Comments
There is no network coverage as well, last 6 hrs, at least here in south chennai!! Yet, i get this message...know anything about the network outage?
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@nachikul - The outage was evident in Bangalore as well.
Dear Mr. Samual,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Samuel,
As discussed over call, we would like to thank you for the confirmation that your concern has been resolved.
We request you to kindly provide us the below mentioned details, which will enable us to proceed further.
1 Issue Area:
2 Issue Sub Area:
3 Landmark:
4 Pincode:
5 Signal Point (Indoor & Outdoor):
6 Duration of Problem:
7 Error Message:
8 Handset Model:
9 Samle No./Destination no.:
10 Balance/Validity:
11 Alternate Number:
12 Which access point you are using?
13 What symbol is displaying?
14 How it is displaying?
15 Is it related to particular time?
16 Is it related to web site?
17 Is it related to specific area?
18 Are you trying with pc or mobile?
19 Which GPRS voucher/pack you have subscribed?
20 At present what was the internet speed?
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed over call, we would like to thank you for the confirmation that your concern has been resolved.
We request you to kindly provide us the below mentioned details, which will enable us to proceed further.
1 Issue Area:
2 Issue Sub Area:
3 Landmark:
4 Pincode:
5 Signal Point (Indoor & Outdoor):
6 Duration of Problem:
7 Error Message:
8 Handset Model:
9 Samle No./Destination no.:
10 Balance/Validity:
11 Alternate Number:
12 Which access point you are using?
13 What symbol is displaying?
14 How it is displaying?
15 Is it related to particular time?
16 Is it related to web site?
17 Is it related to specific area?
18 Are you trying with pc or mobile?
19 Which GPRS voucher/pack you have subscribed?
20 At present what was the internet speed?
Thanks and Regards,
Customer care,
Tata Docomo.
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