Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Sons Ltd.

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
+91 42 2646 2966
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70
30
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Feedback Form

Andhra Pradesh

Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
View More Information...
Satisfactory Rating
20%
Complaints
6491
Responses
4915
Resolved
96
So far so good - The company responded to our notifications and is working on resolving complaints.
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Tata DoCoMo related photos (514)

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Tata DoCoMo Customer Care related pictures (514)

Tata DoCoMo Complaints & Reviews

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Tata Docomo — Sim card is PUK locked

 sheriefes on Feb 13, 2016
My mobile says Sim card is PUK locked, contact carrier for more details
kindly provide my PUK code immediately,
I can receive incoming calls, but no outgoing calls

Mobile No 9446797864 (TATA docomo)...
Complaint comments  Read comments Complaint category Mobile Handsets

Tata Docomo — Deduction

 neerajsahu65@yahoo.com on Feb 12, 2016
Today deduct my balance rs 100 approx and 1.25 GB data balance. I am using tata before 5-10 years, but today he deducte my balance and data inlegable way.tata service is very pure before 2-6 month.he deducted unnecessary balance 2-3 time.pls slove other then I throw tata and port a new company....
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Wrong bill generated

 Prakash Mishara on Feb 12, 2016
Hi

I am Prakash Kumar mishra my tata photon number is 9212510611 and last month when i have pay my December month bill and on same day i request to convert my postpaid plan into prepaid and also fill the form for the same in your naraina TATA store .after that i have receive a call from your side and they are saying that they are change my plan which was Rs.300 01GB unlimited and that time they give me surety that my bill not be exceed more than 300 rs + service tax then only i agree to continue to go with postpaid but now they are send me the bill of Rs.854/- so its my request to...
Complaint comments  Read comments Complaint category Business & Finances

Tata Docomo — MNP Failure.

 Wajid1019 on Feb 11, 2016
I applead for MNP from docomo to idea on 7 Feb'16. Got UPC. Submitted required documents. Got sms from docomo on 8 feb'16 saying "port in number failed at NIMS". Seeing that, i called docomo customer care and asked about port status. They said it is fine and going on. After that i called idea customer care today. They said porting failed because my documents are rejected. I asked for the reason of rejection but they didn't even replied. What is TRAI doing? The operators are giving silly reasons for rejection. Help me....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Photon max wifi connection not activated

 Sharifuddin Amin on Feb 11, 2016
Hello,

I purchased Tata Photon Max Wi-fi.
I have already submitted all the required documents to the representative.

I was promised that the device would get activated today but I have not received any message on my alternate contact number.
On entering my tata photon number in customer care (1800266121) for activation, the IVR is saying invalid input.

I don't have any mechanism to contact their customer care representative.

Best Regards,
Amin...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata Docomo — Service related call barred

 bohrih on Feb 11, 2016
Dear
My cell number is 9049033317
I have facing many problem from your service
I need an UPC code from 1900 but sms and all calls service has been banned
Those what can I do for generate my UPC code...

You can provide exellent service forPrepaid customer's they have enjoy the best experience but postpaid customers shall no more with you cause to your bored customer satisfactions

Please sell your all Tata Docomo Ltd Company and go to your home for enjoy Free hours

If you want more customers for postpaid please be prepare...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Deduct money

 Mr.hits on Feb 10, 2016
10th feb. At 12 pm my balance was smthng like 169rs.. after 5 minutes it comes to 67.90 Rs.. i dont know how thats why i call to company and ask them they are saying that ur balance is naver gone up from 100..from the date of 1th Feb.. i dont know wht to do thats why this is the only one thing that i can do......
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Balance deduction

 Lish on Feb 10, 2016
Today morning i recharged for an offer of 92 from my current balance of free tata local calls and an offer of 91 of free data pack has been activated which i dnt require.i was trying since today morning to talk to them but all the time the phone was busy and no response came from their side. after that when i tried calling from another number phone got connected and i talked with the customer care people and they refused to refund or activate the offer i wanted. so this means that it is a mistake from their side and so there wasnt any response.i didnt even got any confirmation email or message when...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Complain about 3g data pack

 Velly Pawan on Feb 10, 2016
मैं कल दिनाक 9/02/2016 को 255 रूपये का रिचार्ज कराया था 8871695554 के न पर जिसमे मुझे 2 gb डेटा 28 दिन के लिए मिला मैंने 10/2/2016 सुबह 9 बजे तक 300 mb डेटा पर 12 बजे तक पूरा बाकी का 1.5 gb डेटा कट गया क्या इतनी देर में सिर्फ नेट suffering में इतना डेटा कट गया कृपया इसकी जाच कराइये...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata — Prepaid Sim card not activated till date

 vishal chourasiya on Feb 10, 2016
I have purchased a new tata docomo gsm sim card but 3 days have been passed is still not activate. so i request you to resolve the issue immediately.
my no. is-7411869541...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Irrelevant deduction of data balance

 Urvil Kiritkumar Shah on Feb 9, 2016
My data pack was off all the time but Tata Docomo deducted Rs 131 from my balance for no reason. Date: 10th Feb 7:00 AM. When I called Customer care (10th Feb 8:50 AM), they said it cannot be refunded. This is a clear case of fraud to earn money.
I want the refund of the amount charged deceitfully....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Network problem

 Satnam Singh Gill on Feb 9, 2016
Hamare gaon (V.P.O. Babarpur, Teh. & Dist. Panipat 132103 Haryaba) me tower laga hua h phir bhi range ki problem bani rahti h . phichhale chhe mahino se yehi problem chal rhi h. apne aap call disconnect ho jati .Light hone k time par rage sahi rhti h aur light chali jaye to range bhi khatam ho jati h .hamare gaon me light kul 10ghante hi ati h. ap hamari problem solve karvaye ys hum no port karva le .
thank you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — No refund of deposit amount

 Sujoy16 on Feb 9, 2016
Hi,

I had a Tata Docomo combo plan (landline + broadband) : Account Number 920789761.

I disconnected both the services on 3rd August, 2015.

The refund policy states : "Refund or adjustment of your deposit, if any, will be processed within 45 days from permanent disconnection date."

After repeated follow-ups via email ( 1515@tatatel.co.in ) and phone, they mentioned in an email dated 29th Oct 2015 :
"We have registered your request with the reference number is 510759693 and resolution time is 07-DEC-2015 09:42 ."
Complaint comments  Read comments [1]Complaint category Broadband

Tata Docomo — NOC letter invalid

 Skattimani on Feb 9, 2016
I had pending pending amount of 1650 for Tatadocomo postpaid and i was getting getting legal notice instead of getting my bill for 1650 and finally i decided to get rid of this and decided to pay when one of the customer contacted me. I had paid 800 as deposit while taking connection so i was told to pay 850 which i did and received NOC letter from him. where it was mentioned that
Total Due: 1650
Paid:850
Wavier amount: 800
But now again i am receiving notice from them, Please help me to get rid of them. They are disgusting.
And Please find attachment of NOC letter....
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — Dive In message is stopping my other application

 abhishek bhaumik on Feb 8, 2016
All of a sudden the dive in pop is appearing and it is stopping all my applications like vedio. I see nultiple complaints from others about this but saw no sulution. Its so frustrating....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Deposit money not retain

 Shyam meishra on Feb 8, 2016
Dear sir
I am shyamal MISHRA. my tata DoCoMo mobile number was 9042022789. I had been used your services for two years & i have given your full payment but l have not got my deposit till now. Kindly request you please release my deposit amt.
Please reply.
My mail id is mshyam2611@gmail.com...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Receiving court warnings after cancellation of number

 avinash.pmc on Feb 8, 2016
Hello Sir,

Iam Avinash, from aurangabad. receiving continuous court notices after cancellation of my tata docomo number 8087822227. I have cancelled 6 months ago and every month iam receiving court notice from TATA Docomo.

TATA Docomo Executive: Mandar Kanitkar at 9028099885

Kindly, help me...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Subscribed sizzling angel scheme

 Sing Balbir on Feb 8, 2016
R/S
you are wrongly activate scheme my tata docomo No 8699797375 Sizzling Angel Rs99 I am not use any scheme please no activities any scheme my tats docomo no please
REFUND my Balance Rs99 Thanks...
Complaint comments  Read comments [2]Complaint category Banks

Tata Docomo — VAS Activation without your permission

 seearun on Feb 8, 2016
I have never opted for the buddy chat services on my mobile 66777 availing services from tatadocomo. It automatically got activated and periodically rs. 60 (for 2 months )amount is deducted. A message is displayed saying that if I call on a toll free number. I can deactivate the service. But I was amazed to know the fact that on this number options are provided to start new services but no number is specified for deactivation in the voice message. I request you to take the necessary action for the deactivation of buddy chat on mobile number. I would appreciate if the problem is timely resolved with...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Cheating in bill discount.

 Raajiv on Feb 8, 2016
On 14th Jan 2015 recived call for bill payment of Rs. 1450 and discount allowed of Rs.350. Final amount was 1100/-. But again showing outstanding payment is 350. My account no. Is 990705040 & transaction id is 201601141271909.
My cntct no is +919034556655
Need solution as soon as possible, otherwise no. will be disconnected....
Complaint comments  Read comments [2]Complaint category Unauthorized charges

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