[Resolved] Tata Docomo — Charging unnecessarily | |||
Hi All, I have faced a worst scenario with TATA DOCOMO. I used to have a rate cutter of Rs.28. Once the validity of the booster is getting expired. The provider has sent a message for the renewal procedure of 28 booster. They mentioned *121*227#. When I activated it. Rs 27 booster was activated. This is not my mistake. When I asked the customer rep he simply said you have made a mistake. I got frustrated and tried to move to another provider. I got a call from DoCoMo rep and she said she ll be reducing the Tarrif and make steps to refund the 27 rs. I said fine. Its about a month I dint get that amount. When I call to the rep and asked for status he said we cant do any thing. Not only this. Today I have sent a mail from my mobile through tata DoCoMo interner services. They have charged 70 rs. I have used 7.20 MB. Communication in india is that costly?? I feel ashamed to say that I am also a TATA EMPLOYEE Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
that's true tata dacomo have the worst service in the telecom industry. like i have opted for the DND services but still i receive regular calls / msg . even there nodal officer is so reluctant to take any action. my advice to all plz dont use tata docomo network.
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Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
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Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
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Tatadocomo — Charge Unnecessary
Unnecessarely thet caharge the customer like u have been charge Rs 49 for data usage even though no internet surfing is done, and sometimes service reply comes like last call cost is 80 paisa etc. And they are not informing to the customer also for what perpose they charge it. Very cheating company.