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Tata DoCoMo Customer Care

Tata Teleservices Ltd

No.1364, Avinashi Road, Peelamedu
Coimbatore
Coimbatore District
Tamil Nadu
India - 641002

Customer Care Phone Numbers and Contacts

Phone:+91 422 646 2966
 
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Tata DoCoMo Complaints & Reviews

Tata DoCoMo - Please ask TATA DOCOMO to return back my documents.

User
 nitz333 on Oct 22, 2014
Hi, I have purchased new sim from TATA DOCOMO brand store on 16/10.2014 in Bangalore. New tata docomo sim no : 7204519821 Store address : Tata Docomo Brand Store 30/1 Silicon Terraces Hosur, Main Road Koramangala, Bengaluru, 190001, India At first in a counter they have kept banner no charges for prepaid sim. Still they were charging 20/- from every customer without bill. I have asked them reason they answered that that's the old banner bla bla ... And in a harse way of speaking. I have not left with other choice I have to pay and I have submitted all the document they have asked. Till...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Poor Signal Reception in my Area.

User
 Aalb on Oct 22, 2014
Hi, I am a post paid customer of Tata Docomo for the past 1 year. I recently moved to New MHADA Colony, Poonam Nagar in Andheri East, mumbai- 400093. There the signal reception in very poor. So I called the Customer care requesting them to increase the Bandwidth in my region or I will have to port to other networks which are good in my region. They said you can go with option B, instead of taking necessary actions related to my complaint. 2 of my friends shifted from my place due to bad reception of tower. I decided to port from Docomo to Vodafone and I even initiated the MNP process. Right...
Complaint comments Read comments Complaint category Mobile Service Providers

Tata DoCoMo - Pathetic customer service....worse than you can imagine from any telco in India. Don't fall for their false marketing claims

User
 kgm on Oct 22, 2014
1. I bought a wifi device from Tata Docomo eShop (order no. EC0110042018) on 16-Oct and made the upfront payment. They claim to do doorstep activation however its been a week and activation hasn't been done. 2. There has been no communication at all about the delay.When i call their call centre there are a bunch of laggards who simply show their helplessness saying that they have escalated to the concerned department and you would receive a call which never happens. 3. When you ask for any tracking/reference number they don't have any provision to generate one. Each time you call you have...
Complaint comments Read comments [2] Complaint category Broadband

Tata DoCoMo - Tata Docomo Photon Max Wifi dues

User
 r.k. verma on Oct 21, 2014
On 21st July 2014 I requested Tata Docomo ( on helpline number 1800266121) to close my tata docomo photon wifi max connection (with reference number 424670733). On 28th July 2014 my connection got disconnected.After one month I received a call from tata docomo head office Lucknow (Ms. Priya Gupta mo. No. 8176852631) and she said there is bill pending of Rs. 2129.She told me that she give me waiver of Rs. 629 and I need to pay only 1500 to clear my dues and after that no one call me from tata docomo.So I decide to pay my dues and get rid of tata docomo.On 4th October a man named saurabh mo. No. 8176818365...
Complaint comments Read comments [1] Complaint category Broadband

Tata DoCoMo - Bad service:- Outgoing calls are barred

User
 nandinihm on Oct 21, 2014
Outgoing calls are barred for my cell number even after paying the bill. Calling 121 suggests me to call 121 saying outgoing service is banned. So please tell what 121 I can call again. This is very tiresome to keep following even after paying the bills....
Complaint comments Read comments [1] Complaint category Law & Civil Rights

Tata DoCoMo - cut off my balance without any reason

User
 Nimma Aulakh on Oct 20, 2014
This is Naresh inder singh.(Mob no. 9815284467). Recently I got message for stv activation. Without giving any activation, stv get activated on my sim & 49 Rs. deducted from sim balance. Can You please look into the mistake happen & return the money back to my simcard....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Amount deducted 375 /-Rs........

User
 Madhu1919 on Oct 20, 2014
Dear sir, My mobile no is 9242217227, i have data bal 9mb, but they are deducted in main bal 375 /-rs i call the cc they tell when data balance below 30mb it deducted in main balance... how they deducted in main bal when data balance below 30mb? i lose a 375/-Rs Pls do the needful M.Madhusudhan 9880601919...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Worst telecom service provider in India

User
 vikaspurie on Oct 20, 2014
First Fraud: I had bought tata docomo wifi max in february 2014. At that time I was being told by Tata docomo service center in Mohali (phase 3B 2) that there is pre paid plan comes in for Wifi max device. I took the device in post paid plan due to that. But at same day I found out on Tata docomo's website that they give prepaid plans for Wifi max. I called them many times to convert my plan. Some guys maintained that there is no pre paid plan whereas others said there is prepaid plans but I can not get them before 3-4 months. I didnt pursue that further and kept on using it in post paid manner...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - tariff plan and mobile billing

User
 subhakaran on Oct 20, 2014
dear sir, last four month my mobile billing giving wrongly that time similarly giving discount Rs 200 last month your excutive one persan called and changing my tariff plan he is tolled this plan 899 plan local and std calls unlimited and 1GB 3G data free and 2G unlimited like that tolled after that this month bill 1st time sending one maill coming 7th Oct (We have observed that the usage of Rs 3249/- on your GSMMobile A/C no.919774593 is nearing its Credit Limit.The Limit assigned at present is Rs 3600/-. We would request you to make the payment of Rs 3249/- to continue enjoying our...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - BALANCE DEDUCTION OF MOBILE NUMBER 9760608675

User
 syedmohdmasoodali on Oct 19, 2014
DATED: 19.10.2014 SUB: BALANCE DEDUCTION BY TATA DOCOMO GSM (MOBILE NUMBER 9760608675) Respected Sir, I want to inform you that I am customer of TATA DOCOMO GSM of mobile number 9760608675, approx. 60 RUPEES deducted from my mobile on within last 5 days . I was checked my balance on 18 OCT then approx. 60 rupees is deducted. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you USE INTERNET service and this will not refund you then I told him that INTERNET PACK already activate on my number then they told me wait I will check then he told YES YOU HAVE INTERNET PACK,...
Complaint comments Read comments [2] Complaint category Telecommunications

Tata DoCoMo - Prize not given while 4 months passed

User
 nirbhay01 on Oct 18, 2014
I won a prize on Tata Docomo Facebook page on 10 june 2014 .I have given them scanned copies of all documents but then too 4 months have passed but they dont even reply to my messages now.I filled a report previously but they havent done anything yet....
Complaint comments Read comments [1] Complaint category Lottery and Sweepstake Emails

Tata DoCoMo - No Broadband connection

User
 duke1704 on Oct 18, 2014
First of all there was intermittent broadband connection. Upon lodging a complaint with the customer care, the fixed it in for 3 weeks. Worked for 3 days, after that they had suspended my account as I had asked them to do it if they are not able to fix the issue while lodging the complaint. It has been a week since I asked them to revoke the temporary suspension and provide me the net connection.I had sent plenty of mails and numerous calls to the customer care but in vain. Reference: Account No: 919626190 | Complaint Ref No: 436189477~~436202033~~M20499236 Worst service from Tata Docomo....
Complaint comments Read comments [3] Complaint category Broadband

Tata DoCoMo - Activation and phone number

User
 Suguna Vemula on Oct 17, 2014
i have bought a prepaid gsm sim card online with COD on 15th september 2014. the sales person has promised activation and a choice of 10 phone numbers from which one can be selected. However there is no feedback from the retailer or the helpline about activation. also I can not find a phone number attached with the delivered documents. Order no.EC0110041360 Vadlamudi Aparna alternate num: 8985359175...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Tata DoCoMo - postpaid sim

User
 Raju Kumar Vishwakarma on Oct 17, 2014
i am change MNP my np is 8308626459, this no is chnged to docomo but docomo service not give me sim toolkit and while i call service centre but not any responce from ex\xcutive..so plz solve my problems .this is time up to 40 days .my contact no is 7057587540...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - activation of a plan without my notice and deduction of balance

User
 mayur kasturi on Oct 17, 2014
Random activation of a plan from your side and consequent deduction of a sum of rupees 50 from main balance. The complaint to customer care also did not result in redressal of the problem and if action on the same not taken quickly, i will file a case against tata docomo in consumer court and to TRAI as well. The problem if not ratified within next 24 hours, your org. will receive a summon from TIS HAZARI COURT, NEW DELHI in next 7 days. Date of complaint bein 17 Oct, 2014....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - UNSCRUPULOUS SCAMMER TATA PHOTON.DATA CARD NO.9246202690

User
 svazir on Oct 17, 2014
TATA SELLS WI FI WITHOUT ASCERTAINING IF HYDERABAD HAS WI FI TECHNIQUE IN ALL GOOD FAITH I BOUGHT THIS DATA CARD WITH WI FI. THE DEALER VERIFYING MY DOCUMENTS DID NOT TELL ME THAT WI FI HAS NO CONNECTIVITY YET IN HYDERABAD I PAID 2580/-RS. JUST SPOKE WITH THE CUSTOMER CARE PERSON WHO TOLD ME I CANNOT SELL IT. ONLY TRANSFER IT TO A BLOOD RELATIVE. ALL MY FAMILY IS DEAD. I AM LEFT HOLDING SOMETHING THAT DOES NOT WORK AND WHICH CANNOT BE SOLD TATA'S POLICY IS DESIGNED SO THAT ONCE THEIR PRODUCT IS SOLD, WHETHER IT WORKS OR NOT IT THEIR "POLICY" TATA GETS MONEY! TATA'S RESPONSE...
Complaint comments Read comments [1] Complaint category Internet Services

Tata DoCoMo - Lost Mobile

User
 venkat_lekkala on Oct 17, 2014
I have lost my mobile phone which has the TATA Docomo prepaid connection. Request you to kindly deactive the SIM Card to avoid misuse of my mobile number. My Mobile No: 8792561163 Lost Mobile Model: Micromax Unite2 A106 Lost Mobile Area: Domlur Bridge Please Block the SIM Card. Best Regards, Venkateswarlu L...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Tata DoCoMo - Calls to AT&T Tollfree number is charged.

User
 JasmineA on Oct 17, 2014
I use a Tata Docomo postpaid connection. I make frequent calls to the toll free number 000117 for which I am charged. I had called the same number using other service providers like Airtel, Vodafone and Idea but they don't charge. When contacted the customer care, they say that it is not toll free. When I said them that other service providers don't charge they said to contact concerned department and transferred the call. But they maintained that it is not toll free number. I've been paying around 200 INR every month for the past 2 year for calling this toll free number. Can someone help...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Tata DoCoMo - Prepaid to Postpiad Activation Have not done after payinga and given required Docs

User
 SanojKashyap on Oct 16, 2014
Hi Sir/Madam, I have applied for prepaid to post paid connection. For that Tatadocomo guy came on my room 2 and OCT 14 and given kit (sim, and brochures ) and gave 50Rs for that registration fee. Then again he asked for 20 Rs extra without any reason. I asked the reason but he told, no reason, if you want then you can. I denied him. He took my documents for activation of sim card and said his manager will call me. But he did not call, even he was not responding to my calls. After a day he received call and "he said, I do not know anything, call my manager". He gave his manger number but he also...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Tata DoCoMo - stopped connecting to internet

User
 Nish15 on Oct 16, 2014
My tata photon number is 9213076759. i had recharged for rs 800 for unlimited download (high speed till 5gb then at lower speed) but after consuming 5gb it said your download limit is over and it stopped connecting. i have called the customer care 3 times since yesterday and no action has been taken, just they have lodged a complaint. my plan gets over on 19th oct. this is harassment for the consumer. kindly clear the problem ASAP. my alternate number is 9500117121, nishant...
Complaint comments Read comments [1] Complaint category Internet Services

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