[Resolved]  Tata Docomo — about poor service

Address:Nashik, Maharashtra

I have a pre-paid card of tata docomo. whenever i could recharged my mob. after 2 to 3 hour the message come on my mob that i have subscribed to some type of service like LKD or something. and after that i found my balance was less.They can charge me 10 rs, 20 rs. means always i recharged 30 rs on my mob no. They cut my balance about 20 rs behind the name of subscription of some service. and i noticed that before subscription they don't send me a message of service; then how it is possible that i subscribe the service. It is bad. they automatically activate the services on my mob after when i the recharged my mob no. they give useless service to customer. They could not connect call of customer to customer care when i had a problem like above. so please help me for my problem. i very upset and angree for this reason.



Regards,
Sneha Gonbare.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sneha,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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