[Resolved]  Tata Docomo — Problem Cancellling Cricket Alert

I have been a customer of Tata Docomo since septemer 25.
I had activated cricket alerts in the first month. and now i am not able to cancel these alerts and my balance have been deducted 4 times even after i asked the customer care of Tata Docomo and followed all the steps to cancel it.

They are giving me some 3 ways to the same thing and interesting thing is that none of them will work. The steps are

1. *444*12#
2. send sms like UNSUB CRI to 54321
3. send sms like UNSUB DCRICK to 54321




Please take immediate action on this.


One more thing is that they are unable to take a complaint on this and nodal officers number is not reachable.

Please try your best to take action on this and save common men of India

Thank You



Yours faithfully

Pravin Bhat
Yeshvantpur
Bengaluru
[protected]