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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - cut off my balance without any reason

User
 Nimma Aulakh on Oct 20, 2014
This is Naresh inder singh.(Mob no. 9815284467). Recently I got message for stv activation. Without giving any activation, stv get activated on my sim & 49 Rs. deducted from sim balance. Can You please look into the mistake happen & return the money back to my simcard....
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Amount deducted 375 /-Rs........

User
 Madhu1919 on Oct 20, 2014
Dear sir, My mobile no is 9242217227, i have data bal 9mb, but they are deducted in main bal 375 /-rs i call the cc they tell when data balance below 30mb it deducted in main balance... how they deducted in main bal when data balance below 30mb? i lose a 375/-Rs Pls do the needful M.Madhusudhan 9880601919...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Worst telecom service provider in India

User
 vikaspurie on Oct 20, 2014
First Fraud: I had bought tata docomo wifi max in february 2014. At that time I was being told by Tata docomo service center in Mohali (phase 3B 2) that there is pre paid plan comes in for Wifi max device. I took the device in post paid plan due to that. But at same day I found out on Tata docomo's website that they give prepaid plans for Wifi max. I called them many times to convert my plan. Some guys maintained that there is no pre paid plan whereas others said there is prepaid plans but I can not get them before 3-4 months. I didnt pursue that further and kept on using it in post paid manner...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - tariff plan and mobile billing

User
 subhakaran on Oct 20, 2014
dear sir, last four month my mobile billing giving wrongly that time similarly giving discount Rs 200 last month your excutive one persan called and changing my tariff plan he is tolled this plan 899 plan local and std calls unlimited and 1GB 3G data free and 2G unlimited like that tolled after that this month bill 1st time sending one maill coming 7th Oct (We have observed that the usage of Rs 3249/- on your GSMMobile A/C no.919774593 is nearing its Credit Limit.The Limit assigned at present is Rs 3600/-. We would request you to make the payment of Rs 3249/- to continue enjoying our...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - BALANCE DEDUCTION OF MOBILE NUMBER 9760608675

User
 syedmohdmasoodali on Oct 19, 2014
DATED: 19.10.2014 SUB: BALANCE DEDUCTION BY TATA DOCOMO GSM (MOBILE NUMBER 9760608675) Respected Sir, I want to inform you that I am customer of TATA DOCOMO GSM of mobile number 9760608675, approx. 60 RUPEES deducted from my mobile on within last 5 days . I was checked my balance on 18 OCT then approx. 60 rupees is deducted. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you USE INTERNET service and this will not refund you then I told him that INTERNET PACK already activate on my number then they told me wait I will check then he told YES YOU HAVE INTERNET PACK,...
Complaint comments Read comments [1] Complaint category Telecommunications

Tata DoCoMo - Prize not given while 4 months passed

User
 nirbhay01 on Oct 18, 2014
I won a prize on Tata Docomo Facebook page on 10 june 2014 .I have given them scanned copies of all documents but then too 4 months have passed but they dont even reply to my messages now.I filled a report previously but they havent done anything yet....
Complaint comments Read comments [1] Complaint category Lottery and Sweepstake Emails

Tata DoCoMo - No Broadband connection

User
 duke1704 on Oct 18, 2014
First of all there was intermittent broadband connection. Upon lodging a complaint with the customer care, the fixed it in for 3 weeks. Worked for 3 days, after that they had suspended my account as I had asked them to do it if they are not able to fix the issue while lodging the complaint. It has been a week since I asked them to revoke the temporary suspension and provide me the net connection.I had sent plenty of mails and numerous calls to the customer care but in vain. Reference: Account No: 919626190 | Complaint Ref No: 436189477~~436202033~~M20499236 Worst service from Tata Docomo....
Complaint comments Read comments [3] Complaint category Broadband

Tata DoCoMo - Activation and phone number

User
 Suguna Vemula on Oct 17, 2014
i have bought a prepaid gsm sim card online with COD on 15th september 2014. the sales person has promised activation and a choice of 10 phone numbers from which one can be selected. However there is no feedback from the retailer or the helpline about activation. also I can not find a phone number attached with the delivered documents. Order no.EC0110041360 Vadlamudi Aparna alternate num: 8985359175...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - postpaid sim

User
 Raju Kumar Vishwakarma on Oct 17, 2014
i am change MNP my np is 8308626459, this no is chnged to docomo but docomo service not give me sim toolkit and while i call service centre but not any responce from ex\xcutive..so plz solve my problems .this is time up to 40 days .my contact no is 7057587540...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - activation of a plan without my notice and deduction of balance

User
 mayur kasturi on Oct 17, 2014
Random activation of a plan from your side and consequent deduction of a sum of rupees 50 from main balance. The complaint to customer care also did not result in redressal of the problem and if action on the same not taken quickly, i will file a case against tata docomo in consumer court and to TRAI as well. The problem if not ratified within next 24 hours, your org. will receive a summon from TIS HAZARI COURT, NEW DELHI in next 7 days. Date of complaint bein 17 Oct, 2014....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - UNSCRUPULOUS SCAMMER TATA PHOTON.DATA CARD NO.9246202690

User
 svazir on Oct 17, 2014
TATA SELLS WI FI WITHOUT ASCERTAINING IF HYDERABAD HAS WI FI TECHNIQUE IN ALL GOOD FAITH I BOUGHT THIS DATA CARD WITH WI FI. THE DEALER VERIFYING MY DOCUMENTS DID NOT TELL ME THAT WI FI HAS NO CONNECTIVITY YET IN HYDERABAD I PAID 2580/-RS. JUST SPOKE WITH THE CUSTOMER CARE PERSON WHO TOLD ME I CANNOT SELL IT. ONLY TRANSFER IT TO A BLOOD RELATIVE. ALL MY FAMILY IS DEAD. I AM LEFT HOLDING SOMETHING THAT DOES NOT WORK AND WHICH CANNOT BE SOLD TATA'S POLICY IS DESIGNED SO THAT ONCE THEIR PRODUCT IS SOLD, WHETHER IT WORKS OR NOT IT THEIR "POLICY" TATA GETS MONEY! TATA'S RESPONSE...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Lost Mobile

User
 venkat_lekkala on Oct 17, 2014
I have lost my mobile phone which has the TATA Docomo prepaid connection. Request you to kindly deactive the SIM Card to avoid misuse of my mobile number. My Mobile No: 8792561163 Lost Mobile Model: Micromax Unite2 A106 Lost Mobile Area: Domlur Bridge Please Block the SIM Card. Best Regards, Venkateswarlu L...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Tata DoCoMo - Calls to AT&T Tollfree number is charged.

User
 JasmineA on Oct 17, 2014
I use a Tata Docomo postpaid connection. I make frequent calls to the toll free number 000117 for which I am charged. I had called the same number using other service providers like Airtel, Vodafone and Idea but they don't charge. When contacted the customer care, they say that it is not toll free. When I said them that other service providers don't charge they said to contact concerned department and transferred the call. But they maintained that it is not toll free number. I've been paying around 200 INR every month for the past 2 year for calling this toll free number. Can someone help...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Prepaid to Postpiad Activation Have not done after payinga and given required Docs

User
 SanojKashyap on Oct 16, 2014
Hi Sir/Madam, I have applied for prepaid to post paid connection. For that Tatadocomo guy came on my room 2 and OCT 14 and given kit (sim, and brochures ) and gave 50Rs for that registration fee. Then again he asked for 20 Rs extra without any reason. I asked the reason but he told, no reason, if you want then you can. I denied him. He took my documents for activation of sim card and said his manager will call me. But he did not call, even he was not responding to my calls. After a day he received call and "he said, I do not know anything, call my manager". He gave his manger number but he also...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Tata DoCoMo - stopped connecting to internet

User
 Nish15 on Oct 16, 2014
My tata photon number is 9213076759. i had recharged for rs 800 for unlimited download (high speed till 5gb then at lower speed) but after consuming 5gb it said your download limit is over and it stopped connecting. i have called the customer care 3 times since yesterday and no action has been taken, just they have lodged a complaint. my plan gets over on 19th oct. this is harassment for the consumer. kindly clear the problem ASAP. my alternate number is 9500117121, nishant...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - very very bad service

User
 sunil kr verma79 on Oct 16, 2014
Sir, I have Tata Photon Plus. I'm used to 1 year.The last 2 months have been very problematic in that network.'m Fed up to the company to complain, But nobody is resolved I saved the bill in Advance The company has said it can not give back on demand, Also in the bill is sent every month Kept very troubling. sunil kumar verma, contact number is 9839220704, photan number is 9235035279....
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - Tata Photon plus slow speed and worst customer care

User
 supreet.lucky on Oct 16, 2014
I request and advice to everybody not purchase any Tata Photon subscription Hi, I belong to Delhi in Bhai Parmanand Colony, Delhi -110009. I purchased annual pack to Tata Photon plus which promised a speed of 3.1 mpbs but I never get this speed infact I'm getting speed of 125 kbps. When I register complaint to Tata photon customer care they neglect my case and didn't given any resolution for 3-4 months. After hard follow up they send an engineer to my home after 4 months and he examine that its a network issue and can't be resolved. I got a call from Tata Phonon network deptt that I can't get...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - Regarding no response / replace ment of under warranty device from 2 months

User
 srritin on Oct 15, 2014
This is to bring in to your notice that after watching continuous advertisement of tata docomo for their new product tata photon max wifi by which I canconnect 5 device wirelessly and with a all india hassle free roaming and warranty I bought one Photon Max Wifi Device 9208606809. I bought it from Lucknow in the month of July and started using it in Lucknow and then got shifted to Chandigarh it worked fine for a month but stopped working after the initial first few days on 2nd of August. I raised a complaint over telephonic customer care on 3 August for which they did not provided any proper...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - very bad service

User
 sunil kr verma79 on Oct 15, 2014
Sir, I have Tata Photon Plus. I'm used to 1 year.The last 2 months have been very problematic in that network.'m Fed up to the company to complain, But nobody is resolved I saved the bill in Advance The company has said it can not give back on demand, Also in the bill is sent every month Kept very troubling....
Complaint comments Read comments [4] Complaint category Telecommunications

Tata DoCoMo - balance deduction 2 times for 1 service.tata docomo charge me double amount of 1 service

User
 rahul30171990 on Oct 15, 2014
sir, i have rechage 123 Rs special rechage 21 days validity. They deduct my main account balance 246 Rs. docomo provide me service of amount 123 Rs but deduct my main a\c balance 246 Rs.i said them provide me service of amount 246 or refund me amount of 123 but they aren't recognize my problem and not refund my money.plz give me a feedback about that. my complaint mobile no. is-8982383542. mail-id is= rahulawadhiya30@gmail.com...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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