Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Sons Ltd.

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
+91 42 2646 2966
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69
30
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Feedback Form

Andhra Pradesh

Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
View More Information...
Satisfactory Rating
20%
Complaints
6485
Responses
4910
Resolved
96
So far so good - The company responded to our notifications and is working on resolving complaints.
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Tata DoCoMo related photos (514)

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Tata DoCoMo Customer Care related pictures (514)

Tata DoCoMo Complaints & Reviews

Tata Docomo — Deduct money

 Mr.hits on Feb 10, 2016
10th feb. At 12 pm my balance was smthng like 169rs.. after 5 minutes it comes to 67.90 Rs.. i dont know how thats why i call to company and ask them they are saying that ur balance is naver gone up from 100..from the date of 1th Feb.. i dont know wht to do thats why this is the only one thing that i can do......
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Balance deduction

 Lish on Feb 10, 2016
Today morning i recharged for an offer of 92 from my current balance of free tata local calls and an offer of 91 of free data pack has been activated which i dnt require.i was trying since today morning to talk to them but all the time the phone was busy and no response came from their side. after that when i tried calling from another number phone got connected and i talked with the customer care people and they refused to refund or activate the offer i wanted. so this means that it is a mistake from their side and so there wasnt any response.i didnt even got any confirmation email or message when...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Complain about 3g data pack

 Velly Pawan on Feb 10, 2016
मैं कल दिनाक 9/02/2016 को 255 रूपये का रिचार्ज कराया था 8871695554 के न पर जिसमे मुझे 2 gb डेटा 28 दिन के लिए मिला मैंने 10/2/2016 सुबह 9 बजे तक 300 mb डेटा पर 12 बजे तक पूरा बाकी का 1.5 gb डेटा कट गया क्या इतनी देर में सिर्फ नेट suffering में इतना डेटा कट गया कृपया इसकी जाच कराइये...
Complaint comments  Read comments Complaint category Internet Services

Tata — Prepaid Sim card not activated till date

 vishal chourasiya on Feb 10, 2016
I have purchased a new tata docomo gsm sim card but 3 days have been passed is still not activate. so i request you to resolve the issue immediately.
my no. is-7411869541...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Irrelevant deduction of data balance

 Urvil Kiritkumar Shah on Feb 9, 2016
My data pack was off all the time but Tata Docomo deducted Rs 131 from my balance for no reason. Date: 10th Feb 7:00 AM. When I called Customer care (10th Feb 8:50 AM), they said it cannot be refunded. This is a clear case of fraud to earn money.
I want the refund of the amount charged deceitfully....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Network problem

 Satnam Singh Gill on Feb 9, 2016
Hamare gaon (V.P.O. Babarpur, Teh. & Dist. Panipat 132103 Haryaba) me tower laga hua h phir bhi range ki problem bani rahti h . phichhale chhe mahino se yehi problem chal rhi h. apne aap call disconnect ho jati .Light hone k time par rage sahi rhti h aur light chali jaye to range bhi khatam ho jati h .hamare gaon me light kul 10ghante hi ati h. ap hamari problem solve karvaye ys hum no port karva le .
thank you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — No refund of deposit amount

 Sujoy16 on Feb 9, 2016
Hi,

I had a Tata Docomo combo plan (landline + broadband) : Account Number 920789761.

I disconnected both the services on 3rd August, 2015.

The refund policy states : "Refund or adjustment of your deposit, if any, will be processed within 45 days from permanent disconnection date."

After repeated follow-ups via email ( 1515@tatatel.co.in ) and phone, they mentioned in an email dated 29th Oct 2015 :
"We have registered your request with the reference number is 510759693 and resolution time is 07-DEC-2015 09:42 ."
Complaint comments  Read comments [1]Complaint category Broadband

Tata Docomo — NOC letter invalid

 Skattimani on Feb 9, 2016
I had pending pending amount of 1650 for Tatadocomo postpaid and i was getting getting legal notice instead of getting my bill for 1650 and finally i decided to get rid of this and decided to pay when one of the customer contacted me. I had paid 800 as deposit while taking connection so i was told to pay 850 which i did and received NOC letter from him. where it was mentioned that
Total Due: 1650
Paid:850
Wavier amount: 800
But now again i am receiving notice from them, Please help me to get rid of them. They are disgusting.
And Please find attachment of NOC letter....
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — Dive In message is stopping my other application

 abhishek bhaumik on Feb 8, 2016
All of a sudden the dive in pop is appearing and it is stopping all my applications like vedio. I see nultiple complaints from others about this but saw no sulution. Its so frustrating....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Deposit money not retain

 Shyam meishra on Feb 8, 2016
Dear sir
I am shyamal MISHRA. my tata DoCoMo mobile number was 9042022789. I had been used your services for two years & i have given your full payment but l have not got my deposit till now. Kindly request you please release my deposit amt.
Please reply.
My mail id is mshyam2611@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Receiving court warnings after cancellation of number

 avinash.pmc on Feb 8, 2016
Hello Sir,

Iam Avinash, from aurangabad. receiving continuous court notices after cancellation of my tata docomo number 8087822227. I have cancelled 6 months ago and every month iam receiving court notice from TATA Docomo.

TATA Docomo Executive: Mandar Kanitkar at 9028099885

Kindly, help me...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Subscribed sizzling angel scheme

 Sing Balbir on Feb 8, 2016
R/S
you are wrongly activate scheme my tata docomo No 8699797375 Sizzling Angel Rs99 I am not use any scheme please no activities any scheme my tats docomo no please
REFUND my Balance Rs99 Thanks...
Complaint comments  Read comments [1]Complaint category Banks

Tata Docomo — VAS Activation without your permission

 seearun on Feb 8, 2016
I have never opted for the buddy chat services on my mobile 66777 availing services from tatadocomo. It automatically got activated and periodically rs. 60 (for 2 months )amount is deducted. A message is displayed saying that if I call on a toll free number. I can deactivate the service. But I was amazed to know the fact that on this number options are provided to start new services but no number is specified for deactivation in the voice message. I request you to take the necessary action for the deactivation of buddy chat on mobile number. I would appreciate if the problem is timely resolved with...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Cheating in bill discount.

 Raajiv on Feb 8, 2016
On 14th Jan 2015 recived call for bill payment of Rs. 1450 and discount allowed of Rs.350. Final amount was 1100/-. But again showing outstanding payment is 350. My account no. Is 990705040 & transaction id is 201601141271909.
My cntct no is +919034556655
Need solution as soon as possible, otherwise no. will be disconnected....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Tata Docomo — "dive in now" pop up

 Mohd_Ahmad on Feb 7, 2016
Hi,
I am getting a DOCOMOs Flash alert on my mobile (Lenovo A6000 ), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible...
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — Regarding flash msg and looting of mobile balance

 Dinesh i Chaudhary on Feb 7, 2016
Kindly stop flash msg for Docomo no 90288 22026, kindly don't make fool us and don't brake our trust over Tata Docomo . thank u...
Complaint comments  Read comments [1]Complaint category Hospitals

Tata Docomo — Moto-x smart mobile phone theft mob no 72042v98953

 Brvijaya Shankar on Feb 6, 2016
Dear Sir, 7th Feb 2016

My MOTO-X Mob Phone was stolen yesterday. Mob no is 72042 98953.
Please deactivate the SIM immediately. I bought the SIM in your Koramangala Service Office, in Hosur Main Road.

Vijayashankar BR.
brvijayashankar@yahoo.com
My present contact Mob number;
88921 45082,
Bangalore City....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Not refunding recharge money

 rahul9817604696 on Feb 6, 2016
I have tata docomo number 8950512415 and i want to recharge it with 119 rs. but by mistake the recharge has been done to 8950572415, the shop keeper told customer care for refunding the balance for wrong recharge, but customer care said that, it is not possible, so i was paid again 119 rs for same recharge.
so pls refund my money to my number 8950512415...
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — My outgoing call have been barred.

 beck2amit on Feb 6, 2016
My postpaid tata docomo number 9040068946 has been barred from yesterday as it is postpaid connection i cant able to know the reason for it.please do the needfull to reactivate my number....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Tata docomo

 sanrink4u on Feb 6, 2016
Exorbitant bill was raised for the internet connection. Though it was a limited broadband plan only, the bill amount exceeded the credit limit by huge margin....
Complaint comments  Read comments [1]Complaint category Internet Services

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