Tata Docomo — BALANCE DEDUCATION

Hi,
This is dhrupal. (Mob no. [protected]) .
Recently I have started docomo 2docomo free plan of Rs.123 on 3 july 2012.

Detail of Tata Docomo: Free on net
local calling at Rs.123
MRP: Rs. 123
Free on net local calling: 20 hours in a
day
Benefits: Other four hrs calls at 1
paisa/ 6 seconds.
Validity: 30 days .
deducted from

but as i call 5 july 2012 at around 1:30 noon i call a docomo number docomo reduced Rs 43.81
from main balance...

and after i call to the custemer executive at call center they give
me wrong answer...
they said its only for night plan which wrong as per their information
given on net and 52222number...

customer executive also give wrong detail and say me that you are wrong...

Dear Mr.Parida,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

dear sir
our mobile balance dedication 24/01/13, 22 rs, debited mobile
no-[protected], tata docomo, i am not receive message every day
our mobile balace dedication pls chk sir as soon as poosible

Dear Mr. Parida,

As per our discussion, we confirm that your issue has been resolved also an amount has been credited back to the account.

Thanks and Regards,
Customer Care,
Tata DOCOMO