Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
Satisfactory Rating
1%
Complaints
5908
Resolved
51
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Tata DoCoMo related photos (457)

Tata DoCoMo Complaints & Reviews

Tata Docomo - Very Slow internet of my tata photon number 9243406634

User
 drpratik on Sep 4, 2015
I am Tata Photon Max Wifi customer, under 20 GB high speed unlimited plan, since December 2014 and my tata photon number 9243406634. Past two months, I have been having problem with network speed which ranges from 0.22 to 0.30 Mbps download speed for whether it is the first MB on the first day of the month or last day of the month. Past two months the bill is charged as per the plan, rs 1000 plus tax. Last week I clarified with customer care, who asked me to do several things like reset, changing from hybrid to whiz and then to max etc but all in vain. Then I was contacted by technical team, whom...
Complaint comments Read comments Complaint category Internet Services

Tata Docomo - Billing even after cancellation request / suspension of services

User
 shyammadhavan on Sep 4, 2015
Dear Sir Ref : Tata photo No: . 9225603785 I purchased a tata photon dongle, paying upfront for a period of 3 months. And i had requested for cancellation of the dongle after the e said period. I receive SMS ( in june) stating that my services will be discontinued unless i pay an amount of 193 Rs. . Subsequently services were discontinue on my dongle, and i am now receiving a bill of Rs 1000+, even after services were suspended ! I am unable to register a complain at Tata official website, as transaction does not complete. I kindly request TATA Photon to cancel my number with immediate...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Nonfunctioning internet of my tata photon

User
 drpratik on Sep 4, 2015
I am your Tata Photon Max Wifi customer, under 20 GB high speed unlimited plan, since December 2014 and my tata photon number ********34. Past two months, I have been having problem with network speed which ranges from 0.22 to 0.30 Mbps download speed for whether it is the first MB on the first day of the month or last day of the month. Past two months the bill is charged as per the plan, rs 1000 plus tax. Last week I clarified with customer care, who asked me to do several things like reset, changing from hybrid to whiz and then to max etc but all in vain. Then I was contacted by technical team,...
Complaint comments Read comments [2] Complaint category Internet Services

Tata Docomo - Internet data

User
 rajivsunhara on Sep 3, 2015
Sir/madam, My name is rajiv sharma my tata docomo no. Is 82 65 966407. I always recharge my no. After dial *123# so a offer that "in 96 rs. Recharge get 1gb 3g data for 28 days" was displayed on my no. So i made a recharge from a retailer of 96 rs at approximately 6 or 6:30 pm but after that i got a message that you got 1 gb 2g data for 28 days so sir when i am capable to get 3 g in this rate an account of this i made a recharge because I was getting 1gb 3g data So sir plz give me my 1 gb 3g data and forfeiture 2g from my account otherwise give me my balance refund My alternate no. Is 9997693110...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Inappropriate Bill

User
 Utkarsh Shrivastav on Sep 3, 2015
I am Shivam Singh, my number is +91 8983345672 . I have the Billing Issue in my Bill I have got unnecessary Extra Bill of Roaming charges of 420.64 Rs, I have already subscribed for Roaming pack from the day i have issued this SIM card. So I will not pay this charges.Otherwise I will stop your service as I am not satisfied with your service. This issue is already discussed last month with your customer care and i have asked to stop sending me wrong bills, but still in the bill of 03/07/15 to 02/08/15 you have charged 420.64 Rs, please send me another bill or otherwise stop your services. Please...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Deactivate number

User
 Ridhimaoberoi on Sep 3, 2015
I don't want to continue this number anymore. I am trying to call on 12862 like since a week but there isn't any technician free ever and I haven't been using since then but my bill cycle is running high instead I fully paid it before applying for a deactivation complain. Kindly look forward to my complaint and make this number deactivate as early as possible. Mob. No -9855661927 Name-ajay oberoi...
Complaint comments Read comments [1] Complaint category Other

Tata Docomo - Phone no not reachable

User
 merajk on Sep 3, 2015
Dear Team My mobile no 8602581881 /prepaid, (Raipur- Chhattisgarh), I am facing the issue from last 3 month, that my phone is not reachable while someone call and stating that (App jis customer se baat karna chahte hai wo abhi pahunch se baher hai), due to this am facing lot of problem. Request you to please fix this on much priority your support is highly appreciated...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Facing issue with power activation

User
 Hriday Saha on Sep 2, 2015
My docomo no is-> 8961466450. i recharged this no with pv37 on 23rd august but till now my isd power don"t activate.i contact in 198 they told me they'll contact me with in 24 hours & solve my problem, but till now no one contact me.i have already contact you for this case more than 5 times they take my call & give my phone in hold & so on.this is very ridiculous for us to use this docomo line.they told me various answer in various way.this feels very much annoying now. please look upon this matter asap. thank you in advance. this is very much ridiculous for docomo don"t provide sany solution...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Tata Docomo - Money deducted but not refunded

User
 alok1111 on Sep 1, 2015
Dear On 27.08.2015, i recharged my prepiad mobile, The money was deducted ( Rs120 ) from my sbi credit card, but recharge failed . I did not get back my money. So i called to sbi, they provide an authentic number 086543. Please returnback my money....
Complaint comments Read comments [1] Complaint category Credit Cards

TATA - Poor service of chambal motors based at kota rajasthan

User
 Virendra Kumawat on Sep 1, 2015
I purchased TATA Zest xm on 21/10/2014. From day one i noticed and bring it to Chambal moters persons that my cars front side left Door not working properly and it creat sound more. They ensured me that with in 4 - 5 day they would change my door lock because it Lock is spoiled. Still i am waiting to end that 4 - 5 days. Several times i went to that delear but they try to make me.. and said me do as you can do .. we are not responsible for that. One time they sent to me to Udaipur Show room for it (Chambal motors) but problem is as it is. Udaipur is about 170 km away from Banswara Raj. Again they...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Docomo - Didn't added money to account

User
 Shinu93 on Sep 1, 2015
Today on 1 Sept 2015 I recharged tatadocomo with 10 and 6 rs I got the message as confirmed but after seeing the balance its the same as before the recharge I tried to call the customer service but the computer generated voice keeps on annoying me but it didn't connected to the customer executive please help to solve this problem, tatadocomo always loot customers money without any reason....
Complaint comments Read comments [3] Complaint category Telecommunications

Tata Docomo - Undue rental charge 60 paise per day

User
 adityarohilla22 on Aug 31, 2015
I am a customer of tata docomo gsm service. My mobile number is 9050955355. They deduct per day 60 paise from many months without my consent. I have not activated any vas provide by them and then they said to me for get done a frc rechage which was also not worth for it so why they deduct 60 paise per day as a rental charges. If u hear me then stop this nonsense rental charges asap. Aditya...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo - Neither able to receive messages nor able to recharge

User
 weirdkart on Aug 31, 2015
I was an aircel customer, i ported to tat docomo before 6 months. Intially it was ported onto a postpaid sim but before a couple of months i got it changed to prepaid.from then, I am not able to receive messages from many of my friends, colleagues etc. Neither i am able to recharge my phone at certain times .i've already tried reaching out to the nearest customer service center but i could't find a solution.Please help me out with this issue. my email ID is weirdkart@gmail.com The docomo number i am facing the issue with is 8553641244. My alternate number is 9738131543...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Extra charge from swap sim sim

User
 vineetchaudhary02 on Aug 31, 2015
Dear Sir, My Tata docomo prepaid no is 8439734634 I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Tata docomo office at muzaffarnagar which Name: visual DoCoMo Address: 474/84/2, sakes colony muzaffarnagar -251001. Ph:off 7417644645 .The executive told me that u have to swap the SIM. Normally, swap sim charged 20. But Rs.100 has been charged for the swap sim .Please tell me clear solution. Otherwise I have mood to go to customer court. My alternate cell no. 9411620699 Please come with faster solution. Thanks & Regards Vineet chaudhary...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Elegal Balence Deduction from My TataDocomo Mobile No : 8699389490

User
 Ram Singh on Aug 31, 2015
I recharged with 499 Rs.(2GB 3g Data + 300 Talk time). last week i have seen data balance aprox 600MB data+ aprox 245 Rs Talk time on my mobile on Last 18-19 July 2015, i was surfing sites only(No heavy sites like audio/videos). Suddenly I got flash message that your balance is 00.05 Rs(5 paise) and 5 mb data. I surprised that how's this possible that data balance remains and talk time balance finished? I called to customer care they raised my complain and said that your deducted balance will be reverted in few days. I also talk to senior executive he also confirmed the same. After 1-2 days I...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata Docomo - Data services

User
 bonai on Aug 31, 2015
I have got a message on 27 th August, 2015, They are providing 500mb 2g data, 300 mb instantly and 200mb within 72 hrs.So I have recharged it on that day.But they didn't give the extra 200mb data and when I talked to the customer care personnels, they said that they didn't send me such message.But I want my 200 mb back...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

DoCoMo - Slow speed and no action taken even after several complaints

User
 anuraganurag44 on Aug 30, 2015
I have been using postpaid internet dongle( 9235210518) since 25 Jul 2014. I have taken their broadband plan that promises 2-3 MBPS surfing and download speed . It was working fine till Dec 2014. after the mentioned date the speed dropped drastically and i used to get speed in few KBPS ( 27- 56 KBPS). I lodged complaints twice on customer care but no action has been taken and the reply given was that "you are moved out of coverage area" that was a little funny as i did not left the area. I sent mails on the complaint email address but no action taken. It wasted my time, money energy and left me...
Complaint comments Read comments Complaint category Internet Services

Tata Docomo - They finished my balance and not listening my complaints

User
 tatadocomo420 on Aug 30, 2015
My number is 8950076550. They have finished my balance and customer care is saying we don't have this number in their database. I am fed up with their cold response. They are not helping me out. As you can see it was the recharge of rupees 54. with many hrs. of talktime. validity 10 days. tata docomo is 420 company....
Complaint comments Read comments [2] Complaint category Telecommunications

Tata Docomo - Unable to change the postpaid plan to prepaid plan

User
 Saip on Aug 29, 2015
Sir i am having tata docomo postpaid plan. Due to excess bills i am getting through this plan. I requested koramangale tata docomo care centre to convert it into prepaid. They toldthat first you clear the entire bill.After wards we change it to prepaid. They have given one prepaid application form. But the difficulty is before changing it to prepaid we have to sent request to toll free nos for registering the request. So many times i tried but nobody picks up. Is it so difficult to the customer to change the plan.Iam vexed up with the the way they treat the customers. Please see that my postpaid...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo - Internet cancellation

User
 Sanjiv Goradia on Aug 29, 2015
I want to cancel my tata internet connection because it has become outdated. But I am unable to find any suitable customer care number to do so. Even the number on my installation report does not work anymore. I am extremely disappointed by tue fact that it is so difficult to talk to a tata docomo executive. My account number is 979935749....
Complaint comments Read comments [1] Complaint category Internet Services

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