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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - Lost internet data without use.

User
 shippu.kop on Mar 31, 2015
i am using tata docomo prepaid connection and i activated internet data pack of 1 GB but for Saturday means 28/3/2015 when i using internet the data balance it was more than 500 MB and after that my work i turned off my mobile data and remains balance displayed more than 400MB but on next day morning i checked the balance it was only about 100 MB. really i shocked while checking data bal and i lost about 300 MB in my data bal without used the internet also without using the mobile so how could it possible to lost??? really the tata docomo providers are cheating to such customers and providing hell...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Tata Photon - Closed about 2 months ago, why are you still sending the Invoice

User
 MAK1RAHUL on Mar 30, 2015
Dear Sir, About 2 months ago I have placed a request to close my tata photon account(JAN 2015), NEW DELHI, PHOTON NO 9268827214. The details are as below mentioned: But I am surprised to receive the invoice for every month till now . My Mobile Number : 9811613299 . I really fade up of calling to customer care every month to cancel my account. Every month customer care guys will say they will cancel the account, even i am getting the SMS for cancellation of account. But still the invoice is generating every month. After two months suddenly today I got a call from Tata photon office Delhi,...
Complaint comments Read comments [1] Complaint category Computer Hardware

Tata DoCoMo - unnecessary net charges

User
 ankit26thjan on Mar 30, 2015
I am a user of Tata since 14 15 months . . Many a times a have faced the same problem that iam facing now a days . . When i have used my Wi fi for surFing then how . is being connected To Tata docomo . . I can tell the timing, when I hav used my wifi . ....
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - CHANGE OF BROADBAND WIRELINE INTERNET TO ANOTHER ADDRESS

User
 Krishna Vivek on Mar 29, 2015
I am a TATA DOCOMO BROADBAND POSTPAID (8911008259) CUSTOMER.I want to change my wireline internet address to another address.Please change my correspondence address as under : D.SOMA SEKHER, # 25-8-268/A, MAIN ROAD, NEAR KURAPAM MARKET, VISAKHAPATNAM-530001. Thanking you Yours sincerely, D Soma Sekher Mobile Number : 9393263435...
Complaint comments Read comments [1] Complaint category Business & Finances

Tata DoCoMo - cheating and stealing balance

User
 Hafsa Gani on Mar 28, 2015
Hello, My number is 8871363289 . An amount of Rs.50 has been deducted from my account. I complained to CCE and he transferred the call to the supervisor and I couldn't get any help from there. and Now tata docomo people are dropping my call after stealing my money. Help me to get my amount. Please refund my amount as soon as possible. I haven't used any data nor made a call. It would be really helpful of you to return my balance as soon as possible. I have proof that I didn't use any data. When I enquired about my last data usage I got this message. Photo attached. Please...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Harrassing mentally and physically by stopping services on my mob phone

User
 Ashok Athawale on Mar 27, 2015
Just to give you brief of what is my concerns. This is my first month in tata decomo after porting from Vodafone(worst decision of my life). For porting was not stopped even after me telling executive to stop it and I do not need to move to tata docomo. Porting happened and it taken 250Rs default corporate plan which include 1G 3G data free, plan name is GSM 3G 250 IOCT Voice Data. This was without my consent . So once I got SMS saying that Usage of 1k o your GSM mobile on 7th March means after 7 days with Decomo. So I have checked my plan and immediately asked to change my plan to...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Tata DoCoMo - Call Conferrence is not available in Plan GSM_1299_UNL_Local_STD_R_Dat

User
 Siddharthangle on Mar 27, 2015
Why is the reason user can't avail conference call facility in Unlimited Call Plan of TATA DOCOMO. I am using a 1299 rental plan, which is the highest rental plan in TATA DOCOMO, but still I can't avail conference call facility. Where as lower rental plan can avail that. Why this discrepancy? I am paying for better service but I am not receiving it. My number is 7795095069, E-Mail: siddharthangle@gmail.com...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Network issue since the connection activated.

User
 karthik329 on Mar 27, 2015
Dear, Name: Karthik Prakash Mobile No: 9886234803 Address: 174 Rangaswamy Temple Street Balepet Cross Bangalore - 560053 I was customer for Vodafone since 2006, since I was in Vodafone I wasn't facing network issue but now after Tata Docomo Card activated I not able to call nor not able to use data connection, tried to raise grievances in majestic Tata Docomo outlet but they are least bother to check behalf of my compliant, if this the case I would switch back to Vodafone, I want your team to work on network enhance for better service, hope full expecting positive result. Contact...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - balance deduction and rude behaviour and wrong information

User
 lovek on Mar 26, 2015
Dear sir Tata executives behaviour is very rude. I called tata call center and executive not give proper Information and give me unwanted vas services. My calling number is 8871170717. And the Mobile number which Balance was deducted is 7415635473. I am very frustrated for unwanted value added services. Sir these guys start any services on my mobile and blamed on me. So i was so tired to call again and again to CCE. So plz do as possible. Thanks...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - convert Postpaid to prepaid still getting wrong calls

User
 sathishreddych on Mar 26, 2015
Hi, I am getting calls from tata phtotn since 1 week to pay post paid bills as I converted my TATA Photon post paid to prepaid on 27th Aug, 2014 and after that recharged (prepaid) amount also. PFA for convertion details I think, its fake call (040-67231450) . Please help on the same. TATA Photon Details: Srilakshmi tata photon number : 9246110243 of Account 918122969 ph number:8500680667...
Complaint comments Read comments [3] Complaint category Internet Services

Tata DoCoMo - regarding Huwwap

User
 Lalithya Kongari on Mar 26, 2015
Hai Sir Today I got message from tatadocomo service to this number 8977753503 that 75 rupees deducted from your balance for Huwwap on 26 March 2015 at 4.06pm.without my permisson Since this is second time happening to me .decided to complaint please check and solve my problem....
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - Outgoing Service Suspended

User
 Joy_Sarkar on Mar 26, 2015
Hello SIr, I have send around 60-70 SMS maximum on this gudi padwa to promote my business, and for that you have suspended my outgoing service? The msges were sent to my client contacts only and not random. Still if it were against your policy you should have warned first. I don't want to change my no. so please tell me what should I do to lift the suspension on my number. Thanking you. My Contact No - 8149620960...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Tata DoCoMo - Cancellation post paid no

User
 mahesh subramaniam on Mar 25, 2015
Good day, Please be informed that undersigned had a post paid connection from your good company and the Mobile number is : 9789793396. Since 18th November 2014 onward this number was not used for making any calls/not used for SMS or did not avail any other service. Also on 20th January 2015, One of your agent (PK Associates, Coimbatore) collected the outstanding amountof Rs.460/- for the said Mobile connection and issued a receipt for the same.During the payment made we informed the agents to disconnect the Post paid connection and they agreed to disconnect the connection and also clearly...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Refond my balance

User
 8093606144 on Mar 25, 2015
Res Sir, I am costumer of tata docome in my mobile no-8093606144 on dted. 17 mar 2015 at time 06:21 am, My Main balance to cut down in Rs 45/- . So i calling in your costumer care Number 198 . the costumer told you activated in one sms pack i told can't activated any sms pack then costmer told i cant refond in your balance. So I Request Refond my Cut of Rupees....
Complaint comments Read comments [2] Complaint category Education

Tata DoCoMo - Very low speed on tata photon wifi max

User
 mishra.samadhan on Mar 25, 2015
I purchased tata docomo wifi max at Bolangir, Odisha and from the day I purchased it I am getting very low speeds. The maximum speed I have seen is 0.075MBps. I called the customer care but instead of resolving the issue the executive started arguing that .075 MBps is equal to 759 KBps. I am really very disappointed with the service and feeling like I have been cheated by tata docomo.My Tata Photon number is 9238651530....
Complaint comments Read comments [2] Complaint category Internet Services

Tata DoCoMo - Tata Docomo & Photon – Legal Notice for disconnected number

User
 rajesh_nich on Mar 24, 2015
Hi Sir, I am Rajesh N, and customer from Tata photon plus (TATA DOCOMO No – 09243531340 and Account Number – 918592755) for year 2013 and requested to disconnect the plan due to the bad service and connectivity by going to Bangalore main office (travelled nearly 10 kms), by not doing the same they sent us to pay monthly bill till Mar 14, so we requested them to block the number and sent an email (through corporate email id) by asking details what’s the reason on sending bills? After that I didn’t get any response from them or even no bills but now nearly after one year sent an legal...
Complaint comments Read comments [2] Complaint category Broadband

Tata DoCoMo - balance deducted illegally

User
 anushan on Mar 24, 2015
Hello, My number is 8147733557. An amount of Rs.99 has been deducted from my account. I complained to CCE and he transferred the call to the supervisor. He credited only Rs.30 and said remaining amount will be credited within 24 hours. But I did not get my money. Now tata docomo people are dropping my call after stealing my money. Help me to get my amount....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Not able to make std landline outgoing

User
 garg_ankit on Mar 24, 2015
my docomo number is7411491179. whenever i tried to talk customer care call used to disconnect. And i am not able to make call again, call after sometime, and not connecting to customer care. Very bad service. Not able to make std landline outgoing, they are not providing solution. help me please...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Always Network problem

User
 iqbal@zafar on Mar 24, 2015
Dear I am old user tatadocomo my tel no 9031412970 we like tata doco mo but we all tatadocomo user are facing lot of networking problem we are not complete call in this Aria here are very big population in this aria lot of student and boys hostel and also polytechnic Collage, Pls Arrange A tower in this aria for better mobile canactivity networking...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Irresponsible service

User
 naveenramesh77 on Mar 24, 2015
Hi, Tata tele services have sent us a notice regarding the net balance. But when i saw the notice i was shocked that the photon number did not belong to us .So i went to head office and saw all documents and the shocking things were. 1)THE PHOTO THEY REGISTERED WAS NOT MINE. 2)THE ADDRESS PROFF (ELECTION CARD)WAS DIFFERENT FROM BILLING ADDRESS . THE ADDRESS PROFF HAD DIFFERENT NAME AND THE PHOTON NUMBER WAS REGISTERED IN DIFFERENT NAME EVEN PHOTO IN IT. 3)HOME VERIFICATION WAS NOT DONE. But the person using this number in our name . So I request to take serious action against them. Thank...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

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