Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Sons Ltd.

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
India - 110065

Customer Care Phone Numbers and Contacts

+91 42 2646 2966

Contact Information added by users

The following information has been added by our users and may or may not be correct and/or true. Use at your own risk.
+91 88 6628 4909
+91 92 0455 0818
+91 90 3307 2765
+91 98 6000 0805
+91 90 3545 8537
+91 90 3421 7499
+91 98 3656 7849
+91 81 4871 3972
+91 84 3944 7795
+91 87 9257 5074
Add new contacts
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Feedback Form

Andhra Pradesh

Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook LinkedIn Google+ Youtube

Tata DoCoMo related photos (490)

Complaints with pictures are more trusted and informative    View all

Tata DoCoMo Customer Care related pictures (490)

Tata DoCoMo Complaints & Reviews

Tata Docomo — Wrong tarrif

 shubkumar on Nov 30, 2015
My no. 7417643004 .. Sir Maine 55 ka recharge karaaya tha mere mai offer tha..55-500mb...lakin sir mere account mai se 155rs balance kam ho gya..Maine company par call lagaayi tho unhone kha ki 55dhoke se likh gya hai..ab sir aap ye bataaeye mere balance kaise return honge.. Plz sir reply ......
Complaint comments Read comments Complaint category Mobile Handsets

Tata Docomo — Excess billing

 padhu6193@yahoo on Nov 30, 2015
My tata Docomo postpay mobile no. 9035089932. From aug 2015 I am getting excess/inflated bill. When I tried to explain this to their rep. At 121 I am getting only vague reply. Hence this complaint and it is requested to set right this at the earliest in the interest of natural justice....
Complaint comments Read comments [1] Complaint category Internet Services

Tata Docomo — Bill for no usage

 midhun.mkc on Nov 28, 2015
My number is 8147605770(kar), acc no-920916918.i was a docomo postpaid customer, but now ported to idea prepaid.after me porting to idea docomo generated a bill of 152rs the time which i didnt use the network, they forcefully made me paid 152rs by making idea block my incoming and outgoing, after paying docomo didnt inform idea to take off my block...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo — Bill amount was increased

 santosh10031985 on Nov 28, 2015
Dear sir, I S. Santosh Vara Prasad, I am using tata docomo postpaid number 8019941234.One day i called to customer care for internet data pack activation, then he told to me u have already 3gb internet pack, so you can use internet.Then i started using internet, with in 10 days bill amount was inreased.Then i called to customer care & i asked to the guy why is bill amount increased, then he told to me that you dont have internet package, then i shocked, why your customer care guy was told to me you have already internet package thene i started, sorry sir you dont have, you want to activate the...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo — Security deposit not refunded

 Ankit147 on Nov 27, 2015
I had a postpaid connection in Andhra circle in which there was a security deposit of Rs. 1000 in all the bills except for the final bill. I was told every time that the security deposit will be sent to you via cheque at your registered address till the day I have not cleared my pending bill. The day I cleared the final bill I received information that your security deposit is non-refundable. I was promised that it's a refundable deposit at the time of taking connection. However was cheated at the time of disconnection....
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo — Network Issue

 Martin89 on Nov 27, 2015
Hello, i have raised complaint on 18 Nov 2015 that no network is company which is located is heart of bangalore. Its in bellandur ecospace Tech park. Mr customer care told that it will be resolved on 20. But it didnt later i called it was extended to 22 then 25 then 27 still now its not resolved. So it will get resolved or should i change to another network. When i call MR customer care they are saying that i am not reachable that why we are not able to fix the issue. I dont understand i facing the network issue but you ppl saying that we can;t reach you so we cant fix it. One of Customer told...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo — Sim activation

 shweta Borgave on Nov 26, 2015
My phone number (8007480009) portable from Vodafone to docomo has not activated. Yesterday call came to my phone and he says that card will activate on Nov 24 2015 .but the card is not activated today also . Plz activate this number (8007480009) It's urgent please activate my card...
Complaint comments Read comments [2] Complaint category Universities

Tata Docomo — Unwanted pop up

 Anjusha Mune on Nov 26, 2015
Hi, I am getting a DOCOMOs Flash alert on my mobile, like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. plz help me my no is 8109997327 as soon as possible thanks...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Tata Docomo — Payment reminder call/SMS to me instead of calling defaulter

 ramaswamys on Nov 26, 2015
Dear Team, Use to receive irritating calls and sms past 5 years from the Tata Docomo asking payment for the non payment of bill for the telephone no. 9282102861 in the name of Arumugam. The call on daily basis coming to my mobile 9840050271, which is used earlier by the defaulter and the same number was in my name now, which is a corporate no. Many time updated the caller to remove my no, not happening and these spineless cowards are irritating me. How come such a huge company TATA DOCOMO can have wrong data base and keep on following the wrong person, feel very bad. This has to be taken on...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata Docomo — Undue bill

 paradsoh on Nov 26, 2015
Again the lack of TATA DOCOMO Technology. Re: Kindly Listen this recording ..I found completely cheated ...by your calling agent..~~M20490499 Dear Sir As usual I have been sent a huge bill of my data usage... Reason is simple you people are unable to give the facility to customers except to create a problem and stop services. Once again I am charged for undue hardship for my data usage...in the current bill. I am deeply embarrassed because of your unsupported Technology and the after effects. Last time you imposed me Undue and use less charges and I paid them and now this time again the...
Complaint comments Read comments [2] Complaint category Education

Tata Docomo — Incorrect billing for 3G Dongle

 Prasanna Kumbhare on Nov 25, 2015
I have received notice for pending bill, I got bill for the period when internet connected was not working and i had logged complaint for the same. While logging complaint, customer care person had assured me once connection will be resolved bill adjustment will be done. But issue didn't resolve so i had closed connection. Now they are not making any bill adjustment. My Docomo Number: 7276053776...
Complaint comments Read comments [1] Complaint category Broadband

Tata Docomo — Wrong tariff offer

 shinems on Nov 25, 2015
Did tariff recharge for 34 Rs. Site showed the following.

'All local onnet mobile calls @ 1p/3 sec and All local Offnet mobile calls @ 1p/2 sec'

After recharge, I got sms saying 'All local onnet mobile calls @ 1p/3 sec'.

This is pure cheating.

I am facing this sort of issue for the second time. Earlier it was sms offer. Now it is call tariff offer. That time they reverted me the amount after many follow ups.

Please revert my amount or give the offer you promised. Else I am thinking of changing the connection...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Tata Docomo — Not giving me itemised bill for may and june months.

 shrivastava062 on Nov 25, 2015
Sir, I am Rajesh Shrivastava using Tata Docom number 924356504. I have requested many times for itemised bill for may and June months. I have first registered my complain at 6 June but I got duplicate bill instead of itemised. And till now I have complained many times but they are not sending me appropriate itemised bill. And now they are saying that they can't send me itemised bill cause 6 months have passed and they will not send itemised bill for that month. Now if they hadn't send me that bill with in 6 months then it's not my responsibility why I should not get my bill . I also complained...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata Docomo — Complaint about tata docomo bill payment

 pankajnegi685 on Nov 25, 2015
Dear sir/madam,

i took mobile connection in the last 10-11 months ago and i used for 2 months (account no.990279110 )during first week of month, i lost mobile phone. I immediately called tata docomo call centre and informed them to block that sim card. They registered my complaint and informed that, it will be blocked immediately. But after Completing bill period the bill was come in my adress. i will pay only 1 month bill. now the notice at my home form the court side of rs. 3624. Soo kindly Resolve..

Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata Docomo — No. Close without information

 skpoonia on Nov 25, 2015
Tata Docomo has closed my no.9254292111 from prepaid and move it into postpaid without any information. Plseae solve my problem. I have already applied a complaint but till now I have recd. no response from TATA DOCOMO Regards, Surender Poonia 9996292111 Email: skp.poonia@gmail.com...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata Docomo — Poor service and misrepresentation of facts

 mukundansakhina on Nov 25, 2015
I Applied for a Tataphoton USB on 8th December 2014. The connection worked well till April 2015. From April onward, service was absolutely slow and kept going off every two minutes even though I was working on the internet, so had to keep on reconnecting every two minutes. When I spoke to Tata Docomo customer service, I was told a building had come up near their tower which was obstructing signals but the issue would be resolved in a month's time. This never happened until in desperation, I asked Tata Docomo to disconnect/dectivate my service with immediate effect, this was around May/June 2015...
Complaint comments Read comments [2] Complaint category Internet Services

Tata Docomo — Irresponsible behaviour in resolution of ticket

 jandeepu on Nov 24, 2015
This is related to issue i have raised for the new tata photon wifi device connectivity issue some two weeks back(tentatively between nov 6th to 8th). The first ticket raised was closed without resolution and when contacted customer care was told that it was closed because we didnt receive the call.Hence i had to raise another ticket. There was a technical person assigned who said there is fault with the device and that he will check and get back on it. Then after few days got call from headoffice asking if we received the new device and if the issue is resolved. They also said that the technical...
Complaint comments Read comments [2] Complaint category Internet Services

Tata Docomo — About barred my outgoing services and also the ill response from Docomo representatives

 Amol Mendhe on Nov 24, 2015
Hello, I am very much upset with the services provided by Tata Docomo. Actually just a month before I ported from Airtel to Tata Docomo in which my last month's bill with Airtel was pending and I did not pay it since the Tata Docomo's sales executive told me that my last bill of Airtel will get adjusted with my future bills of Docomo and suddenly on midnight of 20th Nov 2014, my outgoing services were barred. I called the call centre where I came to know that I have to pay my outstanding bill with my previous operator and I paid it the next day i.e on Saturday. After bill payment at Airtel...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo — The tata docomo ta-huwwap service [Resolved]

 Samar Rzv on Nov 23, 2015
I got the message at 23-11-2015 (09:12 Pm) saying that Hi! you have been charged RS 30/- for your last transaction, after deducting Rs 30/- from my balance, I did not activate any service, could you please refund the amount to my tata docomo account. And also Please deactivate the ta-huwwap service also. Mobile Number : 8267860969...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Tata Docomo — Auto change from prepaid to postpaid

 skpoonia on Nov 23, 2015
Dear Sirs,

I want to know from you that I have been using Tata Docomo services on my no. 7206292111 & 9254292111 since last 2-3 years but in last few days they charges me 3G Charges but the data pack I am using is 1 GB 3G & 2G unlimited. The company says that it is customers duty to shift his cellphone on 2G after 3G pack over. Please tell me how we change my services each time. Its company software mistake who allow the user to use 3G instead off 2G. On the other hand other operator not charged this type of charges. In this dispute I PORT out my one no. 7206292111 into AIRTEL...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Share this page with others

Recently Discussed

(30 minutes ago)
Idea Cellular
Network cheating the people with sending messages
(35 minutes ago)
Tata DoCoMo Mobile Number
Call Details
(39 minutes ago)
nagar nigam katni
waste materiel min front of my home
(41 minutes ago)
Money debited from bank account but not added to the mobikwik wallet
(43 minutes ago)

Featured Stories