Tata DoCoMo Logo

Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
Go to Tata DoCoMo:    Twitter  Facebook 

Tata DoCoMo Complaints & Reviews

Tata DoCoMo - i got sms from vodafone

User
 akshay9799 on Mar 5, 2015
Recepected Sir/Madam, Daily I received so many sms from vodafone.I ported my no. In vodafone to docomo.stop this sms other wise I have to port my no. Return in vodafone.please solve this problem urjunt. MY NO.8551991881 THIS NO. FROM I GOT DAILY SMS 1) 547018 2) VZ-VFCARE...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Defective data card no.9246202690

User
 svazir on Mar 5, 2015
the customer care person said "you should have told us earlier" that is stupid as only after the tata technician said it is a defective device i had absolutely no inkling. now hidng behind their ' policies Tata is escaping from the fact that it's dealer sold a defective piece and refuses on flimsy grounds saying "it is too late now" especially "sorry for the inconvenience" !!! inconvenience? this is a blatant disregard for the customer i want tata to replace this defective device with a new one i have spent money that i can ill afford to throw away Mr. J.R.D.TATA, are YOU listening? ...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - Deactivate mobile number

User
 G.sukanya on Mar 4, 2015
I m miss.Priya Sukanya lost my mobile ago along with Tata Docomo sim card so kindly deactivate the sim card immediately.I have been calling Customer care but they are repling again and again different number to talk please i request to please deactivate it as soon as a read this query. Details:- Mobile No. - 8050877683 ( Tata docomo )...
Complaint comments Read comments Complaint category Employees

Tata DoCoMo - Very negligent customer care executives

User
 memyself25 on Mar 4, 2015
Dear team, I have purchased the tata photon max in july. While purchasing itself I have informed them that I would need it only 1 month i.e.. till Aug 2014. I purchased it in an offer(Paying Rs 2700/, we can use it for 3 months at free of cost and post that I need to pay based on my usage). I have last used it in Aug 2nd week. Post that there was no usage. Customer care reps called me in sept asking for my bill amount. I have clearly told them then that I am not using it anymore and don't need the connection. They did not cancel the request. I am not informed about the connection being suspended....
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - Broadband Bill Payment

User
 manusaluru on Mar 4, 2015
After paying the bill payment but still getting calls from unknown numbers of TATA people and now they called me from Legal Desk by some Pintu Singh with the number 09155704724 and later with another number 07870122273. This kept on calling me to pay the bill and threatening me by mentioning that I'll be getting a court notice if I am not going to pay the remaining bill. The system itself is also showing that I have to pay, but I already settled this issue with the tata docomo executives last year dated 23rd JUNE 2014 in visakhapatnam. The payment as they are speaking is 1646/- INR and after...
Complaint comments Read comments Complaint category Broadband

Tata DoCoMo - "BALANCE DEDUCTED OF MOBILE NUMBER 9760608675 "

User
 smma on Mar 4, 2015
Respected Sir, I want to inform you that I am customer of TATA DOCOMO GSM of mobile number 9760608675, approx. 120 RUPEES deducted from my mobile on 4 and 5 Feb 2015. I was checked my balance on 5 Feb then approx. 120 rupees is deducted. Actually this balance is wrongly deducted from my mobile. Now, I kindly requested you to please solve this problem (told him to refund my balance) and take action against him. I am highly THANKFUL to you. THANKS. Yours sincerely, SYED MOHD MASOOD ALI B.Tech. (Mech.), M.U., Aligarh Dip. (Mech.), A.M.U., Aligarh +919759963786...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - all services

User
 dipengupta4950 on Mar 3, 2015
Sir, I m a postpaid customer of Tata indicom operator, nd I m using connection before 8th month but the indicon operator given me a wrong information of subsccribe a all packages, wrong bill, network issiue, wrong charges are added a per month bill and the last one is the tataindicom customer care executive nd his senior also telling lie I nt satisfy for this tataindicom operator.so many times I will call a tataindicom custommer care.sir I getting a harassment nd feadav.sir we requested u that please see this compliant.post-paid mobile no is 9239532397.westbengal kolkata...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Message annoying me

User
 Smnmurali on Mar 3, 2015
Hi, I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Photon connectivity

User
 mukesharya on Mar 2, 2015
Service tickets details 1. 456782293 - For billing related dispute (Date of Raising Request 9th Feb 2015) 2. 457229037 - For connectivity issue (Date of Raising Request 12th Feb 2015) I have raised complaints about Photon connectivity. Apart from their engineer confirmation and sharing the fault completion report about Tower dismantling i am not getting connectivity & desired speed. Despite of several reminders i have not received any update regarding the complaints raised. Even status of my complaints are resolved without giving resolution. Would request for resolution of my problem....
Complaint comments Read comments [2] Complaint category Internet Services

Tata DoCoMo - Disable flash mesage

User
 Sameer Rangrez on Mar 2, 2015
Hi Please can you deactivate or disable flash message service. my mobile number is 8866886205 it always shows flash message within every minute. and continiously interrupt my work Please can you action on above issue as soon as possible Thanks in advance THanks Sameer...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Recharge unsuccessful but money got deducted.

User
 Shraddha AP on Mar 2, 2015
Dear Team, I tried to recharge on 25th Feb 2015 of 299/- rs. Recharge was unsuccessful but my money got deducted. Below are the details of the transaction - Date 25 Feb 2015 Narration BHDF3683286945-TATA DOCOMO-Billdesk Cheque/Ref. No. 225180121 Please help ASAP. Thanks in advance!...
Complaint comments Read comments [4] Complaint category Other

Tata DoCoMo - CUG connection not activated

User
 prasanna1202 on Mar 1, 2015
I have bought a new CUG connection from near by showroom, but they login to another account because of lack of training, now bill got generated without CUG tarrif, lot of time i went to east tambaram showrooM but they are keep on postponding. now i need to make payment for both sim...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - regarding rude behaviour of your attendents and unresolved issues

User
 Himank Maan on Mar 1, 2015
sir, i am really disappointed with your services that including the behaviour of your customer care executives, i would like to lodge a complaint against your executive who didn't say his name and abused me for calling him. this kind of behaviour was not at all be accepted and I wont tolerate this. i called your helpline number : 18602665555 @ 12:28 hours on 1 march 2015 from 9019446265 if you could see i have been calling from the last 8 days regarding an issue that being: i have been repeatedly requesting your representatives to remove the advertisement before my caller tune that i subscribed...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - 9870038932 account no 990224979

User
 Sandesh G on Feb 28, 2015
Dear Team, I have been using TATA Docomo for few months now. I have corporate plan of which i was very happy (Gold 299 2G GSM Plan). But suddenly i was charged Rs. 5328 as my bill for month of Feb because they say i have consumed more than 2GB of data. They said i consumed 2GB that was in my plan after that data plan must get discontinued as per representative told me while procuring TATA Docomo services at your office that is TATA Consultancy Services, Gateway Park, Road No.13, MIDC, Andheri (E), Mumbai - 400093, Maharashtra, India. This leads to disguiding customer and fales information...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - false service promises

User
 deeptibehl on Feb 28, 2015
My parents were sold a tata photon device for inr 2200, promising good connectivity and service promise. While the device started giving problems, they were told that the device needs some upgrade. They have visited sector 11 service centre in panchkula multiple times in last couple of months. I have personally gone to sector 11 and 20 service centre on 21st feb and was told that i can get the connection disconnected. Both the places there was a female service executive who did not bother to hear my grievance. My father aged 60 called the customer service centre and were given complaint number but...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - STV NOT VWORKING MORE BALANCE DETUCTION

User
 jitendervanti on Feb 27, 2015
Hello Sir Good Morning to all team MY NAME IS JITENDER SINGH MY MOBILE NO. 8950190547. I HAVE RECHARGE STV OF 25 Rs. ON 27-02-2015 AT 07.58 PM BUT THIS STV NOT WORK AND MY MORE BALACE DEDUCT IN BALANCE DURING CALL, I CALL CUSTOMERCARE BUT NO BODY HELP ME PLEASE SIR HELP ME...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Advance rental bill despite cancellation request

User
 ashishverma293 on Feb 27, 2015
I was using tata photon+ (No. 9235065507) 6 month advance rental plan. I inquired customer care that if i put a cancellation request and it gets cancelled after the renewal date, how I will be charged? . They told me that prorated charge will be calculated and that only I will need to pay. I again confirmed that they won't charge me full amount and they assured me that only prorated charge will be made. Based on their response, I put a cancellation request and also bough new Tata photon max wifi device along with a tata postpaid number. My old device's renewal date was 21 dec and I got cancellation...
Complaint comments Read comments [2] Complaint category Broadband

Tata DoCoMo - unavailability of network

User
 raj_vish51 on Feb 27, 2015
I am residing at IGATE Plot No: 158-162P & 165-170P, EPIP Phase II, Whitefield. There is some serious network issues due to which i am unable to make any outgoing calls nor am i being able to get any incoming calls. requesting for actions asap....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - unnecessary balance deduction again and again

User
 Akshit25 on Feb 26, 2015
Sir, I am very fed up from my company service providers...they are unnecessarily cutting my 8balance...this time its 100 rs. I cant rc my mobile again and again. Its very difficuilt...pse help me get my balance back and stop further deductions......
Complaint comments Read comments [1] Complaint category Unauthorized charges

Tata DoCoMo - Regarding the balance deduction

User
 Manjunath 1212 on Feb 26, 2015
They have deducted my amount of Rs 35 with out the concern. And even without a single sms they have deducted my amount. If i done call to the customer care they are not responding to my words. I need my refund. Later i have contacted to the customer care and to the appelate authority they have informed me that due to the data charges of the multiple usage the balance has got deducted, But they could have sent an intimation sms before deducting the balance or after deducting the balance. And i have not used any kind of data. My docomo no is 8884864280 Deduction amount Rs 35. Deduction...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed

4 hours 48 minutes ago
Tata DoCoMo Tower
tower installation
20 hours 21 minutes ago
Tata DoCoMo
DETAILS OF CALL LIST
1 days ago
Tata DoCoMo
Photon connectivity
1 days ago
Tata DoCoMo
"BALANCE DEDUCTED OF MOBILE NUMBER 9760608675 "
1 days ago
Tata DoCoMo
all services