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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - wrong deduction of balance from main account

User
 gauravnickkk on Dec 20, 2014
My cell number is 7417971829. I made a recharge of rs 298 by which I got rs 250 balance and 1 GB data.On 19th December about rs 225 from my main balance is deducted. When I called customer care that and told them that even at that time I'm left with 11MB usable data they told me as I have used chargeable sites that are "facebook and whats app" this deduction is done. Now can you please tell me from what time and day Facebook and whats app started charging?? And why still I was left with 11MB I have been charged rs 225?...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Tata Docomo Post paid connection closing

User
 Krishna G B on Dec 19, 2014
Hi.. I am Krishna. I have taken Tata Docomo Connection number : 9030089679. On first day of calling, I have experienced a bad service, because I am unable to listen other side voice clearly and even 2G net is also not working as other networks do good. I have experienced till as same for one week. So I decided not use this network. After around 15 days I have received A bill for payment around Rs.150. I decided not pay and i called to customer care that i was not using your network so disconnect it. They asked to pay money. I told them that I did not use it for valuable calls and net (that was worst...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - unwanted deduction from wap .

User
 htiwari on Dec 19, 2014
Hello Sir My name Himanshu Tiwari having number 7276496281 I was using internet day on 19 th dec14 I got an msg from HUWWAP 75 RS IS BEEN DEDUCTED I called 198 they said call on 121 ...I tried 121 many times but could not reach to customer service agent & all d time I tried 50 paise is been deducted from main balance...I don't want such service to be activated without even notifying me before deduction from main bal...kindly look into it & I want my money back ....
Complaint comments Read comments Complaint category Other

Tata DoCoMo - Tata DoCoMo - wrong billing on post paid connection

User
 Kowshik Tumkur Simha on Dec 19, 2014
Hi, i am using 9844462112, 299/- plan of TATA DOCOMO, recently in the months of November December, 2014 bill they have charged Rs. 35+35+35+35 by saying that you have downloaded game and activated BFS Service, and such games/ services was never downloaded or activated by me. i want the resolution to reduce the said impugned charges added in my bill....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - customer care carless to speech

User
 naveenchandar on Dec 19, 2014
My mobile posspaid number is 7200662007 i have to before one month one problem my corrent plan is 899. my new plan Is 199 change to plan not respones to customer care.yester day only minimum 6 call in customer care no respanes to customer pls my network to change pls help u....
Complaint comments Read comments [1] Complaint category Law & Civil Rights

Tata DoCoMo - Reg_ balance detected unnecessarily:

User
 Kansuh on Dec 19, 2014
Dear sir/madam, am using TATA docomo under number:7845949395, usually i will recharge for 150 rupees. many times nearly 100 rupees from main account balance was detected which makes me very much frustrated. our entitre family using TATA docomo for long .We contacted customer care for this issue but they saying some reason for the detection. We didn't activate any plans. Just for speaking only we are using tata docomo network If the detection continuous in further, our entire family and relations will plan to stop using TATA docomo network...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - BIG SCAM/FRAUD AT TATA DOCOMO PHOTON PLUS 9 MNTHS ADVANCE RENTAL PLAN

User
 Laxmikanth Gondle on Dec 18, 2014
I had purchased Tata Docomo Photon Plus Dongle by paying Rs.5, 000.00 towards the 9 months Advance payment through the Tata Docomo executive Natique Ahmed, Hyderabad which who had collected the amount on behalf of one of Mr. Kalyan, Hyderabad in March 2014. But to my surprise I started getting bills from first month usage, and I had contacted the agent Natique Ahmed (08143417624 & 8099514145) who is referred by Kalyan (9030099552) his Manager at Madhapur, Hyderabad), who informed me that they have some technical issue with the system and the bills are getting generated and it will be fixed,...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - misguiding customer and not refunding after proving.

User
 Amit Hirve on Dec 18, 2014
Dear sir, myself amit hirve using tata docomo 3g data card having number 9028790433. i had recharged my data plan of rs. 850/- on 17/12/2014 after receing continious message while checking balance saying 'Add unused data (only 2G+2G & 3G+3G) by recharging before Validity' and after recharging as per their message, balance data of 2.5gb unused data was not carry forward to my next recharge.after contacting customer care only word i hear from customer care executive and his supervisor is just "sorry" we cant refund or carry forward your balance 2.5 gb data.(ref. no. 2009279815.dated 20/12/14) ...
Complaint comments Read comments [2] Complaint category Internet Services

Tata DoCoMo - Tata Docomo cut my balance for Model Video Club

User
 PrinceSachdeva on Dec 18, 2014
Today A message showing (ModelVideoClub is activated at Rs95.86 for 30days.Bal:Rs1.00 at 18-Dec-14 13:12.To stop, Dial or SMS STOP to 155223(Free)) I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is 8109305805.from Bhopal My email id: prince.sachdeva84@gmail.com.I hope resolve my Problem as quickly....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Tata DoCoMo - Continued harassment by Tata Docomo even though registered on DND.

User
 Adip Chatterjee on Dec 18, 2014
I have been severely harassed by your service even though i am a DND customer. My number is 9225652100 and this number belongs to the region Rest of Maharashtra & GOA. My plan is Unlimited calling @899 and this plan has no separate services (SMS, Data) plan included. This is purely a voice calling plan. Since last 4 months i have been severely harassed by TataDocomo team where i am receiving SMS of bill payment junctions available across city every day. The harassment has gone to worst as every alternate day the same SMS gets repeated and my SMS inbox is almost full by that. Lots of conversation...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - TATA DOCOMO 3G FRAUD CHEATING

User
 sclose11 on Dec 17, 2014
TATA DOCOMO 3G FRAUD CHEATING I purchased Tata Docomo 3G plan Rs. 1250/ - per month 30GB plan (Mobile number: 74057655081) from Shahibaug Store in Ahmedabad on 6th December 2014 from salesman – Mr. Akash Rana (Mobile number: 8460267279). I have a Huawei 3G UNLOCKED Idea dongle and he assured me that Tata Docomo 3G SIM plan will work with this dongle. He charged me Rs. 300/ as activation charge and Rs. 50 for SIM Card. When I tried to use the 3G SIM with dongle at Office, it didn’t work as there was No Network i.e. no reception at my office. I also tried using 3G service on my mobile...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - My number blocked because of id verification

User
 8718nidhi on Dec 17, 2014
I am using this (9719566010) number from last 7year and may be shopkeeper submitted someone else id instead of mine and now my number blocked by company.I want to restart my same number on my id kindly start my number as soon as possible because this number is important for me....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Churn out fee on my previous account

User
 Shravan Mucha on Dec 17, 2014
I have used Photon from until Aug, 2013 and paid all the bills/charges ontime. Tata Docomo Photon Plus: Phone Number: 9246822403 I had to move out of country and thus raised a cancellation request as below, which is processed sucessfully and all dues paid. Cancellation request Number: 375896437 (raised on 16th Aug 2013) Billing Cycle Ends 18th Aug After a month, I was sent another invoice which says I'm due Rs. 1460 Attached is the bill of my previous account# 918596695 which is generated after closing of account. Charge in the bill says: ChurnOutFee0-6m Rs 1299 - 31/08/13 +...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Endless Music Service Activation

User
 Gauri Khandekar on Dec 17, 2014
My Number : 8976338705 The service provider has automatically activated the "Endlesss Music" service on my number without my concern. They have deducted my 32 rupees. Please help me get my money back . I have decided to change my Service Provider ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Unwanted deduction of money

User
 donald.mkm on Dec 16, 2014
Dear sir, My name is Donald my tata docomo prepaid number is 8050333868 yesterday (29-11-2014) night suddenly rs. 25.45 has been deducted from my account and today morning i got a message quoting "Unlimited at 75 is extended at Rs 25.45 for 11days.Bal:Rs1.01 at 16-Dec-14 22:12.To stop, Dial or SMS STOP to 155223(Free)" from "TA-HUWWAP". I didn't activated any such service, this is the second time happening to me previously in similar case i lost rs.40.5 but it got refunded after i submitted a complaint here . Please suggest me a solution to get my money refund. As a customer this kind of experience...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Force activation of VAS services

User
 tanveer2u on Dec 16, 2014
Very bad experience with Tata docomo VAS services. Repeated requests to deactivate these services but still it gets activated again & again. Even after their agents confirming that these services are deactivated they get activated again. They refunded the amount but initially was putting blame back on me. However the auto activations continued, it looked like they do not have control over their systems. Shocking part is that they suspended these VAS services for 90 days but still it got activated after couple of days. I lost Rs 48 because of Endless music auto activation which they refused...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - miss selling of product

User
 deepak sahu on Dec 16, 2014
9090264267 is my mob.no.by ivr portal i was being informed that by recharging rs.148 i'llget 132 talk time and 1 gb data balance for 30 days.regarding that got a msg also.then i recharged with rs.148 after few min. and i got the talk time of rs.132 but suprisingly instead of 1gb data i only 500 mb data.then i called to 198 no. and spoke with your executive but he was unable to solve my problem and i am unsatisfy by your poor service....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - lost my 99.0₹ from Value Added Service

User
 dhanushx11 on Dec 16, 2014
Today A message showing (ModelVideoClub is activated at Rs99.0 for 30days.Bal:Rs21.69 at 16-Dec-14 15:12.To stop, Dial or SMS STOP to 155223(Free).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is 7736682547.from Kerala, Pin: 685566 My email id: dhanushx 11@gmail.com.I hope resolve my Problem as quickly....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Unused internet charges

User
 Praveen Roylawar on Dec 16, 2014
My tata docomo Postpaid Number is 9028106089. I got November 2014 bill Rs. 642. My rate plan is 299 + 99 (750mb Internet). I stopped my Internet uses which was 645mb on 23/11/2014 by inquiring my current uses to tatadocomo representative. Further 12 days i didn't use the Internet service to stop over exceeding of data. but now they are saying that i used 777 mb of data so they charged me extra. i inquiring about how data got exceeded when i stopped using it when it was 645mb then the person repeatedly telling system showing exceeded data. They are not even bother to look at last conversation and...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - 3G issue Mo.no. 8439032333

User
 Yash Guptaa on Dec 15, 2014
These are the messages which I received while lodging complaint. DOCOMO|Dear Customer, service request noPN3G12017126was resolved on04-NOV-14 Hi! Your ref no. PNR2012404530 for Prepaid Network Related has been processed on 11-NOV-14 . Thank You Hi! Your request for Prepaid Network 3G has been registered with us with ref number PN3G12017126. We will revert to you by 04-NOV-2014 09:28 AM. Thank You. I don't get proper 3G signals. I have complained many times but no follow ups from Tata Docomo side Also the Appellate authority secretary Miss Shweta Arora is not responding from some...
Complaint comments Read comments [1] Complaint category Internet Services

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