[Resolved]  Tata Docomo — Amount Deduction from online recharge

Tata Docomo — Deducting amount

My mobile No : [protected] is from Tata Docomo and the company sending many offers via Message and without my permission they just activate these services and cut my balance amount and after suffering then I had registered DND service ( Do Not Disturb ) in my mobile......After activation for 4 Months it was Ok but

on 4th May 2011 Tata Docomo had deactivated my DND service Automatic and send me an message of Sarukh Khan Love Tips and charging me RS 18 for that service when I complined the Company then they saw their fault and returned me Rs. 10 not even my full money and I told them to Activate my DND service and

again on 7th May 2011 they just send me an message automatic for about an Game charging me Rs 39 in the same message and again when I complained them that I have DND activated in my No. how can they send these messages and cut my balance amount then again they saw their Fault and returned me Rs.20 not even my full amount and I told them Strictly to register my no for DND service and they had promissed me that now no messages will be send at your no but

Today 10th may 2011 in the morning by 9.11 AM again they had send me an message of Shah Rukh Khan Love Tips and had charges Rs.10 for their services in the same messages and when I complianed them about this matter then they had replied me that system is busy call me after 4 hours then we will have updation and check and inform you.............

Now I request you people to help me out for this problem I recharge my account for talking not for these useless messages Shah Rukh Khan Love tips or Games and I need all my money back......

Tata Docomo — deduction of amount from my account

Dear Customer,

We regret that your mobile recharge transaction on PayTM was unsuccessful.

Your transaction failed because of a technical error at Tata DOCOMO - Andhra Pradesh. We will keep trying to recharge your mobile for the next 2 hours. If even after 2 hours the error persists then we will initiate a refund for your transaction. You will be intimated about your refund through SMS and Email.

Your transaction details are:

Order Number : 3557236
Registered User : [protected]
Mobile Operator : Tata DOCOMO
Mobile Number : [protected]
Recharge Amount : 30.0,,,,,,,,,,,,,Dear Customer,

We regret that your mobile recharge transaction on PayTM was unsuccessful.

Your transaction failed because of a technical error at Tata DOCOMO - Andhra Pradesh. We will keep trying to recharge your mobile for the next 2 hours. If even after 2 hours the error persists then we will initiate a refund for your transaction. You will be intimated about your refund through SMS and Email.

Your transaction details are:

Order Number : 3557236
Registered User : [protected]
Mobile Operator : Tata DOCOMO
Mobile Number : [protected]
Recharge Amount : 30.0Dear Customer,

We regret that your mobile recharge transaction on PayTM was unsuccessful.

Your transaction failed because of a technical error at Tata DOCOMO - Andhra Pradesh. We will keep trying to recharge your mobile for the next 2 hours. If even after 2 hours the error persists then we will initiate a refund for your transaction. You will be intimated about your refund through SMS and Email.


i get the mail like tis.but amount is deducted from my account....can i know it will cum back or not

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As discussed, we would like to inform you that your transaction got failed and the same will be credit back to your bank account in 5 working days. You can write to us on [protected]@Tatadocomo.com.Please visit our website www.tatadocomo.com for more information.


Thanks and Regards,
Customer care,
Tata Docomo.