Tata DoCoMo Customer Care

Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
Satisfactory Rating
1%
Complaints
5891
Resolved
50
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Tata DoCoMo related photos (451)

Tata DoCoMo Complaints & Reviews

Tata Docomo - They finished my balance and not listening my complaints

User
 tatadocomo420 on Aug 30, 2015
My number is 8950076550. They have finished my balance and customer care is saying we don't have this number in their database. I am fed up with their cold response. They are not helping me out. As you can see it was the recharge of rupees 54. with many hrs. of talktime. validity 10 days. tata docomo is 420 company....
Complaint comments Read comments Complaint category Telecommunications

Tata Docomo - Unable to change the postpaid plan to prepaid plan

User
 Saip on Aug 29, 2015
Sir i am having tata docomo postpaid plan. Due to excess bills i am getting through this plan. I requested koramangale tata docomo care centre to convert it into prepaid. They toldthat first you clear the entire bill.After wards we change it to prepaid. They have given one prepaid application form. But the difficulty is before changing it to prepaid we have to sent request to toll free nos for registering the request. So many times i tried but nobody picks up. Is it so difficult to the customer to change the plan.Iam vexed up with the the way they treat the customers. Please see that my postpaid...
Complaint comments Read comments Complaint category Telecommunications

Tata Docomo - Internet cancellation

User
 Sanjiv Goradia on Aug 29, 2015
I want to cancel my tata internet connection because it has become outdated. But I am unable to find any suitable customer care number to do so. Even the number on my installation report does not work anymore. I am extremely disappointed by tue fact that it is so difficult to talk to a tata docomo executive. My account number is 979935749....
Complaint comments Read comments Complaint category Internet Services

Tata Docomo - Recharge 191 rs give sms 2GB data but given 8 oops.

User
 Panwer8794 on Aug 28, 2015
Dear sir as per my best offers in my number it's give 191 rs recharge and found 2GB data. Then I have recharge 191 rs on date 26th Aug 15 at 11.30 am.i have received sms on my phone for 2GB data . But I have received only 800Mb data. ...why ...Please give me my balance data. Regards Rakesh kumar Mobile no. 9045924208...
Complaint comments Read comments Complaint category Business & Finances

Tata Docomo - Past paid

User
 Taj bhumakh on Aug 27, 2015
I Raj kumar my tata docomo mobile number 9041059800 my connection tata docomo company in five years old my complaint company my billing amount per month six hundreds up to seven hundred why month of july 2015 billing amont 2732 & month August 2015 Rs billing amount 5250 iam not afford billing amount please request my billing lower amount my complaint resolve thank full to you Regards Raj kumar mob number 9041059800, 9914750888 Email id, rajs2404@gmail.com location Patiala Punjab (Rajpura)...
Complaint comments Read comments Complaint category Telecommunications

Tata Docomo - Low 3G data speed

User
 Ajaick87 on Aug 28, 2015
I am Ajai kumar from Ernakulam. Low data speed on 3G docomo connection. Upto 48 kbps. I am using the sim with i-ball 3.5G 7mbps net setter on my laptop. The 3G speed was not good. Please solve this complaint. Regards... Ajai kumar. My no. 8714 111 380...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata Docomo - Low speed

User
 anindya_d on Aug 27, 2015
I have been facing low speed problems. Even after following all steps such as removing files from %temp% and using cleanmgr, the max speed that I get is 0.16 Mbps (download). (link to speed test: http://www.speedtest.net/my-result/4615919736) It is not a system problem as I tried using another friend's Photon Plus and got good speeds of 112KBps average. Please help as I have been facing this issue for more than a month now....
Complaint comments Read comments [2] Complaint category Broadband

Tata Docomo - Tata Docomo - Unsolicited billing for DSL internet connection

User
 mukulanand on Aug 27, 2015
Hi, Its regarding DSL connection for account number # 989769421. As per the discussion with the customer care employee regarding our request to terminate the connection for account number # 989769421, following points were covered: · Last Payment received on 19th October (full due clearance of 3370/-) · A letter of connection termination request was received at the Tata Docomo, Pimple Saudagar branch office and this was confirmed by the customer care official on call. · Connection holder has called up customer care as per Pimple Saudagar's office instruction to raise a request for connection...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Tata Docomo - Outgoing Calls/Sms/ Data Barred

User
 Veenuskumar on Aug 27, 2015
Hi,
To whomsoever it may concern.
Phone number 9964278592
Service provider: TATA DOCOMO
Service type: postpaid.
i have taken up the connection recently after porting out from Idea on 19/8/2015. Since the Mangalore Docomo office has forced me to take a postpaid connection despite me saying that i would need a prepaid. i agreed for it. But Sooner I’m facing network issues at my residence / billing address. i have been calling the customer care for the issue though the channel "121" but they cannot hear what i speak.. But i can clearly hear what...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata Docomo - Outgoing calls / sms / data barred / no network coverage.

User
 Veenuskumar on Aug 27, 2015
Hi,
To whomsoever it may concern.
Phone number 9964278592
Service provider: tata docomo
Service type: postpaid.
I have taken up the connection recently after porting out from idea on 19 / 8 / 2015. Since the mangalore docomo office has forced me to take a postpaid connection despite me saying that i would need a prepaid. I agreed for it. But sooner i’m facing network issues at my residence / billing address. I have been calling the customer care for the issue though the channel "121" but they cannot hear what i speak. . But i can clearly hear...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata Docomo - TO Deactivate Fusion Lounge service

User
 Daradesandeep1986 on Aug 27, 2015
Sir i have tata docomo prepaid mobile connection, Mob No is 922983013 I have been charged from a service called Fusion Lounge_15 rupees 15 every week. I talked to custmor care lots of times but they did not give any solution to me. I am not able to do anything unsubscribe from this service so please help me in this issue.Message i received from this service is 52250.TO stop 155223...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Date 26/8/2015 at near 3 pm duduct my rupees from customer care,i want refund.

User
 pritish mulkalwar on Aug 27, 2015
Yesterday at date 26/8 I surfing the net then I get flash msg from urs that, ur bal is deduct 18 rs something.so how can u deduct my bal my mobile has enough data left nerby 5 to 6 mb.if I had use exceed the data pack limit thn u will deduct my bal, I will not make any compliant.but u deduct my money its totally wrong. i want refund.No 8446155872...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Service discontinued after 8 to 9 months postpaid to prepaid conversion

User
 Hemant Pande on Aug 27, 2015
I did postpaid to prepaid conversion 8 to 9 months back. And yesterday on 26th
Aug 2015, they have discontinued my services saying my outstanding amt of
Rs. 294.

Simple question for tatadocomo - how the post to prepaid conversion has done
If i have even 1 rs of outstanding balance.

Customer service executive is pathetic, no use of calling them. Its total
Waste to time and money using this service.
They are asking me to go at center for resolving this issue with all bills
Of payment. Really disappointed with the service....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata Docomo - Fraud and cheating

User
 aaryak on Aug 26, 2015
I am a consumer of Tata docomo, my mobile number if 7209377703, My account balance was deducted with out any reason, when i call the constumer care, they initially said that it was due to accessing webiste, when i informed them that my net pack is activated, they refused to give details of deductions and said it got deducted automatically, when i said this has happened before and no balance has been deducted previously, they said u would not be refunded....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Tata Docomo - Unwanted or Unstoppable flash popups

User
 yuck on Aug 26, 2015
I am just irritated with these popups. I dont even understand it that why this is so, what the need of these flash popup when no one needs it any more?????

I dont know about others but i really dont need this "I HAVE MY YAHOO ID", i am really very very irritated with this...

Please please, stop all these.

And mine information is

I am using MOTO E 2nd Gen
My MOBILE NUMBER IS "7275215429"
And my email id is "itsmydesire.bad@gmail.com".

Thank you!!!...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Worst service

User
 lvvivek44 on Aug 26, 2015
Tata photon is cheating customer, on 26 Aug 2015 I was activated speed booster pack of 1 gb by customers care while active they said it will activated within half hours but after half again spoken to customers care person they said it will activated within 24 hours? Are you guys playing ?if u said first time itself it will take 24 hours why should I go for booster pack? Sure I don't need any booster activate and I am going to cancel my photon.i asked complaint no but they said there is no complaint no given by tata photon. My photon number is: 9282177720. My mob number is: 9171418820 Regards Vivek.s...
Complaint comments Read comments [1] Complaint category Internet Services

Tata Docomo - SIM activation

User
 anandangokulan on Aug 26, 2015
I am using TATA DOCOMO since from 2011. It is Karnataka range SIM. But I am in Tamilnadu since Last 3 months. As of sudden my SIM had deactivated. I want to use the number forever. Kindly activate my number. Otherwise guide me what should I do. My Docomo No. +91 7204210738, (Docomo) My current contact no. +91 9042413549(Docomo)...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata Docomo - Misleading the user while generating bill

User
 bhpprmm19 on Aug 25, 2015
Whenever my Tata walky bill is generated in the top of the the bill states that if payment is not done before due date then (bill amount +Rs 50) will be charged. Last month i could not pay on time they charged me (bill amount + Rs 57). When i called and asked them they stated that Rs 7 is VAT which is not mentioned any where in the bill. So i asked them either they provide me the refund of Rs 7 or change the format of bill generation. But no action is taken....
Complaint comments Read comments [2] Complaint category Landline & Home Phone Provider

Tata Docomo - Cheating and fraud

User
 vickyagarwal63 on Aug 24, 2015
I am a consumer of Tata docomo, my mobile number if 8446132147, My account balance was deducted with out any reason, when i call the constumer care, they initially said that i was due to accessing webiste, when i informed them that my net pack is activated, they said below 30MB balance ur balnace get deducted automatically, when i said this has happened before and no balance has been deducted previously, they said u would not be refunded....
Complaint comments Read comments [3] Complaint category Internet Services

Tata Docomo - Unsolicited billing for DSL internet connection

User
 Anup Nilawar on Aug 24, 2015
DSL connection No.-0240414258. 1. I stopped using my internet connection in August/ sept. 2012, talked customer care to close the connection as I was out of station, but it did not happen and I get the bill call. 2. Through e mail on 3 oct 2012, again I requested to close the account and paid the last unused bill also hoping, connection will be closed off permanently as requested. 3. I paid out some bills in Dec 2012 hoping this will be last bill and they will disconnect my connection. (I donot know the exact details, but one of my friend paid the bill in Aurangabad only, by hand at your office,...
Complaint comments Read comments [1] Complaint category Broadband

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