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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - got deducted Rs75 without subscribing to any service

User
 kedarj71 on Jan 30, 2015
I received a message at 11:52 PM on 30th of June 2015. I never applied for any of such 'unlimited at 75' nor clicked on any link. yet they deducted my money from my talk time. I want my money back as soon as possible. These companies don't have any right to enroll my number for subscription without my prior permission or request. I need my money back into my acc balance. I hope that Tata Docomo will take care of such things otherwise you guys are gonna loose your loyal customers. Attaching the screenshot....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - SIM Not Activated After 6 Days

User
 Praveshg on Jan 30, 2015
Hi, I bought the SIM from nearby Store on 26th Jan Morning, and gave all documents and necessary information. The SIM is not yet activated, I have asked the store guy several times and he doesn`t have any idea at all which is really annoying. This is the first time I am trying Tata DoCoMo Sim and completly annoyed with the response. Could you please take care of this request. I needed the SIM on Very Urgent Basis. SIM Number : 7795806741 P.S: Resending as forgot to mention SIM number in last post....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Harassment due to balance deduction

User
 Mohit P on Jan 30, 2015
Hello, I have been using Tata Docomo GSM sim, no 9611296295. My balance has been deducted unnecessarily many times, stating that i have done multiple data usage even though i had a valid Internet pack. Every time i lodged a complaint my money was refunded after quarreling with the Executive Heads. It has become a routine with Docomo to harass their customers This time again my bal of Rs173 was deducted on the same basis, even though i have a 3G pack valid till 15/2/15. Same reason was told to me that i have done multiple data browsing, which did not happen in reality as i do not use anything...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - 3g Sim

User
 Ravjeet Bomrah on Jan 30, 2015
I had bought 2 docomo 3g sim (18november2014) for which i have paid 3000/- each till date they have not been activated .I have made more than 100 call to your pune office but nothing happened. when ever I call i am told it will start in next 2 days sold by shena/tushar 02065229797 person in contact kalpesh 9028112211 CAF No 1)8811001198199 2)8811001198293 due to the poor state of response from tata docomo I am no more intrested in the above please cancel and refund . Ravjeet (09371007133)...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Wrong recharge information in tatadocomo official website

User
 MD ASHRAF. on Jan 30, 2015
In tatadocomo official site it was showing full balance on Rs.100 recharge but when i had done it it gives only Rs. 86.0 in my balance. When enquired from customer-care they said that the recharge plans are changed and it requires 3-4 months to reflect in the website....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Tata DoCoMo - refund amount

User
 Ramesh Kumar 1 on Jan 30, 2015
Dear Sir, I am Ramesh Kumar and My TATA Docomo number is 7205292397. Rs 75 have been deducted from my balance at midnight 12:15 AM on today 30 Jan 2015. I got a message from TA-HUWWAP stating that " Unlimited 75 is activated atRs75.0 for 30days..To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means. After the activation of the same, I try to complain on 198 and 121 at but no option to talking with your representative. Kindly look into the matter and help me to get refund of my balance Regards...
Complaint comments Read comments [1] Complaint category Employees

Tata DoCoMo - Deficiency of service for the Docomo Data Card

User
 rahul.rajarshi on Jan 29, 2015
To,

Mr. Sanjay Tiku,

Appellate Authority (Delhi),

TATA Teleservices Limited,

2A, Old Ishwar Nagar, New Delhi-65


Sub: Notice for deficiency of service for the Docomo Data Card No: 9212072029 for customer no 920572532


Dear Sir,


I Rajarshi Trivedi s/o Sri Jahar Lal Trivedi residing at House No: 949, 2nd Floor, Block- B, Palam Vihar, Gurgaon. Pin Code: 122017, had purchased a TATA Docomo connection with Docomo Photonmax Wi Fi Data card a special device for an amount...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - Cheating & Fraud

User
 mustafa786 on Jan 28, 2015
This is Mustafa i am using my docomo sim since more than 8 years many times i have faced my problems from this company the main problem is they are charging unusual amount from my balance and my no has been blocked by company so that i can no able to discuss my problem with them this company is the spot in the name of TATA group Its very bad experience for me and i am very disoppoint with this company I cant change my no cause of some reasone Plzz assist me what should i do ? Thanks...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Poor Service and Cheating from Tata

User
 Sebi Thomas on Jan 28, 2015
Attn. Ms Sunitha George, Appellate Officer (As mentioned on the Wi-Fi Data card pouch) I had booked a Tata Photonmax Wi-Fi data card on the Tata docomo Website and paid the money through credit card. Please see the details below: Invoice Number: EC0110049977 Payment mode: CC S No. Date Item Code Item Description Qty Rate Amount 1 04-Dec-2014 22:54:52 PCPRE0781 10 GB + Extra Data plan @ Rs 350 1 350.00 350.00 2 04-Dec-2014 22:54:52 DCPHO0801 Photon Max Wi-Fi 1 1999.00 1999.00 Total: 2349.00 This was done on December 4 and today is January 28 and so far...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - Not reactive my New Prepaid Card

User
 Manoj Jena on Jan 28, 2015
Hello, I went to near by Tata docomo retail store, and i have submitted all my documents to them on 23 Jan and they told me they will activate by 24 Jan. But till date it was not activated into my account. The Retail shop is at Pimple Sadagur store. Even they are unprofessional behaviour....
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - HARASSMENT FOR BILL

User
 mehracademy on Jan 28, 2015
SIR, I BRING TO YOUR KIND NOTICE THAT I WAS NOT USED THE TATA PHOTON NO.9216434032 FOR LAST ONE YEAR. ONE YEAR BACK, WHEN I CONTACT THE CUSTOMER CARE FOR PERMANENLTY DICCONNECT MY CONNECTION AFTER PAYING MY OUTSTANDING DUES, THEY CONTINOUSLY CALL ME AGAIN AND AGAIN TO CONTINUE THE NUMBER, BUT I SAID NO TO USE THE NUMBER. THEN THEY ASKED ME TO HOLD THE NUMBER FOR NEXT SIX MONTHS WITHOUT ANY MONTLY RENT EVEN AFTER SIX MONTHS IF I WOULD NOT LIKE TO START THE NUMBER, THEY WOULD AUTOMATICALLY PERMANENT DICCONE MY CONNECTION. NOW AFTER SIX MONTHS, MONTLY RENT ACCURED AGAINST MY NUMBER FOR LAST THREE MONTHS,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - network coverage problems

User
 Ankit patel 007 on Jan 27, 2015
Dear sir, My name is hasamukhbhai patel I have more than 4000 Sq. feet land ., I want to instolation tower., If you intrested so please contect me 9974904628. This is no network coverage at my village from tata docomo. Villaje:vishol., Taluka:Unjha, dist.-Mahesana, Gujrat., India....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

DoCoMo - sim card blocked by saying the reason telemarketing

User
 imbichie on Jan 27, 2015
My DOCOMO mobile sim card is blocked. When I asked the reason, they are saying that from TRAI they got the complaint against my mobile number, saying that I have used my mobile for telemarketing. but this is completely wrong. Daily I am calling to my house (mainly 3 different numbers) and I am getting call from my home (mainly 3 different numbers). My complaint is against the DOCOMO, if the TRAI made complaint against my mobile number, they should investigate the truth before blocking the sim card. They should check my call details. Then they can understand that the TRAI was mistaken. But...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - wrong deduction from my prepaid balance

User
 kumar sukant on Jan 26, 2015
Complaint for wrong deduction Complain for Mobile No 8460577097 Dear Sir, Today on 25.05.15 my prepay balance has been deducted in account of VAS and for which no command has been given from my side . I raised my voice and come to the notice of customer care executive Miss - Shital Parmar through customer care number she confirmed me balance has been deducted is wrong and will be return in 4 hrs but till now I did not get my balance back....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Tata docomo Wifi device not activated even aftee 10 days of delivery.

User
 DillipSahoo on Jan 26, 2015
I had ordered a photon Max wifi data card, which was delivered to me on 17th Jan. Than I got a call asking me to send again scan copy of passport for activation. I did sent another scanned copy of passport but Still now my device is not activated. when I inquired, Customer care says they have escalated but they do not find any detail regarding the device in their system. I was asked to visit the store but store peoples say they do not have any detail regarding sales through eshop. Also they can not register a complain and give me a reference number as the number provided with the device...
Complaint comments Read comments [2] Complaint category Broadband

Tata DoCoMo - Refund my main balance

User
 yuvraj2410 on Jan 25, 2015
Dear Sir / MADAM, I would like to inform you that an amount of Rs. 49/- have been deducted from my main balance on 25-1-15 at 8:55 am. I have receive one massage of activation on this no(7276344463). But I did not start these service. Also sending you that message: Unlimited at 49 is activated at Rs49.0 for 15days.Bal:Rs148.56 at 25-Jan-15 08:01.To stop, Dial or SMS STOP to 155223(Free)...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - 9212759395 : Worst speed of photon plus

User
 frame03 on Jan 24, 2015
Hi, I have been using tata photon for the last two years but from last few months I am continuously facing slow speed issue. I have complaint regarding this to your customer care but they ignore my request by saying that network upgrade is in progress in your area. How could this happen for so long time ? It's not like I have started using now. Earlier my download speed used to come around 200 - 300kbps but now it has reduced to 10kbps which is pathetic to use. If I am paying for the services of tata photon+ then why should I bear the slow speed issue. Please help to resolve my issue otherwise...
Complaint comments Read comments Complaint category Telecommunications

Tata DoCoMo - Tata docomo not activate our offer for samsung core prime ,.

User
 YR99 on Jan 24, 2015
Dear Sir, I m buy a new samsung galaxy core prime on 12 jan 2015 .on the box tata docomo free data offer, and i used already a docomo GSM sim (8266820882), and i use this sim in the samsung core prime but data offer 500mb/month for 6 month not activate on my docomo no. and i call tata docomo customer care they don't answer my problem . and i go to nearest tata docomo store they not license my problem properly . so i m kindly request you plz solved my problem soon .thanks & regards Yash, ....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - closing complaints without resolution

User
 AnilKumar1989 on Jan 24, 2015
I am user of tata photon max wifi. Company claims that it can give 6.1 mbps speed but i am getting only 80 kbps speed. I gave a complaint regarding slow speed issue in the month of October. I have raised same complaint five times from past 4 months there's no resolution at all and closing complaint without resolving it every time stating that my location has the issue. My location is also a part of bangalore but why they are stating this I don't understand. Without resolving the issue they are asking me to pay the bill for using low speed. wifi number - 9243211913 Complaint registered so far...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - company tell mi lies

User
 manoj naik on Jan 23, 2015
mera naam mangesh hai.maine naya tata docomo ka prepaid sim card kharida hai, or company offer mi 40 ka full TT.but atfer 48 hours company not given my benifits.coustmer care ko call kiya too mera 198 ki seva block kar di.kya company har naye consumer k saath aaisa hi karti hai.agar ha too muzey sim card baand karna padega.please help me....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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