Follow us
Log in        Register
     
 
Tata DoCoMo Logo

Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
Go to Tata DoCoMo:    Twitter  Facebook      

Tata DoCoMo Complaints & Reviews

Tata DoCoMo - Greet pack activated without any knowledge

User
 narebhav on Apr 17, 2014
Iam having an docomo gsm network and my Mobile no is 9042752063 dated 15.04.2014 at 4 28 pm i got an msg that an greet pack is sctiveted but i didn, t do any activation on my mobile When i called to CC they said you called only we are activated but they said time i did n, t call any mobile no to docomo When i told about this they said there is no refund system in DOCOMO

Kindly do the needfull do refund the amount which was deducted an amount an rs 45/-

Regards,
S.Naresh...
Complaint comments Read comments [2] Complaint category Business & Finances

Tata DoCoMo - Unfair Charging

User
 pratiksbhansali on Apr 17, 2014
I am Pratik Bhansali from Pune. My Tata Docomo mobile number is 8087233361. I have a net plan activated with above 1700 mb data still balance.Last 2 days (15 and 16 April 2014), I happened to download a couple of videos from a site m.vuclip.com. But I was charged INR 22 and INR 50 by tata docomo on these days inspite of having a net plan. It is nowhere mentioned on the site that this site is chargable. Also according to TRAI regulations, I must be notified in advance by docomo before charging me, which docomo didn't do. Also, I had requested for last 4 deductions before and after i was charged....
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Roaming Free plans

User
 shakeelaSharif on Apr 17, 2014
In the site "http://telecomtalk.info/tata-docomo-launches-national-roaming-and-free-incoming-call-plan-for-rs29-and-rs152/108692/", they mentioned that 61 Rs plan is roaming free plan.After that I recharged with that plan. Then I came to know that 62 Rs is roaming free plan, not 61 rs. Why they are providing wrong information in the site??...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Please stop Flash Messages

User
 Yakub Pasha on Apr 16, 2014
Hi I am using Moto G handset. My TataDocomo Number : 7276469083 . I called TATA Docomo customer care to disable the flash messages. They said that they activated DND. But I dont think the flash messages will be stopped if DND activated. And I dont find a setting in my handset to deactivate them. Please look in to this issue. My Internet get disconnected every time a flash message pops up. Very irritating. Thanks in advance....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - there is person who talks vulgar things

User
 rsrout on Apr 15, 2014
i frequently recieve calls from a number n he speaks nothing but plays some vulgar audio. he has been harassing me like this since 1 month or two. i want this number to tracked n i want to know where it has been used last. the number is 7205571523....
Complaint comments Read comments [1] Complaint category Schools

Tata DoCoMo - Unprofessional Customer Care.

User
 bejoy antony on Apr 14, 2014
I've recharged my phone with a GPRS Pack of 159 in the evening, with a data balance of 1.25 GB and post that I was not able to connect to the internet. I called the 198 number 09:46 PM on 14th February for an Internet connectivity issue, I got connected to an associate named Aswin and since he could not give a resolution he transferred the call to escalation team and it was attended by Antony, Even he could not help me or give me a resolution and was trying to get rid of me from phone. After speaking about 10 minutes for no reason he told me that he is transferring me to another department and without...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Tata DoCoMo - initial pin

User
 yeswanth rao on Apr 14, 2014
Hi Sir My DoCoMo Number is 7842865646 And i Lost my Password. I click forgot password link and provide the Mobile Number and click continue. But it shows 'Dear Customer, you have not changed your initial PIN. If you have forgotten your PIN, please contact customer care at 121 (Post-Paid & Pre-Paid) to receive new PIN' please help me sir my e-mail id is nyesrao@gmail.com Thanks advance...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Bad speed connection

User
 maddy666 on Apr 12, 2014
Horrible speeds. My biggest problem and nightmare. I am a big fan of Tata, but, they've got to atleast take a complaint. The guy at Customer care says, i'm busy, call back later in two hours. This guy got some guts. I hope they monitor the communication of these executives. Anyways, simple complaint, but they haven't solved this problem for the past 4 years. I've complained to them personally 5 times. No more patience....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Doubt about recharge.

User
 Akamboj on Apr 12, 2014
I have doubt about recharge of 222, 253, 499 and 501. Recharge of 222, 253 and 499 is visible at Tata Docomo site for Tamilnadu region, but when I try to recharge it, it says this recharge it not for your region. Please clarify about these recharge coupan. Recharge of 501 does not exist on site, but when I called customer care they informed it exists and by dialling 123 on my cell, I can check this rc501 exists. Could you confirm about these recharge and how can I get these recharge ? online or through retailer ?...
Complaint comments Read comments [3] Complaint category Other

Tata DoCoMo - no internet balance with 253...only talktime

User
 gawadepatil on Apr 10, 2014
Case Details : I recharged my DOCOMO number 9272321932 with Mrp.Rs.253 having offer full talk time..N 1GB 3G data...on 9-4-2014 .. Got talk time but no 3G net balance...yet waiting for 1GB data or Rs.153 which I additionally used for 1GB data, due to non receipt of data Balance. As I was having urgent work on Internet....
Complaint comments Read comments [2] Complaint category Internet Services

Tata DoCoMo - Incoming call bar -reg

User
 saravanan5383 on Apr 10, 2014
Sir
I have used Mobile no 9176923262 last two as Vodafone
post.last two month I change to your network. Due to unbilled of last Vodafone
bill temporary out going call bar by you.next day paid full amount.now incoming
call was barred by you since last ten days Due to this l sufferedlot.approach your 198& near by your show room but no solution by you.
kindly escalate to your higher official for my remeady. Please do make fast because lot
of person I missed still now


Regards.
A.Pachaiyappan
9940927026...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Wrong money deduction

User
 Manvendra Lodhi on Apr 10, 2014
I have recharge my tata docomo sim with the below plan on Apr 2, 2014

3G SmartLife Plan
Rs. 253
Get 1 GB 3G Data, Talktime (Rs.) 222.5,
Validity: 30 Days

On Apr 9, 2014, I have my balance as following:
Talktime (Rs.) 181
3G Data: 22 MB

But when I use the net on Apr 9, 2014 at 08:42 PM, the service provider deduct my talk time balance instead of my 3G data balance for surfing the network....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - need account initial password

User
 robin thakur1703 on Apr 9, 2014
Hi Sir My DoCoMo Number is 8699407572. And i Lost my Password. I click forgot password link and provide the Mobile Number and click continue. But it shows 'Dear Customer, you have not changed your initial PIN. If you have forgotten your PIN, please contact customer care at 121 (Post-Paid & Pre-Paid) to receive new PIN' please help me sir my e-mail id is 'aarohikanwar03@gmail.com"' Thanks advance...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - unauthorized charge for sms TM DEAL

User
 sachinverma.kec@gmail.com on Apr 9, 2014
Sir i am tata doco consumer my mobile no is 7417261426. i have recharged for 250 rs and get a balance of 220 RS.on 3 april 2014. The company give me a meesage of TMDEAL and cut 5 Rs from my ballance . It continuosly give me messages and cut my balance even I complaint them to stop this service but they cut 120 rs from my account ....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Providing false information and activating plan without customer awareness

User
 shreelekha1989 on Apr 9, 2014
I want to commence a complaint against TATA DOCOMO, Chennai. Yesterday I had chat with their representative about my plan status in my no 8015248988, they gave me several pack details. First they told me 38rs sms pack has been recharged in my no. When I opposed they told me 22rs ISD pack has been recharged. Then when I did not agree, they again changed their converse and told 61rs roaming pack has been recharged. I have not done any such recharge of 61rs roaming pack neither in online or offline mode and neither have I received any confirmation message for 61rs recharge. So money has been reduced...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Completely Unacceptable Behavior

User
 Neetu Vilas on Apr 8, 2014
I had a photon Account No 9223795235 with Tata Docomo & had been facing problems with the photon connectivity since the month of Sept 2013 for which I made repeated no of calls & complaints to the Photon call centre, following which I even had a technician visit my home, every time I called up the Customer Service I got an assurance that it will be resolved however it was more than 2 months & there wasn't any resolution. The reason they gave me was that there wasn't a network tower nearby due to which there wasn't any connectivity. I fail to understand till today that Andheri (west)...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - getting irritating calls from 7207365348

User
 mani_24 on Apr 8, 2014
am using airtel mobile :8870433072.am getting call from unknown number 7207365348 more than 50 times per day.i was blocked tat no in my phone.but i got missed call alert more than 20 times per day..if i call that number..he just picked up and keep silent...in night time he called my ph no..and heared busy tone.he called my friend number who r closed to me..they are also getting irritating about tat.am always hearing beep sound while talking with other.ie he called me tat time also..i called customer care and they said u just block the number or else go and complaint police station. Airtel...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Tata DoCoMo - Balance deduction by Tata Docomo gsm (Mobile number 9760608675) [Resolved]

User
 syedmohdmasoodali on Apr 7, 2014
Respected Sir,
I want to inform you that I am customer of TATA DOCOMO GSM of mobile number 9760608675, approx. 120 RUPEES deducted from my mobile on 4 and 5 April 2014. I was checked my balance on 6 April then approx. 120 rupees is deducted. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you USE INTERNET service and this will not refund you then I told him that INTERNET PACK already activate on my number then they told me wait I will check then he told YES YOU HAVE INTERNET PACK, but now balance not refund to you.
Actually this balance is wrongly deducted...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - Regarding internet data plan

User
 JAGDEEP7 on Apr 7, 2014
Sir,

I have recharge my mobile no. With 3g data pack, after using somedays 3g service; i recharged my mobile with a promo code wich enable me to 100mb 2g data for 3 days, but after three days my old 3g data also finished by company, now i hv complaint how can a company delete or remove previous data balance,

Regards
Jagdeep...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - unwanted Dive in now flash messages--are frustrating

User
 crazy.crazy 1987 on Apr 7, 2014
I am getting repeated unwanted Dive in now flash messages.which they wont go out and are comes once after another continuously which makes me frustrated.these flash messages irritates me while i am messaging . if we touch this messages by mistakenly it will charges as these flash messages comes suddenly while we operating our cell phones normally .I have also contacted customer care, they also do not known proper solution to stop flash messages this made me more bad opinion about tata docomo. Please stop flash messages.I hope you will do it...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Share with Others

  
  

Recently Discussed
16 minutes ago
Tata DoCoMo
Balance Deduction
1 hours 56 minutes ago
Tata DoCoMo
Greet pack activated without any knowledge
17 hours 49 minutes ago
Tata DoCoMo / Prepaid
Call Details
20 hours 42 minutes ago
Tata DoCoMo
Unfair Charging
20 hours 48 minutes ago
Tata DoCoMo
Roaming Free plans