Tata Docomo — Illegal deduction of balance without activating any service

Address:

Bangalore, Karnataka

Hi,
I have been charged unnecessarily by docomo thrice consecutively of about 75rs. Without me activating any of the services. When I call up the customer care, each time they come up with a different answer and say some subscription has been activated and that is why the amount is deducted. This is ridiculous as I have not subscribed anything and if I go to the un-subscription option to check if I had done something by mistake, it also says that I don't have any service active. And this time when I called up the cust care they said that I have been charged because of some Games pack service which I hav not at all subscribed for. And now if I send the UNSUB msg to 55435, it says some error in the process. Please help and avoid this daylight robbery that is happening. Now I’m planning to move to the consumer court if this thing persists.
My Mob: [protected]
email-sudarshan.[protected]@gmail.com