[Resolved] Tata Docomo — 99/- Amount Deducted from Balance without any valid reason. | |||
Again suffering from same issue by Tata Docomo. Yesterday, i was using my phone and suddenly one popup came and it was showing "Your Dive-In service activated on your number and 99 Rs. deducted from your account" This kind of issue is now more than enough with me, and now it is over head, I have mailed to Docomo on [protected]@tatadocomo.com and they have replied and credited only 51Rs back in my account and said that i have charge for some VUCLIP even i did not open any VUCLIP link in my phone. Request to Tata Docomo to credit rest amount(49Rs) back to my account as soon as possible. Thanks & Regards, Jay Desai +91-[protected] Was this information helpful? | |||
Complaint marked as Resolved
Got amount back in my balance :) With lot of fighting and many arguments with the company... | |||
7 Comments | |||
Comments
my name is Karthik s...
Mobile no: [protected]
i have recharged 105 rupees in my tata docomo card on 2-dec-2010
my rupees cut from account to the following narration...
Mobile no: [protected]
i have recharged 105 rupees in my tata docomo card on 2-dec-2010
my rupees cut from account to the following narration...
Dear Mr.Desai,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Do reply on this i do not want any verbal clarification as i am tired of all these deduction and your clarification.
Do credit rest 48Rs. in my account as soon as possible and if you can not do that than write me mail and write a comment in clear words that you can not credit rest 48Rs. in my account.
Do credit rest 48Rs. in my account as soon as possible and if you can not do that than write me mail and write a comment in clear words that you can not credit rest 48Rs. in my account.
This problem still pending to be solved.
Do the needful and credit rest 48Rs. in my account.
Do the needful and credit rest 48Rs. in my account.
Really amazing service you provide and i m so glad to know that Tata Docomo handle their customer so uniquely.
Also without knowing about VUCLIP, it was really amazing experience by using it, thanks to Tata Docomo. I really mean it that i have came to know about this (Oh sorry Amazing) service because of you only.
I have no words how i enjoyed it whole the months by Mailing, Complaining, Tweeting and Calling to Tata Docomo customer service.
Thanks and hope i will get all these Automatic activated services in future also.
Please keep blessing me with all these (Oh sorry Amazing) service and god will always bless you with surprise profit.
Again Thanks from bottom of my heart and i really mean it.
I Love Tata Docomo.
Also without knowing about VUCLIP, it was really amazing experience by using it, thanks to Tata Docomo. I really mean it that i have came to know about this (Oh sorry Amazing) service because of you only.
I have no words how i enjoyed it whole the months by Mailing, Complaining, Tweeting and Calling to Tata Docomo customer service.
Thanks and hope i will get all these Automatic activated services in future also.
Please keep blessing me with all these (Oh sorry Amazing) service and god will always bless you with surprise profit.
Again Thanks from bottom of my heart and i really mean it.
I Love Tata Docomo.
Dear Mr. Desai,
As discussed on [protected], we would like to inform you that Rs. 51/- has already been credited to your account as goodwill. Further, we request you to kindly dial 155223 to deactivate VAS.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed on [protected], we would like to inform you that Rs. 51/- has already been credited to your account as goodwill. Further, we request you to kindly dial 155223 to deactivate VAS.
Thanks and Regards,
Customer care,
Tata Docomo.
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Tata Docomo — My Balance did not credited
My Balance didnt creditedDear Sir,
I have done online recharge of 222 Rs but still know my balance didnt credited
Order Number: EB675026
Mobile : [protected]
Thanks & Regards,
m.thirumal kumar