Tata DoCoMo 3G — Complaining about the carelessness and ask 2000/-rs. more while I disconnected my Connection

Address:

Madhya Pradesh

To,
The Consumer Forum

With the reference mentioned above,
I want to say that, I'm an TATA DOCOMO NETSETTER User ([protected]). I had been using your services from more than six months, I had requested to discontinue my service before 3 months ago, even I've paid 1400 rs. after adjustment. But after one month i received a sms alert of monthly rental. Then I approached to Mr. JAYESH PAMNANI "from whom I've requested to discontinue my service." He Replied genuinely that he'll disclose the request and also advised me not to pay attention on that he'll settle this by his own edge. But today I've received call from this number [protected] the person on the call introduced himself as Mr. Saxena and he threatened me and said to pay 2000 rs. or else we'll complaint about you and raise an F.I.R and introduce arrest warrant against me. And also threatened me to charge 12000/- rs.

I went to near DOCOMO store and paid 2000/- rs. without any reason, you have charged on me. I already registered a req. two months ago, The company cheated with me and I'm highly disappointed with service and the way of executive dealing with customer.

Please solve this problem as soon as possible, Still I'm getting outstanding bill alerts on my email while i received the NO DUES CERTIFICATE.

Thank You

Sincerely,
Emraan Patel

[protected]

emraan.[protected]@ymail.com