Tata DoCoMo Customer Care
Tata Sons Ltd.
Customer satisfaction rating: 22%
Submit a Complaint
7216
COMPLAINTS

Tata DoCoMo Customer Care

Tata Sons Ltd.

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Address
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
Phone:
173
72

Additional info
Andhra Pradesh
Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
Fax: +91 90 3300 2273

Haryana
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Himachal Pradesh
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Karnataka
Tata Teleservices Ltd., Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Tel: +91 80 6668 0000
Fax: +91 90 3600 2273

Kerala
Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Tel: +91 48 4666 0500
Fax: +91 90 3700 2273

Kolkata
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Madhya Pradesh
Tata Teleservices Limited, Plot No 1, 2, 3 Kwality Globus, Permalli Wallace Compound Opp. RBI, Hoshangabad Road Bhopal - 462011
Tel: +91 75 5666 0609
Fax: +91 75 5666 0444

Mumbai
Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Tel: +91 22 6661 5111
Fax: +91 22 6791 7777

Orissa
Module A&B, 4th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Tel: +91 67 4655 0200, +91 67 4655 0167
Fax: +91 67 4655 0248

Punjab
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Rajasthan
Tata Teleservices Limited, The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
Tel: +91 14 1655 0101
Fax: +91 77 3700 2273

Maharashtra
Tata Teleservices (Mah) Ltd, 3Rd Floor, The Metropole Building, Next To Inox, Bund Garden Road, Pune - 411001
Tel: +91 90 2901 2524
Fax: +91 22 6791 7777

Rowb
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Tamil Nadu
Tata Teleservices Limited, 13th Floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Tel: +91 44 6666 2000
Fax: +91 90 4300 2273

Uttar Pradesh
East Tata Docomo, 2md Floor, K's Trident, 10, Rana Pratap Marg, Lucknow - 226001
Tel: +91 52 2655 0003
Fax: +91 90 4400 2273

Uttar Pradesh
West Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Tel: +91 12 1654 0008
Fax: +91 12 1660 5502

Bihar & Jharkhand
Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
Tel: +91 65 7669 9716
Fax: +91 90 3100 2273

View More Information...

Customer satisfaction rating
22%
Complaints
7216
Pending
5547
Resolved
297
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tata DoCoMo related photos (592)

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Tata DoCoMo Customer Care related pictures (592)

Tata DoCoMo Complaints & Reviews

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Tata Docomo — Bill is higher as compare to use

 ravikant140284 on Dec 3, 2016
Dear S/M, I suffering from last two month because my outgoing call is banned because i did not pay bill for Sep & Oct2016 due to following reason:-
1) As per communication with Tata Docomo emp. they agreed that bill is higher & there were to send revise bill of Rs.~388 for sep &oct2016. but revise bill is not received that's why i did not pay bill.
2) My outgoing is banned even than again i have received next bill which i did not use and when i complained regarding this bill than they are saying that you will have to pay this bill.
My Tata Docomo Mobile#is 9034066340
Name...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Cheating my gsm 1098 mb

 selvaraj1953 on Dec 2, 2016
RESPECTED SIR/ MADAM,
My mobile No 8148489629 I used tata docomo sim. I have above 1000 mb 24 nov my gsm expired nov 25 so I sent *123# tata docomo gsm offer they send RC 15 -120mb 2g val- 7days receivedmessage time 24nov 3-16pm. I am rc 15 nov 24 time 5-42 pm they added my balance 1000mb.Actually expired offer time 30 nov. But they washout my 1098mb 26 nov. I call 198 no response. I was continiu call 198 they attend nov28, 7-23 pm registered my complaint ref no; PSMR12258831 they said to me sorry for the mistake we will update your balance Dec 1.Then 30 nov call to me surely credit your...
Complaint comments  Read comments Complaint category Internet Services

Tata Docomo — Prepaid sim cards call details last 3 months

 Uday15 on Dec 1, 2016
Sir, my name is pooja kadam and my mobile no is 8237975706 and 6300639217 my account no, please send me my last three months of call detail work is very important to me send this email id upendrashukal15@gmail.com so please sir send me my call detail please sir my address is 158 ganesh nagar c committee jivraj ramjii boricha marg so please sir send my last 3 month call detail...
Complaint comments  Read comments Complaint category Wedding services

Tata Docomo — Bad network and worst customer complaint handling system

 AmneetGill on Dec 1, 2016
I am facing network problems with my WIFI since friday. The network
works ok for about 5-10 min and then again creatse problem. I had to shut
down and restart the device number of time and still the problem remained
same. Tried calling customer care number but could not connect to it.
Pl resolve asap before today evening.

I really want to close this connection as i am highly dis- satisfied by the service provided by you people. Firstly it took 4 days for the customer care personnel to call and talk to me for arranging engineer, then the the engineer...
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Wifi not working for acc 991226263 since 5 days

 India17041992 on Nov 29, 2016
Hi Tata Docomo team,

Our wifi is not working since 5 days
Account no: 991226263
We are really unhappy with your services. We are not even able to connect to the customer representative for once also. The toll free no provided asks 2 electronic que like Tata Docomo no and circuit I'd which we don't have.
Please try to sort out this problem ASAP, otherwise we have to look for other connection.

Regards,
Meenakshi...
Complaint comments  Read comments Complaint category Internet Services

Tata Docomo — Barring code for Incoming calls

 Mangesh Bhalshankar on Nov 29, 2016
I had activated barring code for my incoming calls but i forgot the password, now I am unble to activate my incoming to 9326093762
I had called to customer care also but they dont have any update or information regarding the same and they asked me to go to the near by store.
As per my knowledge barring code & service is provided by service provider only then how they can say that we not having any such service or update for that. Please loom into the matter and resolve the issue. Help me to reset the barring code & provide the same to me.
You can contact me at alternate no 9970972804,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Tata docomo team

 Manju Somu on Nov 28, 2016
Hi,

Dear team this is the second time i am giving complaint against tata docomo that this peoples are charging extra bill with the customers.

Last month i have given complaints with your team and i got solution from tata team. But for the month of november the same problem i am facing again.

2 months back itself i tried to port my number i got a call from tata side and offered me a 99rs plan and told i will be having 500 free min and 1 gb 3g data.

And i agreed to continue in the same network.
For the oct month i got a bill of 2000rs...
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Tata docomo wrong information

 Naveen Agape on Nov 27, 2016
Dear sir/medam this is nookaraju chittimoori from vizag… my no is 9490888581 TATA DOCOMO number today morning when I was checking my docomo latest offers by checking *123# I got a message by recharging rs 52 then got 500 Mb data for 30 days.. I recharge with rs 52 I got 100 MB data only… I think u gave 500 MB data but I got 100 MB only.. I called the customer care no for talking about this issue they cant talk and they can talk with me ugly.. I called today evening around today evening 3’o clock but they put my no in blocklist and my no is not connected for customer care executive.. they are...
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Cheating from telecallers and managers [Resolved]

 mukkannas on Nov 24, 2016
Agency name sln tele services kudlu gate bangalore 560068 this is located i above mentioned address from this office tele caller's and managers laxmi kanth 8050187544 /9036363639 simply call to customers and inform we are given unlimited data voice call in 353 /- only and collected amount and documents activated said but they said offer not activated next we getting larger bill this regard i call to tele callers they simply rejected my call silly fellows so pls i want waiver entire bill amount and i want request to u pls give suitable punishment to this agency in as per law regulations under trai...
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Tata Docomo Abusive Calls and Shameless Telemarketing From TATA Docomo Number

 RiasG on Nov 23, 2016
I have received marketing call from Tata Docomo (From 7418607334 on 18/Nov/2016 at 12:44) but i have informed them I am on DND and they should not call me ever as I have no interest. They are asking why they should not call and what is wrong. I told them to learn rules and regulation and do not cause reputation damage to such big company (TATA Docomo). From there on they abused me from different number (7010384355 on 23/Nov/2016 on 13:10). This is complete violation by TATA Docomo of TRAI rules. I request someone from TRAI to cancel the permission of TATA Docomo for giving our such connections to...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Tata Docomo — "SIM Not Registered on the Network" message received.

 Bhandarkar60 on Nov 23, 2016
Ref: SIM No.8792209979.

This sim was working fine. The same was not used for some time. Now I get the message " Not Registered on the Network" .

Please re-register the above Tata Docomo SIM 8792209979 on the network and let me use the same at the earliest.

My Alternate contact: 9481264077
E-mail: bhandarkar60@gmail.com

Lakshmana P Bhandarkar...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Unexplainable High PostPaid Fee Charged

 Jennifer Michael on Nov 23, 2016
Hi,
Name: A. Michael Raj
Post Paid Docomo No:+91. 8122358066

For the above number, I had received a message on 11.11.2016 that monthly charge is Rs.790.96/- (Screenshot of the message attached). when contacted the customer care as i had not received the bill summary in my mail or post, I was told that No bill would be provided and If the amount is not paid outgoing would be blocked as my credit of Rs.800/- is reached.

As i did not pay my amount, they had blocked my outgoing. Subsequently in a matter of 5-6 days i get a call from Docomo that my post paid...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — Voice problem in landline

 jyothi ns on Nov 22, 2016
Hi, we have purchased 3 landline phones from tatadocomo dealers.one of landline is not working properly. we are facing some hearing problems.we had contacted so many service centres there are not able to visit our office.we need it to be exchanged or repaired or new connection . please visit our office once and resolve it as soon as possible.

contact us:08065351801
Thanking you,
Kaizenat technologies pvt ltd...
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Tata Docomo — Shame on tata because of tata docomo showroom kavundampalayam, coimbatore tamilnadu

 Santhosh1220 on Nov 21, 2016
The pride and dignity of the name tata is vanishing and it is a shame to its name because of the tata docomo service center in kauvundampalayam, coimbatore, tamilnadu. I want to change from postpaid to prepaid plan, they asked to pay the rental and unbilled amount and id proof and photo to get the plan changed, they said it will be done in 5 working days, and after 1 month they did not change and the bill is raised for the next month, then after a complaint raised they asked to visit the showroom which i did and they said coolly that your documents were not sent because the personal in the showroom...
Complaint comments  Read comments [3]Complaint category Telecommunications

Tata Docomo — Recharge related

 srats on Nov 20, 2016
What is this ? you send one message to my number:7795268269 full talktime rs/- 58=58TT will come, so i recharged today with 58 rs/- . the message came your num is recharged successfully with 58/- but still the money 58/- will not come .what are you doing are you sleeping ? would you refund my money or else i want to port my number.
PORT 7795268269...
Complaint comments  Read comments [1]Complaint category Banks

Tata Docomo — Internet broadband - booster pack not activated

 Neena Purav on Nov 20, 2016
I had requested for a 30GB booster pack, complaint # 558544509 and 558574453. However, it's been 24 hours and the pack has not been activated. I have got terrible service from your employees especially Nagesh who had initially disconnected the call and then later was absolutely rude with me. If you listen to your call recordings you will know the kind of service he has offered me. I m searching already for a new service provider so tht I don't have to deal with such rude and unhelpful people. I need this issue to be resolved immediately as the speed is 512kbps and it is not helping me as I work...
Complaint comments  Read comments [2]Complaint category Broadband

Tata Docomo — About call ditales

 Rk5556 on Nov 20, 2016
Dear Sir
my name/number is Rakesh Goyal 8655524138 i want all the INCOMING and outgoing calls and sms detail of octobar and november months.Will you be able to send this to my emial id r28172305@gmail.com
i want to sea call sms and then i want to deside wether i should convert it in billing or remain in same plane because i want to reat and understand my self call charges and sms charges...
Complaint comments  Read comments Complaint category Real Estate

Tata Docomo — Detail of calls incoming & Outgoing & Sms [Resolved]

 popal on Nov 17, 2016
Please provide me my tata docomo Number 7696588280 list of incoming & outgoing calls and list of SMS period of October and November months.I submit that copy of list in HDB for loan which is applied by me.Finacial company HDB required a list of above noted requirement.So, I humbly request to you please send detail of incoming & Outgoing calls and List of SMS above noted period....
Complaint comments  Read comments Complaint category Loans

Tata Docomo — Unable to register sim to the network

 Swaathi Veeramani on Nov 13, 2016
Date of the incident: 12/11/2016

Client Number: 7200670106

I have been using my Docomo sim for a long time and has been working fine. I changed my phone yesterday and from then I am unable to connect to the network. I have tried to contact the provder thriugh e-mail but I have not recieved any response yet.

I need my number to be registered to the network as soon as possible as I am unable to operate some of the applications....
Complaint comments  Read comments [8]Complaint category Mobile Service Providers

Tata Docomo — Connectivity, Speed, Customer care

 Manish Ganvir on Nov 12, 2016
I have been facing connectivity, speed issues with the tata photon max wifi device that i had purchased. i have complained multiple times, but the only solution is do a reset and some technical person will call in 4 hours. that person also says the same thing, do a reset. even after doing this the issue remains. no connectivity, no speed.
i have tata photon max wifi for 3 months now, seriously looking to stop service to the subscription and shift....
Complaint comments  Read comments Complaint category Mobile Service Providers

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