Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
Satisfactory Rating
1%
Complaints
5901
Resolved
51
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Tata DoCoMo related photos (455)

Tata DoCoMo Complaints & Reviews

Tata Docomo - Facing issue with power activation

User
 Hriday Saha on Sep 2, 2015
My docomo no is-> 8961466450. i recharged this no with pv37 on 23rd august but till now my isd power don"t activate.i contact in 198 they told me they'll contact me with in 24 hours & solve my problem, but till now no one contact me.i have already contact you for this case more than 5 times they take my call & give my phone in hold & so on.this is very ridiculous for us to use this docomo line.they told me various answer in various way.this feels very much annoying now. please look upon this matter asap. thank you in advance. this is very much ridiculous for docomo don"t provide sany solution...
Complaint comments Read comments Complaint category Unauthorized charges

Tata Docomo - Money deducted but not refunded

User
 alok1111 on Sep 1, 2015
Dear On 27.08.2015, i recharged my prepiad mobile, The money was deducted ( Rs120 ) from my sbi credit card, but recharge failed . I did not get back my money. So i called to sbi, they provide an authentic number 086543. Please returnback my money....
Complaint comments Read comments Complaint category Credit Cards

TATA - Poor service of chambal motors based at kota rajasthan

User
 Virendra Kumawat on Sep 1, 2015
I purchased TATA Zest xm on 21/10/2014. From day one i noticed and bring it to Chambal moters persons that my cars front side left Door not working properly and it creat sound more. They ensured me that with in 4 - 5 day they would change my door lock because it Lock is spoiled. Still i am waiting to end that 4 - 5 days. Several times i went to that delear but they try to make me.. and said me do as you can do .. we are not responsible for that. One time they sent to me to Udaipur Show room for it (Chambal motors) but problem is as it is. Udaipur is about 170 km away from Banswara Raj. Again they...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Docomo - Didn't added money to account

User
 Shinu93 on Sep 1, 2015
Today on 1 Sept 2015 I recharged tatadocomo with 10 and 6 rs I got the message as confirmed but after seeing the balance its the same as before the recharge I tried to call the customer service but the computer generated voice keeps on annoying me but it didn't connected to the customer executive please help to solve this problem, tatadocomo always loot customers money without any reason....
Complaint comments Read comments [2] Complaint category Telecommunications

Tata Docomo - Undue rental charge 60 paise per day

User
 adityarohilla22 on Aug 31, 2015
I am a customer of tata docomo gsm service. My mobile number is 9050955355. They deduct per day 60 paise from many months without my consent. I have not activated any vas provide by them and then they said to me for get done a frc rechage which was also not worth for it so why they deduct 60 paise per day as a rental charges. If u hear me then stop this nonsense rental charges asap. Aditya...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo - Neither able to receive messages nor able to recharge

User
 weirdkart on Aug 31, 2015
I was an aircel customer, i ported to tat docomo before 6 months. Intially it was ported onto a postpaid sim but before a couple of months i got it changed to prepaid.from then, I am not able to receive messages from many of my friends, colleagues etc. Neither i am able to recharge my phone at certain times .i've already tried reaching out to the nearest customer service center but i could't find a solution.Please help me out with this issue. my email ID is weirdkart@gmail.com The docomo number i am facing the issue with is 8553641244. My alternate number is 9738131543...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Extra charge from swap sim sim

User
 vineetchaudhary02 on Aug 31, 2015
Dear Sir, My Tata docomo prepaid no is 8439734634 I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Tata docomo office at muzaffarnagar which Name: visual DoCoMo Address: 474/84/2, sakes colony muzaffarnagar -251001. Ph:off 7417644645 .The executive told me that u have to swap the SIM. Normally, swap sim charged 20. But Rs.100 has been charged for the swap sim .Please tell me clear solution. Otherwise I have mood to go to customer court. My alternate cell no. 9411620699 Please come with faster solution. Thanks & Regards Vineet chaudhary...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Elegal Balence Deduction from My TataDocomo Mobile No : 8699389490

User
 Ram Singh on Aug 31, 2015
I recharged with 499 Rs.(2GB 3g Data + 300 Talk time). last week i have seen data balance aprox 600MB data+ aprox 245 Rs Talk time on my mobile on Last 18-19 July 2015, i was surfing sites only(No heavy sites like audio/videos). Suddenly I got flash message that your balance is 00.05 Rs(5 paise) and 5 mb data. I surprised that how's this possible that data balance remains and talk time balance finished? I called to customer care they raised my complain and said that your deducted balance will be reverted in few days. I also talk to senior executive he also confirmed the same. After 1-2 days I...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata Docomo - Data services

User
 bonai on Aug 31, 2015
I have got a message on 27 th August, 2015, They are providing 500mb 2g data, 300 mb instantly and 200mb within 72 hrs.So I have recharged it on that day.But they didn't give the extra 200mb data and when I talked to the customer care personnels, they said that they didn't send me such message.But I want my 200 mb back...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

DoCoMo - Slow speed and no action taken even after several complaints

User
 anuraganurag44 on Aug 30, 2015
I have been using postpaid internet dongle( 9235210518) since 25 Jul 2014. I have taken their broadband plan that promises 2-3 MBPS surfing and download speed . It was working fine till Dec 2014. after the mentioned date the speed dropped drastically and i used to get speed in few KBPS ( 27- 56 KBPS). I lodged complaints twice on customer care but no action has been taken and the reply given was that "you are moved out of coverage area" that was a little funny as i did not left the area. I sent mails on the complaint email address but no action taken. It wasted my time, money energy and left me...
Complaint comments Read comments Complaint category Internet Services

Tata Docomo - They finished my balance and not listening my complaints

User
 tatadocomo420 on Aug 30, 2015
My number is 8950076550. They have finished my balance and customer care is saying we don't have this number in their database. I am fed up with their cold response. They are not helping me out. As you can see it was the recharge of rupees 54. with many hrs. of talktime. validity 10 days. tata docomo is 420 company....
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo - Unable to change the postpaid plan to prepaid plan

User
 Saip on Aug 29, 2015
Sir i am having tata docomo postpaid plan. Due to excess bills i am getting through this plan. I requested koramangale tata docomo care centre to convert it into prepaid. They toldthat first you clear the entire bill.After wards we change it to prepaid. They have given one prepaid application form. But the difficulty is before changing it to prepaid we have to sent request to toll free nos for registering the request. So many times i tried but nobody picks up. Is it so difficult to the customer to change the plan.Iam vexed up with the the way they treat the customers. Please see that my postpaid...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo - Internet cancellation

User
 Sanjiv Goradia on Aug 29, 2015
I want to cancel my tata internet connection because it has become outdated. But I am unable to find any suitable customer care number to do so. Even the number on my installation report does not work anymore. I am extremely disappointed by tue fact that it is so difficult to talk to a tata docomo executive. My account number is 979935749....
Complaint comments Read comments [1] Complaint category Internet Services

Tata Docomo - Recharge 191 rs give sms 2GB data but given 8 oops.

User
 Panwer8794 on Aug 28, 2015
Dear sir as per my best offers in my number it's give 191 rs recharge and found 2GB data. Then I have recharge 191 rs on date 26th Aug 15 at 11.30 am.i have received sms on my phone for 2GB data . But I have received only 800Mb data. ...why ...Please give me my balance data. Regards Rakesh kumar Mobile no. 9045924208...
Complaint comments Read comments [1] Complaint category Business & Finances

Tata Docomo - Past paid

User
 Taj bhumakh on Aug 27, 2015
I Raj kumar my tata docomo mobile number 9041059800 my connection tata docomo company in five years old my complaint company my billing amount per month six hundreds up to seven hundred why month of july 2015 billing amont 2732 & month August 2015 Rs billing amount 5250 iam not afford billing amount please request my billing lower amount my complaint resolve thank full to you Regards Raj kumar mob number 9041059800, 9914750888 Email id, rajs2404@gmail.com location Patiala Punjab (Rajpura)...
Complaint comments Read comments [3] Complaint category Telecommunications

Tata Docomo - Low 3G data speed

User
 Ajaick87 on Aug 28, 2015
I am Ajai kumar from Ernakulam. Low data speed on 3G docomo connection. Upto 48 kbps. I am using the sim with i-ball 3.5G 7mbps net setter on my laptop. The 3G speed was not good. Please solve this complaint. Regards... Ajai kumar. My no. 8714 111 380...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Low speed

User
 anindya_d on Aug 27, 2015
I have been facing low speed problems. Even after following all steps such as removing files from %temp% and using cleanmgr, the max speed that I get is 0.16 Mbps (download). (link to speed test: http://www.speedtest.net/my-result/4615919736) It is not a system problem as I tried using another friend's Photon Plus and got good speeds of 112KBps average. Please help as I have been facing this issue for more than a month now....
Complaint comments Read comments [3] Complaint category Broadband

Tata Docomo - Tata Docomo - Unsolicited billing for DSL internet connection

User
 mukulanand on Aug 27, 2015
Hi, Its regarding DSL connection for account number # 989769421. As per the discussion with the customer care employee regarding our request to terminate the connection for account number # 989769421, following points were covered: · Last Payment received on 19th October (full due clearance of 3370/-) · A letter of connection termination request was received at the Tata Docomo, Pimple Saudagar branch office and this was confirmed by the customer care official on call. · Connection holder has called up customer care as per Pimple Saudagar's office instruction to raise a request for connection...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Tata Docomo - Outgoing Calls/Sms/ Data Barred

User
 Veenuskumar on Aug 27, 2015
Hi,
To whomsoever it may concern.
Phone number 9964278592
Service provider: TATA DOCOMO
Service type: postpaid.
i have taken up the connection recently after porting out from Idea on 19/8/2015. Since the Mangalore Docomo office has forced me to take a postpaid connection despite me saying that i would need a prepaid. i agreed for it. But Sooner I’m facing network issues at my residence / billing address. i have been calling the customer care for the issue though the channel "121" but they cannot hear what i speak.. But i can clearly hear what...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata Docomo - Outgoing calls / sms / data barred / no network coverage.

User
 Veenuskumar on Aug 27, 2015
Hi,
To whomsoever it may concern.
Phone number 9964278592
Service provider: tata docomo
Service type: postpaid.
I have taken up the connection recently after porting out from idea on 19 / 8 / 2015. Since the mangalore docomo office has forced me to take a postpaid connection despite me saying that i would need a prepaid. I agreed for it. But sooner i’m facing network issues at my residence / billing address. I have been calling the customer care for the issue though the channel "121" but they cannot hear what i speak. . But i can clearly hear...
Complaint comments Read comments [2] Complaint category Telecommunications

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