Tata DoCoMo Customer Care
Tata Sons Ltd.
Customer satisfaction rating: 20%
Submit a Complaint
6982
COMPLAINTS

Tata DoCoMo Customer Care

Tata Sons Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
Phone:
130
58

Additional info
Andhra Pradesh
Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
Fax: +91 90 3300 2273

Haryana
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Himachal Pradesh
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Karnataka
Tata Teleservices Ltd., Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Tel: +91 80 6668 0000
Fax: +91 90 3600 2273

Kerala
Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Tel: +91 48 4666 0500
Fax: +91 90 3700 2273

Kolkata
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Madhya Pradesh
Tata Teleservices Limited, Plot No 1, 2, 3 Kwality Globus, Permalli Wallace Compound Opp. RBI, Hoshangabad Road Bhopal - 462011
Tel: +91 75 5666 0609
Fax: +91 75 5666 0444

Mumbai
Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Tel: +91 22 6661 5111
Fax: +91 22 6791 7777

Orissa
Module A&B, 4th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Tel: +91 67 4655 0200, +91 67 4655 0167
Fax: +91 67 4655 0248

Punjab
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Rajasthan
Tata Teleservices Limited, The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
Tel: +91 14 1655 0101
Fax: +91 77 3700 2273

Maharashtra
Tata Teleservices (Mah) Ltd, 3Rd Floor, The Metropole Building, Next To Inox, Bund Garden Road, Pune - 411001
Tel: +91 90 2901 2524
Fax: +91 22 6791 7777

Rowb
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Tamil Nadu
Tata Teleservices Limited, 13th Floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Tel: +91 44 6666 2000
Fax: +91 90 4300 2273

Uttar Pradesh
East Tata Docomo, 2md Floor, K's Trident, 10, Rana Pratap Marg, Lucknow - 226001
Tel: +91 52 2655 0003
Fax: +91 90 4400 2273

Uttar Pradesh
West Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Tel: +91 12 1654 0008
Fax: +91 12 1660 5502

Bihar & Jharkhand
Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
Tel: +91 65 7669 9716
Fax: +91 90 3100 2273

View More Information...

Customer satisfaction rating
20%
Complaints
6982
Pending
5332
Resolved
119
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tata DoCoMo related photos (569)

Complaints with pictures are more trusted and informative    View all

Tata DoCoMo Customer Care related pictures (569)

Tata DoCoMo Complaints & Reviews

Sort by:

Tata Docomo — This number is disturbing n harrasing

 Sowjanya R Bhat on Jul 30, 2016
Some stupid person with 8867281329 number is disturbing my friend continuously from 2-3 months, sending messages full day n night n annoying... I'm not able to find name of this number on truecaller also, could only find out that's it's Docomo & location is Bangalore, I want to know who's this, cause it might be some back stabber ... ...please let me know the name of the person who owns this number currently ... please help... ......
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — To stop our proton photon + service.

 Calcutta Stripwire Industries on Jul 29, 2016
Dear sir,
This to inform you that we are the photon + customer in your company. Our
A/c no :- is 935495325. Tarriff plan - photon plus 3gb @ 650 cap plan.
M/s calcutta stripwire industries. We want to stop this service in next month 1st august, 2016. We can't continue this service. So we request you that
You please disconnect this docomo line.
Thanking you,
Yours faithfully
For calcutta stripwire industries
Partha seal.
Proprietor....
Complaint comments  Read comments Complaint category Internet Services

Tata Docomo — Internet connection

 JeewanMahadik on Jul 29, 2016
My wifi router is out of service since over 8-9 months now and in spite of repeated complaints at various forums available, i am not able to get the require support. I am finding this as a worst service provider which is extremely surprising considering that it is a tata brand.

I have earlier also written to appellate but other than informing that the services has been suspended (Which i am anyway aware of), there is no further action.

It is surprising that despite so many complaints till date not a single person from company has called me to understand the problem...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Not activated sim card.

 smartgaurav2 on Jul 28, 2016
We had bought to simcards from pune, from "smartek marketing. The salesman taken our documents and deposit of rs.350 for each simcard.In that one is new connection and another is for porting. But tha provider did fraud with us.
We given our documents and deposit on 23 june, 2016. But till today that simcards are not activated, the hr of the"smartek marketing" is not answering us properly.
So please help us getting out of this.

Provider-smartek marketing, pune (Maharashtra)....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Incoming and outgoing call details

 rableen on Jul 28, 2016
Hi team,

Hi i am getting lot of fake calls every time, my name is sarika khatri, and need the call detail of my contact number 9034297307 for last 1 month to check by which number these fake calls coming mostly, sim is on the name of madhu bala, please send the detail on sarikakhatri80@gmail.com. This will help me a lot,
Thanks for the help

Regards
Sarika...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Call drop atleast 10-15 times a day

 Anirban23 on Jul 27, 2016
I don't know what the heck is wrong with tata docomo connection. First of all, there is call drop during important calls and secondly, nothing can be properly heard and i can hear only distorted voices over the call. I need immediate action and this problem needs to be solved. If not solved i will be forced to contact higher authorities!!
I am experiencing this since 2 years and it is continuing till date....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — Faulty broadband service

 Anubhav Bimbisariye on Jul 27, 2016
I took broadband internet services from tata docomo around december 2015. After about 2 months of service, the quality of service dropped to very bad conditions. I would usually get 2-3 mbps connection even when my plan was for 8 mbps. The issue kept on pushing, i complained a lot, engineer visited was very difficult to get. Docomo does not care at all, they charge me for full service, however for the past 4-5 months i am getting mediocre service. Ultimately the service engineer told me that it was flat's internal wiring's fault. I got that changed for 400 rupees. Even then docomo's service did...
Complaint comments  Read comments Complaint category Broadband

Tata Docomo — Customers care behaviour and not used sim

 Arunprakashb22 on Jul 27, 2016
Dear sir

I have never seen such worst customer care support like this I not purchased post paid sim from tata Docomo but they asking to pay for two post paid sim, some customers sales girl called and said wrong plan and they sent a sim to my address and some one from tata Docomo called and explaining another plan this only activated in your which I gonna get in few days immediately I said to raise a compliment and cancel all my sim which I asked totally 3 sim but they canceled only one sim rest two they not de active now they asking to pay the bill I not been used and brought the...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Tata Docomo — False information provided by them

 Saubhagya Gupta on Jul 27, 2016
I recharge with 197 pack where they send me msg that this pack has 30 days validity... But it's end in 15day only... I talk to their representatives also they also cheat me they told me that they will extend my validity but they didn't... My name is saubhagya gupta n my phn no is 8951075215... Plz help us regarding this... Representative name is rashmi... Seriously i want either they extend my validity or give me minimum 90 rs... I would really appreciate if you help me!!...
Complaint comments  Read comments [3]Complaint category Unauthorized charges

Tata Docomo — About subscription plan

 Abhishek Shimpi on Jul 26, 2016
Hello sir,
We are using tata docomo wired broadband with 5mbpsfup40gb@1425 this plan. the actual plan is, for rs 1425 you get download speeds up to 5 mbps and uploading speeds of up to 1 mbps for 40gb. after exceeding the fup limit of 40gb, download speeds will be reduced to 512 kbps and uploading will be reduced to 256 kbps.

Here after we are getting 3 mbps as average download speed
And 0.7 mbps as upload speed instead it should be 5:1 download and
Upload speed
Kindly take review on complain and resolve our problem


Thank...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata Docomo — Extremely dissatisfied with service

 sohini76 on Jul 26, 2016
Dear sir,

I, ms sohini dutta have been a customer of tata photon max wi fi duo bearing the number 9230050053 since march 2015. my experience with this connection in kolkata had been fine however while taking this connection i had repeatedly intimated the sales executive that my job requires frequent travelling and i would had the connection to be robust across and that was reason for me to choose this connection. i am in bangalore since last 2 months for my official assignment and i am suffering tremendously due to absolute service of your photon network. neither in my home nor in...
Complaint comments  Read comments [2]Complaint category Internet Services

Tata Docomo — Billing dispute

 Muralikrishnan Damodaran on Jul 26, 2016
Greetings,

Recently we had given a complaint to the Tata DoCoMo customer service that we have been miscommunicated about the CUG. The Tata DoCoMo Number is 9176754207. Previously call came from Cust Service that you can activate CUG from call itself and no need to go to showroom. Then, we have been advised in call that CUG is active. Suddenly when the June Bill arrived, we were shocked to look at the bill amount of more than RS 1000.00. When we called Cust Service and came to know that CUG is not active.
Now we were using the calls thinking that CUG is active, but when we...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Harassing phone calls

 svkmaiti on Jul 26, 2016
Respected Sir,

I am receiving harassing phone calls from a number: +91 8089594283. The person just calls me and keeps asking for my location. He has been calling me several times at night and also during day. Please take appropriate action to block this number and put an end to all these calls. No wonder how many people he has been harassing too....
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Tata Docomo — Fraud mobile company giving fraud offers

 Nadeem javed Nj on Jul 25, 2016
I m using tata docomo sim my no 8308867860 i check my offer by dialing *141# and offer is 60mb 3g @rs 11 i Recharge it by Recharge shop and other offer is given i call to customer care tata docom i told my complain and he transfer my call to senior executive i told my prblm to senior executive the name of senior executive is sameer gupta he told me this offer only valid when you recharge with mobile balance but i told him there is no note of only offer valid when you recharge with mobile balance hr told me you logde complain in docomo site i said that give me net data 60 mb because there is no note...
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — Advance money not refunded

 CA Sachidananda Tripathy on Jul 25, 2016
I have purchased tata photon (9223201824) on april 16. Tata photon was not working where i am staying. Same day technician also visited and said that in my place that dongal will not work. That's why i have made a requested for buyback. I have made several followup (Called toll free no. And also mailed) for refund. After a three month company has refunded me rs. 751/-, where i have paid rs. 2250/-

I want my balance amount to be refunded. Kindly assist why there so much delay and also refunded lesser amount where i have not used any service regarding internet.

Regards,...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata Docomo — Network issue

 pavan200s on Jul 24, 2016
We are using tata docomo network by 9098493422 and 9827270050. We have lots of problems like call droping and network droping. We had tried different ideas like sim changing, hand set changing etc. Because of this problems we got loss of money. We had complaint many times. But they didn't give any responce. Who will take this responsibility. Please give us solution....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata Docomo — Deducting balance amount wrongly

 Premsaroj on Jul 23, 2016
Sir, i am using tata docomo mobile no. 8793141810. i had balance of roughly 1700 to 1800/- rs. till 4:00 am on 23/07/2016. suddenly when i got up the balance was 0.14 rs. when asked the service provider says the net was used between 04:00 am to 06:00 am when i was asleep. i have galaxy s 5 which clearly shows that i have not used anything today. when it was brought to their notice they have promised to refund it back by 16:00. but till this time they have not done anything so far....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Tata Docomo — Invalid payment disclose even after foreclosure of account

 Abhishek Shimpi on Jul 23, 2016
Hello sir,

I was using tata docomo post paid card no. +91 8793075208 since june 2015 to dec 2015

After that we foreclosed the account after the payment of 700 rs at your recovery agent in nashik

Recovery agent said the sim would be used again in future

After that we threw the sim.

We had received your company executive call from nagpur of bill payment

For rupees 2500 even though don't have used the sim so kindly take the review for that...
Complaint comments  Read comments [2]Complaint category Telecommunications

Tata Docomo — Internet connectivity issue

 sujoy.s on Jul 23, 2016
Previously i was in vodafone at 250 plan but took a transfer to tata to have a network diversification. But now i believe that was a mistake from my side.
From the day i had been using this connection i am not at all satisfied with its connectivity of the internet.
So kindly do the needful. The company has been consoling me may be dor the past threenor four months that this internet connectivity will be solved, but i think day by day the matter is getting worse.

Thanks,...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata Docomo — Disconnected my number

 sp7648 on Jul 23, 2016
Background:
I have bought a tata docomo sim from pilani, rajasthan. I was using the number since 2 years.

Issue:
Few days back i got a message from docomo stating that i have to resubmit my documents. But i was currently on a vacation in mumbai and they did not accept my documents in mumbai. They told me to submit the documents within 2 days or my services will be disconnected. I also contacted customer care to which they told i have no options but to go rajasthan in 1 day and submit the documents. Seriously? I also stated them it was impossible for me to do that in...
Complaint comments  Read comments [2]Complaint category Telecommunications

Recently Discussed

(3 hours 3 minutes ago)
Radyance Skin Brightening Serum
Not improve face
(3 hours 3 minutes ago)
Dave Gray Hospital
Pretended as a kidney seller & cheated from me 58, 000/-
(3 hours 21 minutes ago)
Jeev Aashraya
Not working properly in jis seector
(3 hours 43 minutes ago)
www.indiaemaildatabase.com
Big fraud, scam, cheaters
(3 hours 58 minutes ago)
Motorola Solutions
Motorola g4 plus

Featured Complaints