Tata Docomo — Provide me wrong information

Address:

Bikaner, Rajasthan

I am using Tata Docomo [protected], before some day I received a sms that If I recharged with amount 30 than I will receive complete balance. Rs. 25.20 at the recharge time and remaining balance after 72 hours. Then, I confirmed this thing from there Customer care, one man agreed from this offer and I also asked him that weither I have to recharged it from paper voucher or E-recharge, he replied benefits will be applicable in both terms. So I recharged by paper voucher, But when after 72 hours I didnt get my remaining balance then I again call to cust care, @ 10 a.m. 31 May 2011. A lady was there, she told me that I will receive balance near about 12 P.M., but I didnt receive than I again call to Cust Care than a man told me i[censored] recharged it by the E-recharge only in that condition u get yhe benefits, I told him about my confirmation, he replied SORRY on that and said If this answer was given to you at that time. My complaint is to the customer care that why these people provide wrong info to the customer, and just b'coz of there I was suffering. I know it is not a big amount but they provided me wrong information... I want my money back... Pls ADMIN, help me..