[Resolved] Tata Docomo — BIS services not activated balance getting deducted | |||
I had activated BIS services on my BB. Im now not using the services and so im now on regular plan. However everytime i recharge my prepaid card I'm always being charged for some data plan saying so and so balance has been deducted. Im wondering for what. All my browser settings and connection settings I have changed to hotspot browser so that it doesn't gets connected with docomo settings. I'm wondering why am I still being charged. Also after every calls i get two different call balance sometimes it shows 0.00 and doesnt allow me to call other numbers. After restarting i have been shown the proper rates. I need reimbursement for watever deductions have taken place. Tried conacting them but due to zero balance i cannot get to customer executive and if i refill my phone balance is deducated. My number is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Tata Docomo — deduction of charges for service not activated
complaint no. 488021, this service deducting daily charges, I do not know even what service is this,I want my all money back against this service deducted by company. contact no Hi Suhas,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally on your alternate number to understand your concerns regarding BIS however, we were unable to contact you, since your call was not answered.
Hence, we request you to kindly mark an email to [protected]@tatadocomo.com along with your Tata Docomo number and alternate contact number, to get the needful done.
Thanks and Regards,
Customer care,
Tata Docomo.
We tried to speak to you personally on your alternate number to understand your concerns regarding BIS however, we were unable to contact you, since your call was not answered.
Hence, we request you to kindly mark an email to [protected]@tatadocomo.com along with your Tata Docomo number and alternate contact number, to get the needful done.
Thanks and Regards,
Customer care,
Tata Docomo.
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TATA — Balance gets deducted
I am the pre- paid user of Tata services my phone no. is [protected]. For Quite some time my balance gets deducted for no cause.They on their on subscribe some thing and i need to pay for it .
kindly help.