, 2014
WELL I WOULD LIKE TO START AS WELCOME TO THE HELL, DISGUSTING, SCREWING, PISSING WORLD OF TATA DOCOMO WHICH IS DUE TO THESE FOLLOWING REASONS., 1. THE CALL CENTER CUSTOMER EXECUTIVES OF TATA DOCOMO NEVER KNOWS WHAT SOLUTIONS TO PROVIDE TO THE CUSTOMERS WHO ARE A POSTPAID AS WELL AS PREPAID CUSTOMER. THEY WILL ALWAYS GIVE YOU A NUMBER 18607665555 WHICH NEVER WORKS. 2. WHENEVER THERE IS SOME INTERVENTION FROM THE GOVERNMENT AUTHORITIES THEY NEVER EVER BOTHER TO INFORM YOU AND NOT EVEN THEIR CUSTOMER EXECUTIVE CAN PROVIDE YOU THAT INFORMATION THAT WHY THE SERVICES HAVE BEEN STOPPED IN THE CITY. 3....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Unlimited 3G

User
 donpp on Nov 21, 2014
I was using prepaid plan for past 3 years, use to recharge average RS 800 per/month, recently I got a call from 7795073060 they told me there is a post paid plan of RS: 350 which i get unlimited 3G( no data limit), i asked them twice is there any limit of 3G data they told me no, 500 min call, 350 sms and so on, so i paid 400 and got a sim from them and it got activated on 19 nov 2014, my number is 8951503254, my sim got migrated from prepaid to postpaid, after 1GB usage of date my inter net changed to 2G, i called to this number 7795073060 and asked they told its unlimited 3G will fix it, it will...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Mobile number blocked

User
 msandip234 on Nov 21, 2014
Recently I have ported my Loop Mobile no. 8108281006, to tata docomo. After acceptance of porting request, I have called 59059 for verification. I have called twice and stated the exact address, given as address proof. Now the number was blocked, stating wrong address verification thrice. That is not possible as I have called only twice, and stated exactly the same address, given as address proof. This number was used by me for around 3 years, and given for some important communication. So, please tell me how to unblocked the number, which was blocked because of some careless service person of Tata...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Prepaid to postpaid conversion complaint

User
 Shailesh Thapa on Nov 20, 2014
Hi Tata Indicom Team, I have paid 300 rupees to your agent and have submitted the Pan Card and voter id to the compnay by whats up and it has been accepted but my number is still not converted from prepaid to postpaid so i want to know why it was not activated while i have given my all details with the money.After taking money you have not told me why it was not activated. No reply i have got from your end MY Satural Solution no is 1128 and i have given 300 rupees on 13/11/2014 and submitted the documents on whats up no 8447744636. My applied no from conversion from prepaid to postpaid...
Complaint comments Read comments [1] Complaint category Other

Tata DoCoMo - Incorrect Details Updated.

User
 Nasim Taj on Nov 20, 2014
Hi, I have sent an email to listen@tatadocomo.com twice and have waited for more than a week but there was no response. I got my number converted to Postpaid around 3 months back. Details are below. Relationship Number 920376661 Tata Docomo No. 8050207403 My details which have been updated are incorrect. I called in to get this corrected but i still see the incorrect information. My name is Nasim Taj, and there is no "S" in my name so please remove the Initial "S" from my name. My email address is nasim.taj@rediffmail please correct that as well. I need my bill in my email as...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Deduct Mobile Balance

User
 Nileema on Nov 20, 2014
I am Tata Docomo prepaid mobile Customer. My name is Shalaka Kubal My Mobile No is 7208114902 Please note my complaint My mobile balance Deducted of Rs. 30/- dtd. 17/11/14 to 19/11/14 in between & Please release/refund my mobile balance...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Tata DoCoMo - cancellation of my mibile service

User
 manojmeuva on Nov 19, 2014
My tata docomo mibile no is 8460771839. They diconnected my mobile service by simply sending one sms. I had sent some messages to my students as i teach english. I may have sent 59.60 messages they must have warned us. They cant discontinue my service without giving any chance. I want my service restored. I can assure that of future i will not send such messages as i was not aware of rules. 8460258199...
Complaint comments Read comments [1] Complaint category Products & Services

Tata DoCoMo - Balance Deduction complaint & Activation of subscription without consent.

User
 Dr Jayesh on Nov 18, 2014
I recharged my prepaid Docomo for 253 rupees & now my balance is Rupees 13. On calling customer care, Stupid fellow said Rs 99 has been deducted for some bullshit model service which even I don't know!!! How the hell they directly deduct my balance???? I want my refund right NOW! Number - 8087926310 Date of deduction - 18th November...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - To Charge un necessary amount of 49 Rs. in my Tata Docomo GSM

User
 Mrugen Patel on Nov 18, 2014
My TataDocomo GSM Number 8866552351. Just Few Min ago the service of unlimited of 49 is active and i dont even recived any kind of activeation message from the company they just active autometicaly.Its not over when ever im past times i have been recharge in my GSM number (as above) they always active some kind of service and cut my balance every time. Then when i want to call customer care at 121 they just said that their engineers are buzy to sovle and dont pick up our phone. i'm very much of tired with this every time.i want my all balance back....
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Tata DoCoMo - POSTPAID to PREPAID migration

User
 arunkumar mathivanan on Nov 18, 2014
i have ported my number from airtel(prepaid) to docomo(postpaid) on sept 17th 2014 through docomo showroom located in vellore and i have informed that i can migrate from postpaid to prepaid when ever i want..but on nov 8th (i.e after 51 days being a postpaid customer i informed the showroom officer that iam migrating to other state so i dont want to be postpaid customer anymore...to complete the process they told me to pay rs.350 and asked me to submit the proof for prepaid conformation...but till now my number continues to be postpaid ...when i call customer care they tell us to meet showroom officer...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Regarding non-working of the Tata Photon Whiz

User
 niti aggarwal on Nov 18, 2014
I have purchased a new Tata Photon Whiz AC8720 before 3 months ago. I was only able to access it for a month only. After that retailers refused to do the recharge.Customers care executive are saying that this device will not work now.They are not giving any reason behind this.I also talked to the seniors lots of time but no response from their side.Now it is just a waste to me.I need my money back or change this device with any other device of "Tata Photon"....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - UNETHICAL BUSINESS PRACTICE BY TATA TELE ( TATA PHOTON PLUS SERVICE )

User
 sreebgl on Nov 18, 2014
I am a cheated customer of TATA PHOTON PLUS SERVICE. My subscription for Tata photon service is 3G @ Rs.650/- month, and the connection speed should be 3.1Mb/s DL & 1.6Mb/s UL. My billing cycle is from 30th of one month to 29th of next month. From 11/11/14 onwards, my connection speed had been reduced to ~100Kb/s. On enquiry, I got the information that the usage exceeded the 3G limit & hence the speed reduction. I am attaching the screenshot taken on today 18/11/14, which still shows the usage is 2160MB ( ie ~2GB ). The Day wise usage details also shows extremely high values,...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - MNP process not done

User
 Jitu Sisodiya on Nov 17, 2014
Dear team, I want to MNP from Vodafone to DOCOMO of this no. 8141220828 and submitted required document at Shivaranjani, Ahmedabad Gujrat outlet on dated 29/10/2014/ after 10 days process not done and customer care said that request rejected due to wrong verification but i am not received any verification call from docomo so how can team said that verification wrong found. Still i am follow up taken with daily and also mail send to customer care but not action taken. please help me. regards, Jitendra 8141220828...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Unwanted/False Deduction of Service Charges by Tata Docomo

User
 Vivek.Tiwari on Nov 17, 2014
Respected Sir/Madam, Good Morning and Greetings; I would like to bring to your kind notice regarding 'Unwanted Deduction of Service Charges', which was made by Tata Docomo. I was charged Rs. 75 for I-Player Activation, which I actually didn't activate! When I reported the above issue to Tata-Docomo Customer Care Representative (Heena) and asked her to refund my money, she simply refused to pay it back! Similar issues have occured in past as well and In my view, many other customers like me who are availing Tata Docomo Service, must have faced such type of issues! I would...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Tata DoCoMo - RECHARGED FOR 28 DAYS VALIDITY AND BLOCKED FOR 2 DAYS IN BETWEEN

User
 NIRENBHAGAT on Nov 16, 2014
SIR, I am your valuable customer since long time. Here I fell very sorry to say that I am unsatisfied with your service as last month I recharged with Rs. 97/- for 250 local minutes talk time for 28 days validity plan on 9099554300 & 8460326800. Unfortunately, for two days( 48 hrs.) on 23 & 24.10.2014, due to festival your company blocked above scheme. Hence, I was not able to call and due to that I suffered business and effected negatively on my image. I talked to your executive Mr. Solanki regarding my complaint, he transfer my call to his superior but I feel very sorry that they...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - Rs.75 has been deducted frm my account balance @ gsm mobile no.8147606680 on 15th Nov.2014@9.30am

User
 Dr.mahesh D R on Nov 15, 2014
Respected Sir, On 15th November 2014, at 9.30am I recieved sms from our service provider Tata docomo that ENDLESS MUSIC has been activated to my no.8147606680 & an ammount of 75rs vil b deducted for the same. Upon checking my account balance, I found 75rs were deducted instantly from my balance.I would like to inform you that I had not subscribed for any such service nor did I ask for it. This is second time, I have undergone such deduction in my balance from TataDocomo. Last time theyvhad refunded the 75rs with the promise to not to repeat such blunders. Today morning after complaining...
Complaint comments Read comments [6] Complaint category Mobile Service Providers

Tata DoCoMo - worst worst worst

User
 Elango Elaa on Nov 15, 2014
Dear sir/madam, I bought my tata photon 3g max wifi on november 2nd, 2014. Still its not activated. i gave the complaint on last thursday. num 440990675. Honestly telling i am tired of chatting with ur customer care members. all are telling same 48 hours daily. to every person i have to tell all the details. Dont i have any other work. i called to 180266000 fixed the appointment at 3pm. he came at 6pm. also u r advertising that free delivery and device price 1999. but he asked 2250rs. 1999 is offer its yesterday over. today 2250. also delivery charge 250rs. i believed that docomo...
Complaint comments Read comments [1] Complaint category Telecommunications

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