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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - About deduction from my Tata Docomo No. 8149222642

User
 ganeshakirve on Jul 26, 2014
Dear Sir/Madam, Rs. 90+ balance deducted from my main balance on 24 July 14. I had called to customer care, then they tell me that, balance deducted for net browsing. But around 8 MB data balance in my account, then how tata docomo can deduct main balance? also I called on 25 July 14 approx 11.45 pm regarding same, then customer care executive told me that, your balance will be refund in next 3 hours, but till time I have not received the same. Therefore I called once again to customer care at 11.55 am and now they telling, deducted balance is unable to refund even free data is balance. and...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Post to prepaid Migration for my Tata Docomo no

User
 9JASSI on Jul 26, 2014
I have given request for Post to prepaid Migration for my Tata Docomo no 9216209042 on dated 9/7/14 but till, date not getting any response from your side. kindly help to convert my No from Postpaid to prepaid else i will not be responsible to any exceed of bill from the date i have requested for Migration. this clearly shows negligence from your side. if my no will not be transfer then i will move to consumer fourm for same Regards Rakesh maheshwari 9216209042...
Complaint comments Read comments Complaint category Telecommunications

Tata DoCoMo - unwanted service through dive in

User
 shrimathy on Jul 25, 2014
My phone no is :7845726721 (Tata Docomo). A unwanted Service called "diet plan" has been activated automatically on my phone on 25nd July'14 and Rs. 22.08 has been deduct for the service charge without my intervention. I wonder that how this kind of service gets activated without user requirement or without their needs? Also when I call to cust. care they said that I had to call them within 24 hours to refund the amount, but that time I did not has any balance left in my account .This is not the first time that this kind of services gets automatically activated. This is one kind of cheating by the...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Regarding my sim balance

User
 DILIPSINGH on Jul 25, 2014
sir,
I am using TATADOCOMO PUNJAB SIM, MOBILE NO-7696337726. ON 19 May 2014 in my sim has 500+ MB data and Rs 713 main balance. On that day afternoon i used my sim for net surfing and data downloading, after surfing I checked my sin balance and found Rs 00.00 and 11 MB left data. at that day I called TATADOCOMO customer care about my balance they told me to you have charged Rs 713 for data downloading then I told them if my sim has 11 MB data left for downloading how can you charged me Rs 713 for data downloading, they replied me you have charged correct from company side for data charge...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Unwanted service activated automatically without any intervention

User
 shibasish9231 on Jul 25, 2014
My phone no is : 9433344732 (Tata Docomo Prepaid). A unwanted Service called "MPP" has been activated automatically on my phone on 22nd July'14 and Rs. 21 has been deduct for the service charge without my intervention. I wonder that how this kind of service gets activated without user requirement or without their needs? Also when I call to cust. care they said that I had to call them within 24 hours to refund the amount, but that time I did not has any balance left in my account .This is not the first time that this kind of services gets automatically activated. This is one kind of cheating by the...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Tata docomo photon postpaid bill

User
 parvati0209@gmail.com on Jul 25, 2014
I have closed my modem connection on 19 june and paid last bill at that time only. Still I got bill in this moth and it is showing previous bill also not paid. This is not acceptable.Please look into this ASAP.
Also I have not used modem after 19 june as it is cancelled by docomo. My tata photon number is 8087000673....
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - restricted my outgoing call without solving the issue

User
 arunkumarrov@gmail.com on Jul 25, 2014
I have loged complain regarding my bill they deactivate my data plan and didn't inform me and generated the bill of 2300 Rs even I am using 899 unlimited plan and after generating the bill without informing me they barred my outgoing calls then I call and ask them to activate and gave me complain number and said it will be solved by 28th your issue will be solved but before that again they barred my calls again I call and the they activate and next morning again they barred n now I am calling they r saying every time ur call will be activated in 2 second but stlill I am unable to call my clients...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - regarding activation of sim

User
 J Ravi Shanker on Jul 25, 2014
Dear Concerned, As i have taken Sim on 21.07.2014 still today Sim has been not activated. I have contacted several times to your executive bus there is no reply, Kindly let me know weather my sim will be activated or not . Sim No : 525211028874291 Form no : 8520101622432 & 33 Name : J Ravi Shanker Contact No : 9603141257 / 8885502495 Kindly response to my Query...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Extra bill of Data usage for postpaid Sim

User
 Jals on Jul 25, 2014
Hi, I am using mobile number 7276515050 of post paid sim.I got call from Tata docomo customer care about data plan of Rs.125 for 1GB data of 3G.After activatation this plan I got message from tata docmo that you have bill of Rs.1000 next day Rs.2000, day after tomarrow .Rs.3000 .. After 10 days I got mesage about bill Rs.8000. I called customer care and clarify that I am using this net for gmail in mobile with limited usage, why I get such huge bill.But Customer Executives doesent know reason.she told me to wait till month end bill.So I told her that please deactivate my plan for this monthend...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Tata Photon No.9241158224 not working please return back & refund my money

User
 Ratan chandra Biswas on Jul 24, 2014
Sir. I have taken Photon Max for domestic purpose data card from your TATA DoCoMo Yelahanka New Town on 10th July'14 after assurance me for better service but it is not working at all. I have given complain on 10.07.2014 vide compline No.423556291 against my data card No.9241158224. your customer care does not reply properly they have taken time up to 20.07.2014 on 20.07.2014 they send me sms that signal not come properly please use this device other location if not satisfied and your complain is closed. You are requested to please return back my Photon No.9241158224 and return back my...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Balance reduction for free data usage

User
 raj_ch2002 on Jul 24, 2014
Hi, this is the conversation i had with your support executive. {Sandeep}Hi Rajesh Reddy . You are on line with Sandeep . How may I assist you? {Rajesh Reddy}Hi {Sandeep}Hello. {Rajesh Reddy}my mobile amount of 79 is gone just like that {Rajesh Reddy}my data is showing still 2mb present {Sandeep}Would you like to have this information for the number 80502***** ? {Rajesh Reddy}yes {Sandeep}Please confirm the exact date and time of deduction? {Rajesh Reddy}today {Rajesh Reddy}just 10 mins back {Sandeep}Let me check details and provide the same. {Rajesh Reddy}ok {Sandeep}As checked...
Complaint comments Read comments Complaint category Internet Services

Tata DoCoMo - Continious Speed Problem

User
 akhlesh on Jul 24, 2014
My Tata photan no is 9225509931, I am facing continuous speed issue with Tata photan plus connection and this is happening more than 8 months I have logged multiple complaints (15 March2014) :405402649 and recently (22 July 2014) : 424823773 and every time my complaint get resolved as there is utilization issue at Tata Photan Site and they will going to add new site, I am hearing this solution since Dec 2013 still there is no progress. This is really very worst experience I faced with Tata Photan, If they are not capable to serve please tell your customer better they close tata connection and...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Regarding online recharge

User
 Sandesh Chougule on Jul 24, 2014
Dear Sir, I have recharged with Rs. 255 on my data card no. 8871455925. The first recharge failed with debit of Rs.255. Pls give me back the amount. Herewith find SBI online account statement. Thank in you advance for your cooperation. Regards, Sandesh S. Chougule...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Withdrawal of Photon+ service with information.

User
 aniljakhad on Jul 24, 2014
I am a customer of Tata Docomo Photon+ prepaid (9234891077) since November, 2012 in Bhagalpur, Bihar. For the last 3 days, I was not able to avail the services of Photon+. On asking the customer care executive, I have come to know that the service of Photon+ has been withdrawn from Bihar. This withdrawn of services before any prior notice in prepaid service left me in loss of my balance....
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Balance deduction (122 rs)

User
 Paraslookscool on Jul 23, 2014
I use tata docomo internet pack when i m using my internet pack company did not inform me by message. (Like your pack is ended) then when i talk with customer care they did not give proper response and Disconnect my call. please solve my problem. ASAP Contact no. 7876998999...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - mnp request is rejected

User
 avinash2808 on Jul 23, 2014
i applied for mnp of my number 8092402400 form docomo to airtel with upc code TB128748, but airtel customer care said that your request is rejected by tata docomo. and airtel give me the acknowledgment for this. so please grand my request...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - WIFI service is not working, frequently dropping

User
 Malati07 on Jul 23, 2014
Hi,

I take a connection recently with TATA photon for WIFI in moth of June 2014 but there connection only work for one or two week after that i am facing serious problem of network dropping and speed also not good. so i want to disconnect there service and want my money refund however they are not taking there data card back and not refunding money as per there advertisement and sale agent there service is not working but still not want to take there product back and still in market daily giving new connection with false promise to consumer.

When any new product lunch...
Complaint comments Read comments [3] Complaint category Other

Tata DoCoMo - Tata Docomo deducting my money for a Games Club subscription without intimation

User
 durgasuresh on Jul 23, 2014
a message from Tata docomo showing - (Gamesclub is extended at Rs. 53.86 fro 17days. Bal:Rs1.00 at 23-jul-14 10:07. To stop, Dial or SMS STOP to 155223 (Free)) I have never subscripted for this, But money is deducted without intimation. .Pls Tata Docomo stop the Gameclub subscription which i never subscripted before & give a refund for my stolen balance money. My number is 9248176284..from Hyderabad My email id: sureshec127@gmail.com Hoping for a solution at the quickest....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Tata Photon Max Wifi not activated

User
 Harikrishnan Sreenath on Jul 22, 2014
I have purchased a Tata Docomo Photon Max WiFi from Tata Docomo Online Shop (shop.tatadocomo.com) on 11-7-2014. *MY INVOICE # :EC0110026135* I received the device on the 14th as prompted. I have been trying to get my Photon activated ever since then. Its a sad state where you have to spend 1 hour min each day to talk to the customer care to have this activated. It took me a couple of calls to get the cutomer care number where i can talk to the executive to speak my problem. As i have not received any messages from Tata Docomo, i couldnt connect to the activation service where it asks to enter...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Threatening call from a tata docomo number of tamilnadu circle

User
 Jayatra Cs on Jul 22, 2014
Here I am due to an unwanted call disturbing me from last 2 days. Even they threaten me over the phone using slang. I want to make an complaint against that number and want to stop them. I also make an complaints to local police station also. The disturbing number is of TATA DOCOMO from Tamilnadu circle and the number is 7845439170. Waiting for a quick and positive response....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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