[Resolved] Tata Docomo — Amount not refunded | |||
Whenever I recharge my mobile, certain services are getting activated without my intense. I am being informed to customer care people to de-activate such all services, still there is no action from customer care people. Recently yesterday I had recharged with Rs. 200 /- (Transaction ID: MCIT[protected]) and EndOftheDay it has been deducted Rs. 30 /- with reference ID: 18108206 When I called to customer care person Balu on 29-Apr, he has promised amount will be refunded in 4 hrs. Even I called to Customer care person 30-Apr – Naveen he also mentioned will be refunded y EOD. But I did not get till 30-Apr EOD. Now my call is not getting connected to Customer Care Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Thank you.
Got the refund
Got the refund
Hi Nana.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Nana,
Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.
Thanks and Regards
Customer Care
Tata DOCOMO
Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.
Thanks and Regards
Customer Care
Tata DOCOMO
Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
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I am using online payment from last 1 year.
I have made Rs.444/- online recharge to my number [protected] on 12 May 2012. But till now its not credited.
Regarding this issue i called customer care on same day, they have told me that it will be credited my account within 48 Hours.
Still now neither credited to my number nor refunded to my bank account.
Transaction iD i am not sure please confirm on this "[protected]"
Please resolve this ASAP.
Rgs,
NANA KHOT
[protected]