[Resolved] Tata Docomo — Plan is not as per what was told

arorasaurabh82

Address:

Bangalore, Karnataka

I have recharged with RC 48 plan in tata docomo as per which i was suppose to get 1 gb of data with 30 days validity, this was told by the Tata Docomo Customer care to me on 11th May 2011, after that only i went and recharged. After recharging i saw validity for only 21 days for this plan. I raised a complaint and got a reference number PRRG09431115. Today i got a call back from back end department and they are telling validity has been changed and it will be 21 days.

When customer care is itself giving misleading information then who should be responsible for this. I request you to give full 30 days validity or else i will be left with no option other than opting out of Tata Docomo network.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aric

from Adampur, Punjab

i had taken for rs 26 internet plan valid for 7 days with 750 mb 0[censored]sage but its not working from that activation day. i made many calls but nothing response what is that!!!

i had visit to tatadocomo office they had said that is service is 3g. company had written nothing in there plans
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